
Nando's Metro Centre - Blue Mall
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Quick info
About Nando's Metro Centre - Blue Mall
Nando's Metro Centre - Blue Mall is a restaurant in Gateshead, found at Unit 98-99 in the Blue Mall of the Metrocentre. The kitchen serves flame-grilled PERi-PERi chicken, and the chicken is halal, so guests who eat halal can order from the main menu. Wraps are also on the menu. Guests can order by QR code from their table or place an order at the counter, where payment is also taken, and the food is brought to the table. Sauce bottles are available for guests to use. The seating area is decorated with urban art. The restaurant is open daily.
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Reviews
What reviewers say
Reviewers most often mention counter or QR ordering, kids meals, halal chicken and urban art decor.
What reviewers say
Reviewers most often mention counter or QR ordering, kids meals, halal chicken and urban art decor.
Customer Review Summary
Complaints are more varied. One diner describes a defensive argument over a wrong order and accepted the wrong item. Another reports finding a bone in a wrap. A parent calls the kids' chicken breast and chips meal skimpy, with fewer than 10 chips, and also objects to waiting for a table on a Saturday. A first-time visitor found the QR code ordering confusing until staff explained that paying at the counter was possible.
Customer Review Summary
Complaints are more varied. One diner describes a defensive argument over a wrong order and accepted the wrong item. Another reports finding a bone in a wrap. A parent calls the kids' chicken breast and chips meal skimpy, with fewer than 10 chips, and also objects to waiting for a table on a Saturday. A first-time visitor found the QR code ordering confusing until staff explained that paying at the counter was possible.
Featured reviews
- Emily Cheung
“I got there at 4:45pm on Saturday with my family. Waited for so long to get my table (around 20mins). My son ordered kids meals with chicken breast and chips, as you can see the picture, less than 10 chips on his plate, how pathetic it is. A small plate of food cost £7.50 doesn’t fill up the kids tummy, I have to share my chips and some chicken with him at the end. Plus the waiting time for table and food, I have to give you one star, and I am definitely not recommend to anyone.”
- rahat shabir
“Went this weekend on a Saturday evening.. there seemed to be a problem with the ovens and they had also run out of chicken. Saying that ... Laura the manager came to the rescue and looked after us soo well. We had 2 small children and she immediately whipped up some food for them so no one went hungry. She was amazing - super kind, professional,attentive and considerate. When the food arrived - everything was perfectly. Thanks to Laura and the team. A great Nandos to visit x”
- NM Z
“I used to be a regular but after my experience I will be going to the yellow mall Nandos as the customer service here is now horrendous. I went to the counter to order my food and the boy serving me must have misheard me regarding my order. When he came to my table to give the food I told him politely that this isn’t the right order, he got extremely defensive and started arguing with me. I ended up accepting the item as it felt embarrassing continuing the conversation. My advice is to train your male staff, don’t think he would’ve acted like that if it was a guy telling him the same thing.”
- Salahx1
“Had a great experience at Nando’s today. The food was fresh and came out quickly, and the atmosphere was really welcoming. A big shout out to Liam who served us — he was friendly, professional, and made sure everything was perfect with our order. It’s always nice when someone goes the extra mile with customer service. Thanks Liam, I’ll definitely be coming back!”
- Harry Jack Larner
“Everything was great. Served by Liam. Straight to my seat, was polite, respectful and friendly. Also offered me an alternative due to my nut allergy. I definitely recommend coming here. 10/10 experience. Thanks Nando’s 😁”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
“Craving a Nando's, Gateshead? You're in luck. Get our legendary, flame-grilled PERi-PERi chicken in The Metrocentre - Blue Mall. We're a short walk from the Odeon Cinema and are open for Eat-in, Collect and Delivery. Whatever your plans, Nando's Metrocentre - Blue Mall have got you.”
- AccessibilityWheelchair-accessible car park · Wheelchair-accessible entrance · Wheelchair-accessible seating
Amenities
- Wheelchair-accessible car park
Show more amenities
- Accessibility· 3
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Location
Restaurants near Nando's Metro Centre - Blue Mall
- Buffet King Metrocentre3.91,9000.2 mi£20–30Wheelchair accessible
cocktails and mocktails, seafood selection, cupcakes and banana cake
- The Skiff Inn4.62,1520.7 mi£20–30Outdoor seatingVegetarian optionsWheelchair accessible
sunday roast, viral sandos, chicken kiev
- Sambuca Metrocentre4.38300.8 mi£10–20Outdoor seatingWheelchair accessibleGood for kids
pizza, 3-course lunch special, potato skins
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| Nando's Metro Centre - Blue Mall | 4.0295 | — | — | counter or QR ordering, kids meals, halal chicken |
| Buffet King MetrocentreWheelchair accessible | 3.91,900 | 0.2 mi | £20–30 | cocktails and mocktails, seafood selection, cupcakes and banana cake |
| The Skiff InnOutdoor seating · Vegetarian options · Wheelchair accessible | 4.62,152 | 0.7 mi | £20–30 | sunday roast, viral sandos, chicken kiev |
| Sambuca MetrocentreOutdoor seating · Wheelchair accessible · Good for kids | 4.3830 | 0.8 mi | £10–20 | pizza, 3-course lunch special, potato skins |
The 3 nearest restaurants by distance. Ratings, hours and review terms come from public business profiles.
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