Elms

Featured reviews

• D

  Deborah Burkill

  ·2 weeks ago

  “Party of 6 on a Wednesday evening (6pm). We all ordered starters and mains. The starters duly arrived, minus one! After waiting for a good 10 minutes, we had to go and ask for the missing one. It wasn't that great and no apology. Following on from this, our mains arrived and, yet again, minus one! Bearing in mind that we had spent over £180. Also, £21 for a white wine and soda spritzer!! Will definitely NOT be returning.”

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• M

  Mark Weskamp

  ·3 weeks ago

  “09 October 2026. Had a 40% off mains voucher so thought we’d give it a try. Had carvery. Wish we had not bothered. Grumpy staff. Almost cold food. Under cooked veg. No gammon and the last bit of beef and turkey at 7pm. . Very disappointing.”

• A

  Am-Way

  ·1 month ago

  “This used to be a good pub. Not Amy more. Bought 2 carveries - went up to get - no turkey for an hour, the gammon looked very dry & all that was left of the beef was a shrivelled-up tiny bit. Got our money back & left. Also the whole place is grubby. Needs a deep clean; tables left for ages after people had left with food spread all over them & on the floor. Give it a miss people.”

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• H

  Hayley Williams

  ·1 month ago

  “Paid an impromptu visit to The Elms today after our existing plans changed. Table of 4 adults and 3 children on our 9 year olds birthday. Between us we ordered from the sharer menu (beef loaded fries), the kids menu (cheese burgers and a bbq chicken burger) and the carvery. We were all impressed with our food, which came quickly despite it being busy with not that many staff from what we could see. The best part of our visit though had to be the amazing service we received from Dylan, who noticed that one of our boys was wearing a birthday badge and went out of his way to make it special. He made sure I could sneak the cake we’d brought in to him without it being noticed, found us candles when I discovered that ours had been left at home and brought out the best presented caterpillar cakes I’ve ever seen, having plated them up beautifully with added cream and chocolate sauce 😍 Massive thank you, Dylan, for turning a last minute meal into a really special moment for a very happy birthday boy!”

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• E

  Ellie

  ·2 months ago

  “Used to come here all the time as a child with my family and it has gone downhill dramatically. The staff are lovely, and so no blame us to come to them at all. The food was awful. I had a carvery and the beef was fatty and therefore unchewable while being barely warm, my mother's food never arrived and had to be refunded, and the chocolate fudge cake was dry. But, the staff were very kind and understanding and I hope they do well and please do not redirect the problems onto them as they are simply trying to do their jobs. Hopefully they can be better in the future.”

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• J

  Jessica Deacon-Pallett

  ·3 months ago

  “Came to celebrate exchanging on our new house and wanted something lemony - they didn’t have any lemon gin so Dylan got creative and offered a limoncello drink but then due to the heat, the bottle wouldn’t open 😅 Dylan got creative and offered lemon vodka instead and still made the limoncello style drink but with vodka! Very impressed with Dylan going above and beyond to make sure I got a drink I liked! Thank you Dylan! The food was also good. Oh! And the pub is airconned! When it’s 32 degrees outside, this was pleasant”

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• K

  Kirsty Sparrow

  ·4 months ago

  “Came here to eat whilst visiting my mum, we chose it because it has air conditioning and it is very hot today! We were served by Dylan who was wonderful, really friendly and looked after us extremely well, recommending the most refreshing cold drinks and showing us where the air conditioning is best in the pub. The food was good, I ordered a steak which had unfortunately run out, so I was upgraded to a mixed grill at no extra cost. A great afternoon here. Thanks very much :)”

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• C

  Chris Ryles

  ·5 months ago

  “The fact that the location is a barren corporate hangar bereft of even the most rudimentary character is obviously a given, and I cannot really mark it down for that. The food, however, is an embarrassment. Considering that this location is part of a big chain, I naively expected it to be able to produce a plate of nachos, but this was clearly far beyond the abilities of everyone involved. What arrived the result of opening a few packets from a supermarket saver range and pouring them into a pile. The jalapenos were soft and mealy, the guac was a flavourless sludge and they were paired with some brown goo that the menu had led me to believe would be pulled pork. I was physically unable to finish it. Writing this feedback, I actually feel a little sick just from having to think about it again. We also ordered a side of cheesy garlic bread that arrived raw. One would think that toasting bread is the most basic form of cooking imaginable – a small child can toast bread. This place cannot toast bread. While they failed to actively poison me, I cannot think of a single other redeeming quality to this experience. Overall, would not recommend, I'll probably not be back.”

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• A

  Ashleigh Powell

  ·6 months ago

  “Lovely meal out! Food was delicious and staff were fab! Thankyou for your friendly presence Dylan 😊”

• M

  Mark Lockland

  ·1 year ago

  “Don’t bother with the carvery. It’s a real hit and miss affair. Saturday afternoon at 1:30. Ordered a regular carvery and all that’s left is the last bit of turkey which was the end of the crown. The server had to cut off the dry meat to uncover a decent bit. They refused to bring out a new crown until the very last of the turkey had been eaten. The vegetables were equally lacklustre. A very dissatisfied customer here. Update: there is a reply to this review from the owner stating that comments will be taken on board. This is very unlikely as the same problem occurred to me a lot of months ago. But, as this is a nearby, well placed and convenient carvery I still choose to visit the pub. Having experienced the service (or lack of) I will no longer be choosing it as a place for carvery. And while on in moan mode…only having one beer (Ale), available is really not acceptable especially when it is ONLY marstons pedigree.”

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