Kwai Authentic Foods
Quick info
About Kwai Authentic Foods
On Newtown Rd in Malvern, Kwai Authentic Foods is a Chinese takeaway serving a small menu of four dishes. Orders are placed on a walk-in basis with no reservations taken. The kitchen opens evenings only, across every day of the week except Tuesdays, when it stays closed. The compact menu keeps the operation focused on a short list of dishes rather than a wide-ranging spread, suiting quick evening orders for collection from the Newtown Rd counter.
Menu & Prices
4 dishes- Hungs KitchenHong KongThe StarWok n' RollSee more
- Hungs KitchenHong KongThe StarWok n' Roll
- Hungs Kitchen
Reviews
What reviewers say
Reviewers most often mention chicken fried rice, undercooked chicken, delivery to remote locations and rude phone service.
What reviewers say
Reviewers most often mention chicken fried rice, undercooked chicken, delivery to remote locations and rude phone service.
Customer Review Summary
Reviews split sharply: some praise the chicken fried rice and call it the best Chinese in the area, with one noting delivery accommodated when other places wouldn't. But recurring complaints describe tasteless, undercooked chicken and inedible orders, with one reviewer reporting a rude phone response and only a partial refund offered after a bad delivery.
Customer Review Summary
Reviews split sharply: some praise the chicken fried rice and call it the best Chinese in the area, with one noting delivery accommodated when other places wouldn't. But recurring complaints describe tasteless, undercooked chicken and inedible orders, with one reviewer reporting a rude phone response and only a partial refund offered after a bad delivery.
Featured reviews
- Ben
“Such amazing food. Best chineese in the area - Well worth it”
- Leon Bayliss
“Just got delivered. Worse Chinese I’ve ever had, fed to the dog but they couldn’t even eat it and just walked past it.”
- Dylan O'Neill
“Great spot . Accommodated us very well considering our situation whereas many other locations wouldn’t deliver to us . Great food”
- Dr J
“This place has gone way off track from where it once was. Once upon a time it was the best in Malvern… Now the dishes are tasteless and lacking flavour. Chicken was borderline cooked. …”
- Charlotte Evans
“Ordered for the first time for me and my friend and our kids and this place was highly recommended. When the food came, the chicken friend rice was nice but the rest of the food was so bad we couldn’t eat it. We spent £76 which included a £7 delivery fee which is ridiculous. It was absolutely disgusting and we had to order a second take away as even the kids couldn’t eat it. I called them, the person on the phone was rude, didn’t apologise, told me to stop talking over him and offered me £20 refund or nothing, terrible - steer clear! Hands down the worst Chinese I have ever used!”
Hours
- Monday
- Tuesday
- Closed
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- ReservationsWalk-in only
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance
Amenities
- Has wheelchair-accessible car park
Show more amenities
- Accessibility· 1
- Has wheelchair-accessible entrance
Location
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