Pavilion Cafe - East Park (AJR Catering Ltd)

Featured reviews

• W

  wendy drury

  ·2 months ago

  “Lovely cafe very busy, I can see why, it's just lovely, food was very good and great portions!”

• R

  Russ Appleby

  ·2 months ago

  “Spent £8 on ice lollies after one of my 4 year olds fell over on the broken paving outside just so I could ask someone for a plaster. Asked 2 people & was told they are not allowed to give out plasters. The first aid box was 2 foot away but they didn’t help so he bled on a table instead.”

• H

  Holly Anderson

  ·4 months ago

  “Absolutely ridiculous. We visited today with my husband and our 20-month-old son. We both purchased iced coffees and asked for a cup of tap water with ice for our child, who only drinks water. The staff member refused. He initially said they don't provide tap water and then claimed they had no ice available, despite the fact that both of our iced coffees were served with ice. When we questioned this, he told us he couldn't give our baby a drink because it would come "out of the café's pocket." This made very little sense, especially considering we were paying customers. It was obvious that he simply didn't want to provide a cup of water free of charge. However, access to tap water should be a basic courtesy, particularly for a young child. Our son has been to many cafés and restaurants, and this is the first place that has ever refused him a drink of water. We are extremely disappointed. We loved the park, but after this experience, we will not be returning.”

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• M

  mark hull

  ·4 months ago

  “I have been to this cafe many times over the years. We spent about £30 in the cafe over 2 visits on Sunday. I have always tried to support local and have found the customer service very good. However I was very disappointed after my son had eaten he wanted a tap water as it was extremely hot. He was refused as he was told it was not company policy. I then questioned this, stating how much we had spent in the cafe that day and was then advised to get some from the toilet sink, as it was on the same system. Today we have been to a major chain and got an iced water with no problems.”

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• D

  D

  ·4 months ago

  “Came in today with my son and granddaughter who shared some gravy and chips. We was not allowed to be given an extra plate apparently too much washing up to do. Then why don’t you employ some more staff then. Then I asked for a second fork got absolutely grilled was it for food bought in the cafe. Shocked but you’ve definitely lost customers and hopefully more after reading my review!”

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• S

  Sarah R

  ·4 months ago

  “Good to have a café in the park, but it's nothing to write home about. We visited on bank holiday Monday, and half term. They said they stopped doing food at 1pm and could only eat what was in the cabinet. Perhaps instead of posters on the wall advertising all the food, they'd be better having menus that they could put away when food is no longer served. One of our group ordered a cake/blondie but it was so hard that she couldn't eat it. Thankfully they allowed her money back without complaint. They won't allow you tap water and tell you to get it from the toilets, even though there was no one waiting when we asked. Weird behavior. The iced coffee, and ice cream was very good though. The music inside was a bit intense for the setting I'd say, and though there are some chairs outside, it's a shame they don't have more.”

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• K

  Katie Scott

  ·5 months ago

  “I’m honestly shocked by the experience I had today. Stopped by this café with my 3-year-old son on a warm day (around 20°C), I bought a can of coke for myself, an ice lolly and asked them to top up my son's bottle with water. They refused and said it was not something they provided and that I had to buy the water. It’s one thing to run a business, but basic human decency shouldn’t be optional. Denying water to a small child, especially in warm weather, feels unnecessarily harsh and completely avoidable. I wasn’t asking for anything extravagant—just tap water. This is absolutely ridiculous. If you can't even give a child some tap water then you should provide a water station.”

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• K

  Kayleigh Cooper

  ·6 months ago

  “Food is great went on a Wednesday lunch time. Full of old dears yet some rave music playing rather loud for the setting”

• S

  Sally Ford

  ·6 months ago

  “Really wish it would stay open just a little later. But nice anyway.”

• D

  Davie J

  ·6 months ago

  “Only popped in for a coffee very late in the afternoon but what a lovely team that really makes the place! It was really nice talking with them 🙏 It's situated in the same building as the library and for some reason on our previous visits to the park had missed it on the route we tend to take? 🙈 The coffee was good and a nice flavour! 👍 We sat inside and there are some outside tables too. We didn't have any food but was told they do sandwiches, cakes, quiche and even cooked breakfasts to name but a few! Now we know where the cafe is we will definitely be popping in again! 👍 Well I can now say that I or I should say "We" have now eaten there. Had a Mega breakfast. £13. Very good value for money and very good. 👍 Fortunately we just beat the rush, for as soon as the Park run 🏃‍♂️🏃‍♀️finished it got very busy!”

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