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Nando's Metro Centre - Blue Mall — Restaurants in Gateshead

Nando's Metro Centre - Blue Mall

RestaurantsGateshead

4 out of 5 stars4.0(295 reviews)

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Quick info

+44 191 461 00 14
Unit 98-99, Blue Mall, Metrocentre, Scotswood View, Gateshead NE11 9YZ, United Kingdom

About Nando's Metro Centre - Blue Mall

Nando's Metro Centre - Blue Mall is a restaurant in Gateshead, found at Unit 98-99 in the Blue Mall of the Metrocentre. The kitchen serves flame-grilled PERi-PERi chicken, and the chicken is halal, so guests who eat halal can order from the main menu. Wraps are also on the menu. Guests can order by QR code from their table or place an order at the counter, where payment is also taken, and the food is brought to the table. Sauce bottles are available for guests to use. The seating area is decorated with urban art. The restaurant is open daily.

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Reviews

4.0/5
295 reviews

What reviewers say

Reviewers most often mention counter or QR ordering, kids meals, halal chicken and urban art decor.

5★
163
4★
58
3★
17
2★
20
1★
37

Customer Review Summary

Complaints are more varied. One diner describes a defensive argument over a wrong order and accepted the wrong item. Another reports finding a bone in a wrap. A parent calls the kids' chicken breast and chips meal skimpy, with fewer than 10 chips, and also objects to waiting for a table on a Saturday. A first-time visitor found the QR code ordering confusing until staff explained that paying at the counter was possible.

Featured reviews

  • Emily Cheung
    “I got there at 4:45pm on Saturday with my family. Waited for so long to get my table (around 20mins). My son ordered kids meals with chicken breast and chips, as you can see the picture, less than 10 chips on his plate, how pathetic it is. A small plate of food cost £7.50 doesn’t fill up the kids tummy, I have to share my chips and some chicken with him at the end. Plus the waiting time for table and food, I have to give you one star, and I am definitely not recommend to anyone.”
  • rahat shabir
    “Went this weekend on a Saturday evening.. there seemed to be a problem with the ovens and they had also run out of chicken. Saying that ... Laura the manager came to the rescue and looked after us soo well. We had 2 small children and she immediately whipped up some food for them so no one went hungry. She was amazing - super kind, professional,attentive and considerate. When the food arrived - everything was perfectly. Thanks to Laura and the team. A great Nandos to visit x”
  • NM Z
    “I used to be a regular but after my experience I will be going to the yellow mall Nandos as the customer service here is now horrendous. I went to the counter to order my food and the boy serving me must have misheard me regarding my order. When he came to my table to give the food I told him politely that this isn’t the right order, he got extremely defensive and started arguing with me. I ended up accepting the item as it felt embarrassing continuing the conversation. My advice is to train your male staff, don’t think he would’ve acted like that if it was a guy telling him the same thing.”
  • Salahx1
    “Had a great experience at Nando’s today. The food was fresh and came out quickly, and the atmosphere was really welcoming. A big shout out to Liam who served us — he was friendly, professional, and made sure everything was perfect with our order. It’s always nice when someone goes the extra mile with customer service. Thanks Liam, I’ll definitely be coming back!”
  • Harry Jack Larner
    “Everything was great. Served by Liam. Straight to my seat, was polite, respectful and friendly. Also offered me an alternative due to my nut allergy. I definitely recommend coming here. 10/10 experience. Thanks Nando’s 😁”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

“Craving a Nando's, Gateshead? You're in luck. Get our legendary, flame-grilled PERi-PERi chicken in The Metrocentre - Blue Mall. We're a short walk from the Odeon Cinema and are open for Eat-in, Collect and Delivery. Whatever your plans, Nando's Metrocentre - Blue Mall have got you.”

  • Accessibility
    Wheelchair-accessible car park · Wheelchair-accessible entrance · Wheelchair-accessible seating

Amenities

  • Wheelchair-accessible car park
Show more amenities
Accessibility· 3
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Location

Restaurants near Nando's Metro Centre - Blue Mall

Nando's Metro Centre - Blue Mall
4.0295
  • 0.2 mi£20–30Wheelchair accessible

    cocktails and mocktails, seafood selection, cupcakes and banana cake

  • 0.7 mi£20–30Outdoor seatingVegetarian optionsWheelchair accessible

    sunday roast, viral sandos, chicken kiev

  • 0.8 mi£10–20Outdoor seatingWheelchair accessibleGood for kids

    pizza, 3-course lunch special, potato skins

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