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Threads & Co — Hair salons in London

Threads & Co

Nail salonLondon

4.3 out of 5 stars4.3(83 reviews)

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Quick info

+44 20 8278 5705
256 Kensington High St, London W8 6ND, United Kingdom

About Threads & Co

On Kensington High Street, Threads & Co combines a hairdresser with a nail salon, beauty salon, eyebrow bar, and coffee shop under one roof. Clients can order a hot drink, including oat milk options, from the in-house coffee bar while waiting for services. The range covers threading for brows and upper lip, manicures with repaint, polish, and shellac finishes, and Olaplex treatment for hair. Sugar wax hair removal and eyebrow lamination are also offered. A team of stylists and therapists handles haircuts, colour, threading, and nail work. Booking ahead is the usual route, though walk-ins and last-minute appointments are accommodated when the schedule allows. The salon opens Monday to Saturday and stays closed on Sundays.

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Reviews

4.3/5
83 reviews

What reviewers say

Reviewers most often mention in-house coffee bar, threading, manicure and olaplex treatment.

5★
61
4★
6
3★
5
2★
4
1★
7

Featured reviews

  • Sandie Grant
    “Salon manager is rude and quite intimidating. The owner rushed my hair colour and the roots came out ginger ,he tried to correct withh toner and left my hair with black patches which he then had to remove. The condition of my hair was left dry ,broken and brittle . He was quite happy to charge me the full amount after having to go back a second time to sort out the mistakes. I would advise anyone who wants polite good service to give this salon a wide berth.”
  • ABC
    “Amazing cut, blow dry and treatment from Mozhan - she listened to exactly what I needed and my hair looks a million dollars! Shima did a fantastic job threading my brows and upper lip, really efficient and great shape. Thank you both so much! Can’t wait to come back :)”
  • Joanna Saade
    “Mozhan provided an exceptional experience! The haircut was fantastic, and the attention to detail truly stood out. The level of care and service was excellent, making the entire experience enjoyable. Highly recommend!”
  • Coco Anthony
    “***EDIT*** A different member of staff contacted me and resolved this issue. Was incredibly apologetic and refunded me the full price. Was very grateful and would be willing to try with her in the future. Would give this 0 stars if I could. So disappointed in the service and how it was handled. I came for eyebrow lamination, which I’ve had many times before at different salons. A day later, not only did my eyebrows not receive the laminated effect, they also bleached the eyebrows and turned them a very odd ginger colour. When I called the salon to complain, they were very defensive and told me the colour change was supposed to happen and it’s just the products can affect people that way. It definitely is not as I’ve had them done in lots of places and this has never happened before. They are also not laminated whatsoever it’s as if they’ve just been badly bleached. Very very disappointed. No refund or resolution was given.”
  • Anna M
    “I’ve been here several times for olaplex treatment. The staff was kind and friendly. I tried olaplex at other salon, but this salon was much better! I was satisfied with the results.”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Closed

Customer Review Summary

Haircuts and treatments draw the most consistent praise, with reviewers repeatedly singling out keratin treatment and olaplex treatment results, alongside blow dry and highlights work described as leaving hair looking and feeling great. Close behind, the in-house coffee bar earns notice as a welcoming touch, and threading (brows and upper lip) is called efficient with a great shape. Several also mention beauty extras like acupuncture and manicures, with one longtime client praising consistent nail work over several years. However, a recurring thread of serious complaints centers on other services: one reviewer describes a manicure that left nails unevenly cut and fingertips injured, another reports an eyebrow lamination that instead bleached brows an unwanted ginger colour with no refund initially given, a third describes a hair colour correction that left roots ginger and hair with black patches and dryness, and a fourth found the sugar wax treatment painful and poor value. Resolutions varied, one reviewer noted a different staff member later apologized and issued a full refund. Regulars still describe being greeted warmly and offered coffee on arrival before their appointments.

Amenities

  • On-site services
  • Beverages
  • Toilet
  • Appointment required

Location

Hair salons near Threads & Co

Threads & Co
4.383
  • Nikky3.896
    0.5 mi

    oxygen facial, shellac manicure and pedicure, full body massage

  • 0.7 mi

    hair colour and root tint, thorough consultation before cutting, coffee and drinks offered

  • 0.8 mi

    blow-dry service, hair colouring, olaplex treatment

The 3 nearest hair salons by distance. Ratings, hours and review terms come from public business profiles.

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