The Lock

Featured reviews

• M

  Mickey Nagy

  ·1 month ago

  “Definitely the WORST meal I have EVER had in a Restaurant in the North East Of England, probably the WORST I have EVER had in a Restaurant in the United Kingdom & possibly the WORST I have EVER had in the WORLD after traveling frequently, extensively, globally for over 40 years. I very much look forward to having meals with my mother & siblings when I visit the UK. This restaurant was absolutely AWESOME 🤩 the last time we went back in October of 2025. It had an extensive, varied, diverse & GREAT tasting menu. I had a Thai flavored Seafood Stew last October. My family members all had GREAT tasting meals too! We thoroughly enjoyed it. We went for lunch today…..WHAT A CONTRAST!!!! ABSOLUTELY “TERRIBLE” & that is putting it very mildly. It was disgusting & we all ended up leaving most of the meal because it was near inedible. My mother & sister had a sandwich, which was soggy & fell to bits. My mother said it was tasteless. From a very “BORING” & limited menu today, which is the other end of the spectrum to the fantastic menu last October/November, I ended up choosing the “so called” Southern Fried Chicken with loaded French Fried potatoes. I could hardly get my teeth through the chicken, it was so rock hard. My sister tried some & was the same. She was SHOCKED how tough it was. When we were buzzed with loads of blue bottle flies as soon as we sat down & NOTHING really appealed to ANY of us on the menu, we should have really just paid for the two cups of tea that had been ordered, excused ourselves, left & went somewhere else. There is PLENTY of nice restaurants in the local area, but we had all been looking forward to a meal at “The Lock” again. We were all VERY DISAPPOINTED, especially myself when I look forward so much to these infrequent meals with my family, when I reside in Southern California USA & only get across to the UK once per year if I can to visit. We will NEVER go to this restaurant again. You win some, you lose some….We lost BIG STYLE this time & I wasted £25 total for this DISGUSTING, AWFUL meal! I would recommend TOTALLY avoiding this place now. The management, chefs & staff are sadly lacking in all aspects of providing a good service & food! It is an AMAZING place for a venue completely wasted now with this recent change in regime. I have awarded One star throughout in this review, but it would be ZERO stars if I was allowed to award ZERO stars. One star is TOO GENEROUS! I would say STAY AWAY & even go to a supermarket cafe instead. You will get a much better meal, better service & better value!”

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• S

  Steve Gorman

  ·2 months ago

  “Lovely spot to have spot of lunch. Plenty of parking, easy to access for those with mobility issues.”

• S

  Shirley Williamson

  ·3 months ago

  “We came for lunch and having booked, were delighted to have a window table overlooking the marina. I opted for mince and dumplings and was delighted with my choice. The food was so flavoursome. The decor was great, with lots of seafaring references. We will definitely return.”

• A

  Anne-Marie Potts

  ·4 months ago

  “Went for brunch with the girls, 9 of us. I ordered poached eggs on toasted sourdough. Only one slice was toasted. I think they may have attempted to toast the others but it didn't work out well! Plus it didn't look like sourdough to me (more like thick slices from a farmhouse loaf) and my friend sitting next to me asked if my fried eggs we're nice (yep! I DID order poached). I would have complained but being in company I didn't want to show myself up. My friend sitting next to me had eggs benedict and she said it was cold, dry and tasteless. My friend sitting opposite had avocado with eggs on sourdough and she also said it wasn't that great. So, don't think we'll be going back!”

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• S

  Simon Brown

  ·5 months ago

  “Visit here regularly on the bike, a good rideout to a local place to relax and take it easy. Service is always spot on, decent guys 👌 Food is always cracking too, I usually get a coffee and a slice of cake, had breakfast there a few times and that was on point too. Would recommend visiting 👌👌👌”

• A

  Alexandra Pearson

  ·7 months ago

  “We had a group booking at The Lock after a family funeral and the staff were genuinely lovely. The food and drinks were outstanding, and they helped make what could have been a very sad day feel much more relaxed and comfortable. It does get very busy, so I’d definitely recommend booking if you’re going with a larger group. Even so, the team were attentive and really helpful throughout. Thank you for taking such good care of us. And the views were so beautiful too! A truly lovely place to dine!”

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• N

  Navya Bharagida

  ·8 months ago

  “Great food, great customer service. Came with my two doggies, ordered a latte and got doggie latte art on my latte. Very thoughtful, friend service. Only thing is, I wish they opened later on throughout the evening, because they’re so good!!”

• H

  Hilton Riddex

  ·11 months ago

  “Great location and beautiful building. The food here is great..they did lose a point for not putting humus on a plate that was predominantly bread. I highly recommend visiting this place. Great for family and dates. The scenery is stunning”

• G

  Gloria Stark

  ·2 years ago

  “Wonderful place! Love the decoration and how well the staff are trained! Excellent customer service. Lovely presentation of the food and the quality was great. We were very lucky to pop in for a delicious bunch and we took home two yummy muffins for the journey home. I couldn’t finished my avocado toast so I took it for the journey. Well done for using recycled material on the take away containers”

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• D

  Debbiebag

  ·2 years ago

  “Went for light lunch and it didn't disappoint! Lush setting on the marina overlooking all the yachts. Lovely outside seating areas. Inside is decorative and stylish. The menu is varied offering coffee n cake - tapas - full blown meals - good value wine selection too! A lovely spot and walking distance from the north shields fish quay!! Will be back with friends soon. Free parking if you put your registration in the pad at the entrance.”

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