Phoenix House Chinese Takeaway

Featured reviews

• G

  Google user

  ·6 months ago

  “wayyy tooo expensive and it isn’t nice. they don’t deliver, don’t take card, i ordered 3 dishes one was the noodles being £8 but wasn’t even in a full size container- the half ones. the meat is low quality they charge £3 for chilly oil and it’s dingy. do not recommend”

• G

  Google user

  ·8 months ago

  “Extremely friendly owners, food is always great. This is the only Chinese my family and I will go to! Strongly recommend ordering from Phoenix if you haven’t before.”

• G

  Google user

  ·8 months ago

  “This is by far the worst Chinese I have ever eaten in my life tasted like dog food in fact my dog even turned her nose up at it worst food o have eaten in a long time by far salt and chilli prawns wasn’t even cooked properly may aswell thrown £30 straight in the bin absolutely disgusted what a dingy old turn out”

• G

  Google user

  ·9 months ago

  “Late getting home. Ordered takeaway. All details were perfect and fantastic service from Steven with a 'V' and Claire with an 'I'.”

• G

  Google user

  ·9 months ago

  “We have had 2 fab meals in the last 3 weeks, would highly recommend!”

• G

  Google user

  ·2 years ago

  “Service wad quick, but portion size of Special chowmein £7+ small container with very little meat and not even full - well overpriced and certainly not worth money. Kung Poa Chicken - Lots of meat good portion £7+. Die to disgustingly overpriced very little meat and small portion chowmein there's no way I'd order from here again. I'll stick to Martin Square, Larkfield chinese. I was visiting my Mum, but will bring it across with me next time.”

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• G

  Google user

  ·2 years ago

  “We always come here for the salt and pepper box, it is so good. Have tried other restaurants when this has been closed but it just doesn't compare. Great portion sizes and super tasty. Might have to put an order in tonight!! Thanks for such a brilliant service and great food.”

• G

  Google user

  ·3 years ago

  “Excellent food which for me is the main criteria for a takeaway. It's clean and well decorated and that's all that needs to be said about the atmosphere. Only marked down on service not because of any problems with the owners but because they only accept cash which in the cashless society means a bit of preplanning, However as previously said the food is 5 star, .”

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• G

  Google user

  ·4 years ago

  “Do not try and order from here. We ordered said would be an hour then changed to an hour and half. On collection at the right time they said they haven’t started cooking an order for 11 people because we questioned a false advertised price and demanded we paid over £40 more than the advertised price. The customer service along was shocking on its own. We have wasted 2 hours from 8pm on this restaurant with a very hungry family”

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• G

  Google user

  ·4 years ago

  “SERVICE IS A DISGRACE! We made a large order over the phone. After being told the price we thought it sounded a bit high. We checked the prices on the website menu and totalled it to be £40 less than what we were quoted. 40 minutes after placing the order we called to dispute the price. We were told that they "no longer use that menu"... We explained that we weren't prepared to pay £40 more than their menu stated but they point blank refused to honour the price we saw online. Upon arriving to collect the order we were then told that they hadn't even cooked the food because they didn't agree the price (bear in mind that we called to dispute the price 40 minutes after placing the order). We had waited 1hr 30mins from placing the order to then be told it hadn't been cooked. Unbelievable!!! Avoid at all costs!”

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