Lush London

Featured reviews

• Q

  Qeren Maludi

  ·4 months ago

  “Really lovely and welcoming staff, hair was done gently so experienced no pain! Weave done to a high quality standard, very happy !”

• S

  Susan Rubia

  ·8 months ago

  “Thank you to the Lush London team for always taking great care of my natural hair. I got in for my regular trims and when I miss one they let me know I’m due a trim. Been a customer for years and would have it any other way, it’s my go to for all things hair.”

• S

  Shanelle Wells

  ·9 months ago

  “Lush London always delivers impeccable service. Every visit leaves me feeling refreshed, confident, and genuinely looked after. The atmosphere is welcoming and relaxing, and the stylists are true professionals who clearly take great pride in their work. I have been a loyal customer since before the salon even opened, and I continue to return as a very happy and satisfied client. Highly recommended.”

  Read more
• J

  Jennifer Seri

  ·9 months ago

  “I had the most amazing experience at Lush London. The ladies who did my hair were great, warm, talented, and so attentive. I went with my nieces, and the entire team was unbelievably accommodating and super friendly, making all of us feel welcome. The service was top‑tier, and the salon itself was spotless. You can tell they take real pride in maintaining a clean, relaxing environment. I got a silk press, and it came out AMAZINGLY: smooth, shiny, and exactly what I hoped for. I left feeling confident and so happy with the results. I would highly recommend Lush London to anyone looking for great service, skilled stylists, and a genuinely lovely atmosphere. I’ll definitely be returning!”

  Read more
• L

  Le B

  ·9 months ago

  “Had a really nice experience today. Had my hair treated, cut and I am extremely happy with the hairstyle. Highly recommend and will be going back. Thank you again.”

• O

  Omar Cofie

  ·9 months ago

  “Best retwist I've had since I've moved to London! Everyone at the studio was super friendly, and Eisley who did my wash and retwist as super attentive, efficient, friendly and gave me some really decent advice and guidance too! Was a top tier experience and I'm really looking forward to continuing my locs journey at Lush!”

  Read more
• S

  SMNTV

  ·1 year ago

  “Sandy has been taking care of my beauty maintenance for years, and I couldn’t be more grateful. She is truly exceptional—highly skilled in her waxing and facial techniques, always delivering professional and consistent results. What sets Sandy apart is not just her expertise, but her outstanding customer service. She creates such a warm and welcoming environment that I always feel completely at ease like I’m right at home. Her kindness and compassion shine through in everything she does. Thank you, Sandy, for always making me feel extra special. Your care, attention to detail, and genuine personality never fail to put a smile on my face. You’re amazing!”

  Read more
• E

  Ellen M

  ·1 year ago

  “I visited this salon for the first time to get a silk press done by Whitney, and the result was good. I get my hair done every other week, so I’m quite familiar with salon routines. Two days before my appointment, I emailed to reschedule but received no response. Thankfully, I was able to rebook through Treatwell, so it wasn’t a big issue. On the day of my appointment, I was delayed due to major Elizabeth Line disruptions. I absolutely hate being late, but I take full responsibility for it. I texted the salon 5 minutes before my scheduled time to let them know I was running 10 minutes behind, no response. Unfortunately, I ended up being 20 minutes late. I called at 11:10 to say I was 10 minutes away, and that’s when I was informed I’d need to pay a £20 late fee, supposedly stated on their website (which doesn’t seem to exist). I’ve never heard of a fee like this before, £5 or £10 would make sense, but £20 for a £55 service is excessive. What frustrated me more was that the stylist then said she’d need to check if my appointment could still go ahead, which ended up causing even more delay. While I understand and respect businesses have policies, this fee wasn’t mentioned anywhere I could find, and it wasn’t communicated at the time either. Nevertheless, I paid the fee. Later, I checked Treatwell and found no mention of this late fee policy. I followed up via text but, unsurprisingly, received no response. They may have gained an extra £20 from me, but they’ve lost a potential repeat customer. I won’t be returning or recommending this salon to anyone. Edit: as I clearly need to provide proof. Please see enclosed the email. Also, I agreed to the fact that you said there was a late fee policy as stated on your website. I was not in a position to check there and then. Because IF it was stated on your website and Treatwell as you said and I booked through those services, legally, I automatically agreed to your terms and conditions. Then when I had a chance to look after the booking to see where this policy was mentioned, it was no where to be found. So if it was made up there and then, it is actually even worse. Also, I texted 5 minutes before hand as mentioned above. It is a bit concerning that you try to paint me as a liar while I can post everything on here. I contacted you after as well to explain my concerns plus asked where I can find the policy you said was on your website, and no response there either. So the situation remains unchanged.”

  Read more
• M

  martha okasili

  ·3 years ago

  “The staff are truly the most gorgeous ladies! Plus the customer service is 11/10! Strongly suggest to anyone looking to get their hair done! Look no further!! Lush London have got you! - so happy with my braids⭐️⭐️⭐️⭐️ I shall be returning every 2 weeks! I will have to drop down before they don’t see me again #LoyalCustomer4Eva”

  Read more
• K

  khalil Greenidge

  ·5 years ago

  “I am a veryyyy picky customer and I was so impressed with how my cornrows turned out🙌🏼🔥! Worth every dime! Do you know how hard it is to find a quality hairdresser who does afro hair in London? Had my hair done with Shanade. Very polite, friendly, and timely 🙌🏼💯 10/10 for me.”