
Quick info
About McDonald's
McDonald's is a fast food restaurant on Afon Ebbw Rd in Newport, and it has served from this address since 1974, so the site is an established stop for a quick meal. The menu covers McCafé coffee, breakfast items and burgers, including the Quarter Pounder with Cheese and the McPlant. Customers order at self-service kiosks and screens, or ahead through the MyMcDonald's app. After ordering, the team calls the order number from the counter, and food is collected at the pickup counter. Cash orders are taken at the counter.
Good to know
- ParkingFree parking lot · Free street parking · Paid parking lot
- AccessibilityWheelchair: entrance, parking lot, restroom, seating
- Good for kidsGood for kids · Good for kids birthday · Has changing table(s)
- DietaryVegetarian options
Advertisements
Reviews
What reviewers say
Reviewers most often mention cold chips, underfilled mcflurry, self-service kiosk ordering and recooked chips.
What reviewers say
Reviewers most often mention cold chips, underfilled mcflurry, self-service kiosk ordering and recooked chips.
Customer Review Summary
Cold food, chips above all, is the most common complaint, with one reviewer describing delivered chips as hard as a rock and another receiving a cold meal at the table. Service attitude comes close behind. Two reviewers ordered a plain McFlurry that arrived less than half full, and both say the server turned curt when they pointed it out. Another describes a counter worker who shouted an order number, then handed over a meal without the drink. Several dislike the new self-service screens and collecting from a hole in the wall, and one mentions a long wait and higher prices. An app order for a veggie spicy wrap arrived with chicken inside, and the only response on the phone was an apology. One reviewer instead praises polite staff who seem to like working there. Another says a manager recooked cold chips in front of them. Both McFlurry reviewers describe the refilled cup being banged down on the counter.
Customer Review Summary
Cold food, chips above all, is the most common complaint, with one reviewer describing delivered chips as hard as a rock and another receiving a cold meal at the table. Service attitude comes close behind. Two reviewers ordered a plain McFlurry that arrived less than half full, and both say the server turned curt when they pointed it out. Another describes a counter worker who shouted an order number, then handed over a meal without the drink. Several dislike the new self-service screens and collecting from a hole in the wall, and one mentions a long wait and higher prices. An app order for a veggie spicy wrap arrived with chicken inside, and the only response on the phone was an apology. One reviewer instead praises polite staff who seem to like working there. Another says a manager recooked cold chips in front of them. Both McFlurry reviewers describe the refilled cup being banged down on the counter.
Featured reviews
- Modris “HyperAgressive” Stacevics
“This is the best McDonalds expetience I have had in a very long time, food is was as expected, at the end of the day its McDonalds, however, what made the biggest difference is the staff, everyone is polite, its apparent that the place is taken care of, everything is clean and tidy, it is so telling when people actually like the place where they work, hats off”
- David Smith
“They always re-cook there food Bad hygiene and always recook there chips to 🤮🤮🤮🤮”
- June Oates
“Ordered a plain mcflurry ,when it came it wasn't even half way up the cup, I said to the person serving it was very small he gave a bit of attitude and said what do you want more in it ,I said yes please he brought it back and banged it down on the counter. Won't be giving anymore money here.”
- plutonic 64
“My wife and I simply went in to buy two drinks and plain mc flurry, when the mc flurry arrived it was less than 1/2 full. When I pointed this out I received a bitattitude from the servings attendant he asked me if I would like it to be filled in a rude and Abrupt manner, when he returned with the mc flurry he slammed it on the counter aggressively and turned and mumbled and he walked away, i would say shame on you management for allowing such an unsuitable person work in a customer facing roll. As paying customers we deserve much better.”
- Edward Wardle
“It's a McDonald's. You get what you pay for. However, employees of this particular one drag it through the mud. Vaping and smoking within feet of entrance, I witnessed one employee spit returning from carpark to store, and if you try and order via cash you're met with disdain. The blonde clearer /cleaning lady does a good job, but the rest seem to hate the job and you by extension.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Highlights
“About McDonald's Afon Ebbw Road Newport. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Afon Ebbw Road Newport and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's Afon Ebbw Road Newport . We look forward to serving you!”
- Great coffee
- Popular for breakfast
- Popular for lunch
- Popular for dinner
- Popular for solo dining
- Vegetarian options
Amenities
- Wi-Fi
- Wheelchair accessible entrance
- Outdoor seating
- No-contact delivery
- Takeout
- Dine-in
Show more amenities
- Family-friendly
- Vegetarian options
- Casual
- Drive-through
- Onsite services
- Coffee
- Offerings· 2
- Late-night food
- Quick bite
- Dining options· 7
- Breakfast
- Lunch
- Dinner
- Counter service
- Dessert
- Seating
- Table service
- Service options· 2
- Curbside pickup
- Delivery
- Popular for· 1
- Solo dining
- Crowd· 1
- Groups
- Family-friendly· 5
- Good for kids
- Good for kids birthday
- Has changing table(s)
- High chairs
- Kids' menu
- Facilities· 1
- Restroom
- Accessibility· 3
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Parking· 4
- Free parking lot
- Free street parking
- Paid parking lot
- Parking
Location
Fast food near McDonald's
- Jungle Peri Peri4.02754.1 mi£10–20
peri peri chicken, loaded rice box, king kong platters
- Sharkbite Burgers4.86464.3 mi
smash burgers, huge portions, milkshakes
- Caerphilly Mountain Snack Bar4.52,7386.6 mi away
cheeseburgers, ice cream flavours, breakfast roll
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| McDonald's | 3.71,581 | — | £10–20 | cold chips, underfilled mcflurry, self-service kiosk ordering |
| Jungle Peri Peri | 4.0275 | 4.1 mi | £10–20 | peri peri chicken, loaded rice box, king kong platters |
| Sharkbite Burgers | 4.8646 | 4.3 mi | — | smash burgers, huge portions, milkshakes |
| Caerphilly Mountain Snack Bar | 4.52,738 | 6.6 mi away | — | cheeseburgers, ice cream flavours, breakfast roll |
The 3 nearest fast food by distance. Ratings, hours and review terms come from public business profiles.

