Isabell Nails & Spa

Featured reviews

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  Emily Jones

  ·5 months ago

  “Went for French nails with a flower design, the man doing my nails showed the picture to the woman and started laughing making me feel uncomfortable. He kept sighing as he did my nails as if it was a chore. My sister got a more intricate design yet he charged me more! £45 wasted! They are very sharp too I have had to file them myself. Won’t go again.”

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  Simona Raisa

  ·7 months ago

  “Hello. I had my nails done at your salon in England recently, but unfortunately the service was very poorly done. It seems the new staff members don’t have enough experience, and the result is not acceptable. I would like this to be resolved in the next few days either by having my nails redone properly or by receiving a full refund. I’ll leave the choice up to you. Thank you for your understanding, and I look forward to your reply.”

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• J

  Jess.

  ·7 months ago

  “I can’t lie after going to this shop for the past year I had no issues, however the last two times I’ve been has been the worst service. Just asked what do you want and what shape and they do it how they WANT to do it and when you query about the shape you just get told “it is” when it really isn’t what you asked for. Not once was I asked if I wanted them cut shorter and it was very hard to initiate a conversation so I just felt awkward the whole time tbh. Got burned several times with the electric nail drill when they were removing the old biab off and no apologies or recognition he’d burnt my nail beds SEVERAL times on different fingers. Agree with the previous comment, felt like an inconvenience and I was a bother for being a paying customer. Normally get both hands & toes done but just wanted to hurry up and leave yesterday after not liking the shape and the facial expressions I was given back because they look narrow at the top & more coffin. Also go biab but to be honest, I’ve never had biab so thin, meant to strengthen your nails however my nails feel flimsy. Not impressed and sorry to say I won’t be returning back which is an utter shame. Loved the shop previously it was such a friendly atmosphere, not anymore.👎🏼👎🏼👎🏼👎🏼👎🏼”

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• M

  Miss Lou

  ·8 months ago

  “This review is one I am very sad to be posting but I have to be honest. The service I received was appalling. My foot soak and pedicure was nearly £50, my feet came out not much better than when I arrived. No foot mask or lotion applied to my heels. A half a minute half an effort leg massage. I felt rushed and like an inconvenience. Same with my nails. They're already chipping on the ends. I've messaged the salon and they've not read the message. I felt so uncomfortable and £100 worse off for nothing but a bad experience and feeling very unhappy and sad indeed.”

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  Fatima Rydzik

  ·2 years ago

  “Best nail salon in Liverpool! I very recently visited here for the first time. I can honestly say it’s 5*. I’m so impressed. The atmosphere is nice and relaxed, the salon was busy when I came on a walk in day - Sunday, but the wait wasn’t too long. Honestly I wouldn’t have minded waiting longer as I am so impressed with my nails. They look amazing, exactly what I wanted- brown chrome BIAB with extensions - the shape, length, colour, chrome etc are perfect. Along the process the nail tech checked I was happy. They’re very friendly & easy going. I didn’t feel any awkwardness’s as I have in so many other salons. I didn’t feel rushed like they just wanted to get me in & out, but actually paid attention to the details of what I wanted & me as a customer. I am so impressed and will only go here from now on. Thank you team for making the experience what it was, for once I actually want to go back to a nail salon!”

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• A

  Anna Harper

  ·2 years ago

  “Stunning acrylic work that like I asked for. Done quickly and precisely, couldn’t believe it was only £63 for these and Shellac French tops on toes. Well worth a visit!”

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  Karina Somers

  ·2 years ago

  “I literally drive from Birmingham to come here. They're are THAT good. Friendly and awesome at what they do. I'd pay them anything they ask but they're also reasonably priced considering the quality of their work. You'll never end up in one of those chain places ever again. Nails for who? Lol”

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  Emma-Louise Wills

  ·3 years ago

  “The nicest place I’ve been to get my nails done. No design is too much for them they will always comply and this shows so much! Will never go anywhere else!!”

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  Sarah Dinsdale

  ·4 years ago

  “Brilliant service! I used to go somewhere else and had to go here as my usual place did not have an app when I needed it. Lots of people recommended this place so I went not expecting much. I wouldn't go anywhere else now! I was having to get my nails done constantly because previously they were not lasting a week and a few days MAX!. Then I come here and they last for sooo long! Even shellac on toes is brilliant. The young lads that have taken over are making a massive difference everyone is talking about this shop and how great the service is and how talented the boys are. They do some amazing nails 💅 look at their Instagram the pictures of some of the nails are stunning 😍 I let them design my nails however because I know they will be stunning 😍 were as before I would sit for hours scrolling knowing the previous salon wouldn't be able to do half the things I liked! Reasonably priced service too. They are also extending an getting a lady in for beauty treatments soon.”

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• R

  Rhi

  ·5 years ago

  “Booked in for nails brows and lashes. Lady who did brows unavailable and they don't do lashes as previously told. However they did a brilliant job with nails and were very patient while I made changes 😊 great prices.”