John Lewis - The Place To Eat

Featured reviews

• J

  James G

  ·2 months ago

  “We have been coming here for a few years now but it appears that they changed it all around 3 weeks ago, so the manager was keen to point out. Not impressed. Simple toasties gone. Delicious full round cakes that you would help yourself to a segment and all protected under a dome for freshness - gone. Now smaller slices from a long cake. When you order a meal and go to pickup the condiments, there are none. I had fish and chips which was very nice but where is the salt and vinegar. Staff told me to go back to the counter to ask which is now full of people. Trying to cut costs but regulars will notice. Also found the manager behind the serving counter to be rude and arrogant. Had an issue with him a few weeks ago. He forgets where he is and the way customers expect to be treated especially in JL. Power gone to his head.”

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• O

  Off_Kens_Channel

  ·4 months ago

  “Came here specifically to sit on the terrace and enjoy some hot food, but unfortunately there was no warning that the kitchen closes an hour before the venue itself. I understand that staff need time to clean and prepare for closing, but this should ideally be done after operating hours, not while the place is still open to guests. Very disappointing experience.”

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• J

  Jonathan Walter

  ·6 months ago

  “The staff are friendly and it’s a pleasant place to come to, but the wait for hot drinks is interminable. A second, or just a larger coffee machine would make a world of difference, especially at these prices.”

• H

  H dyman

  ·6 months ago

  “The fish and chips with mashed peas were freshly made and seem to be one of the café’s most popular dishes. The rose pistachio cake was quite sweet, although the pistachio flavour was not very strong.”

• A

  Andrew

  ·6 months ago

  “Staff were extremely rude, have a bunch of young kids working there who have horrible attitudes. Management also appears not to care that they present themselves in such a hostile manner. The food was pretty subpar definitely would not recommend coming here.”

• D

  Dr. Sabrina

  ·8 months ago

  “Highly recommend this coffee, the lemon cake and pistachio cake is amazing and delicious. Don’t miss them at all”

• R

  Roberto Cosenza

  ·10 months ago

  “The cafe is cosy with good views. The cakes are lame and they don’t have a barista so the coffee is not great. Given the prices I would expect better”

• N

  Neha

  ·1 year ago

  “Lovely cakes and coffee, the red velvet cake is the best in my opinion. Beautiful terrace view makes it even better”

• J

  J Peris Martin

  ·2 years ago

  “Since this store opened, this cafe is one of the cosiest, quieter and brighter. There is always a unique selection of cakes and they are different from the other coffee shops. It’s very casual but elegant. With the loyalty program you can get a couple of free drinks. I really recommend this cafe! 🥐 ☕️ 🍰 🥯”

• E

  Elaine Wickwar

  ·2 years ago

  “Was a nice place to meet up. We sat outside on the terrace. These windows definitely need a wipe over. Very busy inside. One side cakes, scones etc The other sandwiches, bagels, hot meals including vegan. Prices good for London. A wait for hot drinks. Some strange smell around the till area. Salmon bagel was delicious.”