Kaboom Lounge

Featured reviews

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  Mobeen Anjum

  ·2 months ago

  “I’ve been loving this place for a while now as I’ve visited a couple of times, unfortunately my last weeks experience was not up to the mark as the waiter was really rude to me. I came in with my colleagues for a formal dinner meet and this waiter was being very rude and unprofessional towards us which gave me second hand embarrassment, he was awful and not at all professional. I felt not at all satisfied because whenever I came to visit there was this really kind waitress who was always respectful towards me but I’m not quite sure if she was there that day. I don’t recall her name but I think she mentioned it as tamanna? Overall I did not expect this from my favourite diner.”

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  abdirahman

  ·2 months ago

  “Extremely disappointing experience. I've been to this branch before with no issues, so I decided to watch the World Cup final here. Upon arrival, was told we'd have to pay £50 per person just to sit down — £150 for the three of us — before we'd been seated or seen the menu. I'm not sure if this is a new policy or specific to this branch, but being asked for £150 upfront with no context, felt very weird.”

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  Santanna Burton

  ·3 months ago

  “We ordered the mixed grill and it was really delicious. I loved the chargrill flavour of the chicken and the sauces really complemented the dish. It was great that rice and salad was provided and it wasn’t extra like other places. The price was affordable and service is good. The waitress attended to our needs and was very helpful and polite. I would definitely come here again with my partner”

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  Trendluv Ph

  ·3 months ago

  “I have visited Kaboom around five times over the years, and unfortunately, I have not seen any improvement whatsoever. The cocktails were disappointing, lacking the strength and flavour you would expect. The shisha was even worse — although there was a noticeable aroma from the flavour, there was virtually no taste when smoking it. This suggests a poor-quality product, which is frustrating as a customer. If you want customers to return, you need to ensure that you are providing good-quality products and a consistently enjoyable experience. Anyone can cut costs and sell cheaper products, but customers will not keep coming back if the quality is not there. Another issue was the wine service. The menu advertised wine by the glass, but when ordering, we were told that only full bottles were available for purchase. This is misleading and highly unprofessional. Overall, after multiple visits over several years, I am disappointed that the same issues remain unresolved. Quality and consistency are key to customer loyalty, and sadly, neither was evident during my visits.”

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• L

  Laughing Ananas

  ·3 months ago

  “Great place, very nice food, and amazing service! Definitely recommend going here. It’s also a great place to watch the football World Cup - they have a big screen and shisha too 😃”

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  Sofia Adeyemo

  ·3 months ago

  “⭐⭐⭐⭐⭐ Five Stars! Fantastic hospitality and customer service from start to finish. The staff were incredibly accommodating, organised, professional, and pleasant throughout. Everything was handled smoothly, making for a truly enjoyable experience. I would highly recommend this venue/service to anyone looking for excellent customer care and a welcoming atmosphere. Thank you for a great experience! ⭐⭐⭐⭐⭐”

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  Destiny Martin

  ·3 months ago

  “This is my second time coming here and absolutely loved it. The first time I came for my roommates birthday and the staff was so accommodating and kind. The second time we ordered the mixed grill and it was delicious.”

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  Louise Mingle.

  ·3 months ago

  “Attended this lounge for a World Cup event on Saturday evening. First seemed like a lovely venue until we began ordering. The lady assigned to our area was so lovely, even through the extremely times. But we waited an hour for shisha, then almost 2 hours for wings and chips. When they did arrive it was RAW, bad enough I could see it was bleeding from the outside. Returned it to the kitchen and they swapped it out, only to experience the same thing. Picture attached. Requested to speak tk the manger, who sent the waiter back refusing to see me and to inform me that the food was cooked. Unsure if they were overwhelmed with the event but the food, service and attitude of some of the staff was absolutely inexcusable. Would not recommend.”

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• S

  Sarah. A

  ·3 months ago

  “Had such a lovely dining experience at Kaboom in Royal Wharf. The food was full of flavour, beautifully presented and everything I ordered tasted fresh and well seasoned. The mocktail was definitely a highlight too, refreshing, fruity and the perfect addition to the meal. The atmosphere was gorgeous, the service was welcoming and it’s such a lovely spot for dinner, drinks or a cute evening out with friends. I’d definitely visit again!”

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• Z

  Zee

  ·11 months ago

  “We visited Kaboom at Royal Wharf today with our family and were thoroughly impressed. The food was exceptional — beautifully presented, full of flavour, and clearly made with care. The service was outstanding; the team were attentive, courteous, and ensured we had everything we needed throughout our meal. The ambiance was warm, stylish, and welcoming, creating the perfect setting for a family dining experience. Overall, Kaboom exceeded our expectations in every way. Highly recommended, and we look forward to returning soon.”

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