The Pearl Chinese(Cumbernauld)

Featured reviews

• D

  David Cassidy

  ·1 month ago

  “Hungover, and desperate for sustenance to cure my hungover corpse, I set off for the Pearl for a delicious meal of chicken breast curry, chips and thin noodles. What happened next shocked me to my very core. I opened my package excited and thought I’d try a chip but I was hit with something that might have been a potato in a past life. Vulgar, greasy, lacking in potato and spirit, I shuddered at the thought of the rest of the meal. The curry was next, I opened it up and to my horror there was a dark curry sauce, lacking in volume, engulfing slop chicken in a rather small container. The sauce didn’t sufficiently cover the rest of my meal, not even close, but at least there was no beak in my chicken. The noodles were the “best” part of the meal, but even they were missing flavour and character. The portions were small and for £11.10, I was bitterly disappointed. I’d like to return to the chips for a moment, it can’t be overstated how terrible they were. They must have been reheated 16 times at least. My son and I won’t be back here, and I recommend you don’t go either. 3.6/10”

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• R

  Robert Currans

  ·2 months ago

  “Not used for a while due to bad reviews but recent good reviews changed this Glad I did because food was excellent Beef in Peking sauce and Kung Po chicken both very good Also great delivery service”

• J

  Joe Sime

  ·3 months ago

  “Always get good food here the staff are friendly and helpful and I would rate it best in cumbernauld”

• K

  Kenneth Murray

  ·8 months ago

  “Placed an online order so I didn't have to wait. Got there and they hadn't checked the check machine. Had no idea the order was even there. Annoying but no biggie. Ordered spicy shredded chicken. What I received was not spicy and not shredded and questionable if it was chicken to be honest. Tasted like chicken balls in sweet n sour sauce. Soggy and sickly sweet. I absolutely detest sweet n sour, so that went in the bin. Literally in the bin. So aye, had a bowl of undercooked chips for dinner. Cheers. What a shambles. Not even as if they were remotely busy. Someone said this is the best Chinese in cumbernauld. Was that satire?”

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• A

  A C

  ·1 year ago

  “Avoid at all costs! I was deeply disappointed by the poor customer service we received from this Chinese takeaway. After making a genuine mistake while ordering — one involving an allergy — my son returned to the restaurant to explain. Instead of handling the situation with understanding or professionalism, the staff chose to lecture him at length, insisting on proving he was wrong and making it clear he should not “do it again.” This response was not only inappropriate but also deeply disrespectful and left my son in a very uncomfortable public situation. Allergies are a serious matter, and while we acknowledge our error in ordering, a courteous and helpful response from staff would have gone a long way. Instead, their condescending tone and eagerness to assign blame was unacceptable. Because of the way my son was treated, I returned the full order — completely untouched — and made it clear I didn’t want a refund. One wasn’t offered anyway. Unfortunately, I was met with more of the same attitude: another lecture, not an apology or empathy. Surely respect for customers is the bare minimum one should expect. Based on this experience, I would not recommend this takeaway to anyone who values basic courtesy.”

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• L

  Leah Donnelly

  ·1 year ago

  “Lovely food! The salt and pepper chicken dry is delicious. They also do crispy seaweed which I've struggled to order elsewhere! Friendly staff and quick delivery 🫶🏼”

• A

  Albus Kilili

  ·1 year ago

  “The staff are always friendly and welcoming, and the food usually tastes great! However, I’ve noticed that sometimes the food can be a bit cold or not as fresh, especially on Saturdays. Maybe it’s because of batch cooking or busy hours. Still, overall it’s a good place with tasty dishes and good service!”

• M

  Maria

  ·2 years ago

  “If I could give zero stars I would. This is the first time using this chinese in around 20 years or so. Not sure if it's the same owners but I don't remember it being so bad before. Got a chicken curry with fried rice and salt and pepper chips. The curry was pretty much tasteless, chicken wasn't great and the portion was small compared to other Chinese take aways I've used. The rice was luke warm at best and cold in parts. The chips weren't great either. Some were undercooked and again not much in the way of flavour. Only used as it's a Tuesday night and the Chinese we usually use isn't open on Tuesdays. But definitely won't be using this one again. Very disappointing.”

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• F

  Fiona Mitchell

  ·2 years ago

  “Was my go to Chinese until last week. £40 order, Chips were dry, spring rolls were oily & there was a chunk of bone in the chow mein. Felt so sick I couldn't eat anything, neither could my kids. Sent them the picture & asked for a refund as 90% of the food was still in the containers. Was only offered £7 odds store credit. Declined this offer, all the food went in the bin & I won't be using them again”

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• S

  Siobhan

  ·3 years ago

  “Was looking forward to trying this takeaway after my neighbour said it was the best. I was excited to see breast of chicken curry, and the option to have it sliced. As have not been able to find a Chinese out my way that slices there chicken breasts. But was very disappointed that it was in chunks. And the curry portion was really small. Fried rice was not nice at all. Delivery took nearly 2 hours. (I totally understand it’s a bank holiday so not to bothered about that) salt and chilli ribs were so nice. Sad to say this is first and last time trying here 😩”

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