Pizza Hut Restaurants Metro Retail Park
Quick info
About Pizza Hut Restaurants Metro Retail Park
Pizza Hut Restaurants Metro Retail Park is a pizza restaurant in Gateshead, at Unit 9 in Metro Retail Park, outside the Metro Centre. The lunch buffet is all you can eat and comes with a salad bar and ice cream. Fresh pizzas are brought out to the buffet, and the manager asks guests which pizzas they would like so those can be served next. Anyone who wants a pizza that is not on the buffet can ask for one and is told when a fresh one is ready. The buffet runs only at set times. The menu and payment go through an online system, and staff talk guests through it. The restaurant also serves pasta, wings, sides and desserts.
Good to know
“Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.”
- AccessibilityWheelchair: entrance, parking lot, restroom, seating
Reviews
What reviewers say
Reviewers most often mention all-you-can-eat pizza buffet, custom pizza requests at buffet, salad bar and ice cream.
What reviewers say
Reviewers most often mention all-you-can-eat pizza buffet, custom pizza requests at buffet, salad bar and ice cream.
Customer Review Summary
The all you can eat buffet is the main draw, and reviewers repeatedly tie it to a friendly manager who checks in without being intrusive. Diners describe a hot buffet with a wide selection, fresh pizzas, a salad bar and ice cream, and several say nothing is too much trouble for the staff. One family received kids menus, activity sheets and crayons for their two children, and another says the music was turned down for their baby. One couple singles out the manager's specials as a favourite. The main complaint concerns takeaway. One reviewer says three pizzas arrived in a poor state and calls takeout hit and miss, sometimes lovely but often the opposite. Another, drawn back by nostalgia, calls the lunch buffet their best Pizza Hut experience in a long time. Several diners recall the manager asking which pizzas they wanted, then letting them know when a fresh one was ready.
Customer Review Summary
The all you can eat buffet is the main draw, and reviewers repeatedly tie it to a friendly manager who checks in without being intrusive. Diners describe a hot buffet with a wide selection, fresh pizzas, a salad bar and ice cream, and several say nothing is too much trouble for the staff. One family received kids menus, activity sheets and crayons for their two children, and another says the music was turned down for their baby. One couple singles out the manager's specials as a favourite. The main complaint concerns takeaway. One reviewer says three pizzas arrived in a poor state and calls takeout hit and miss, sometimes lovely but often the opposite. Another, drawn back by nostalgia, calls the lunch buffet their best Pizza Hut experience in a long time. Several diners recall the manager asking which pizzas they wanted, then letting them know when a fresh one was ready.
Featured reviews
- Google user
“Popped here today with the family for lunch and can honestly say the food was delicious Pizzas were all so fresh and nothing is too much for the staff. Paul the manager is so lovely very friendly and you can see just how much he cares about the business. Pizza Hut you have yourself an absolute gem in Paul Thank you”
- Google user
“We only come here for the manager and the pizza isn’t bad either! Lovely atmosphere, lovely food and our favourite place! Anths ‘Manager specials’ are the best.”
- Google user
“Visited 23rd July at tea time. Harry and Tom were immediately on hand to seat us with a smile and talked us through the online menu and payment system. Brought our 2 children kids menus, activity sheets and plenty of crayons!!! Both Harry and Tom found the perfect blend of being attentive and checking all well and that we were enjoying our meal without being intrusive (usually an issue for me other places) can’t fault the service and food again. We come regularly to the Metro Centre Hut especially for the service. Secondary time served by these two guys and both are consistently great Thanks again guys André, Nicola, Emily and Oliver”
- Google user
“To be honest, I'd lost faith in PH restaurants as a geniune rule - but nostalgia with the family brought us to this one for lunch buffet. Honestly, it was the best Pizza Hut experience had in so long! Really reminded us why we liked it as kids. The manager especially, was really accomodating - even asking us for our pizza faves for to serve. Will be coming back again - great service all round.”
- Google user
“Manager was super helpful. We had the buffet and he was happy to let my husband ask for what pizza he wanted if it wasnt there and let him know when a fresh one was ready. Small things add up to good service.”
Amenities
- Wheelchair accessible entrance
Show more amenities
- Accessibility· 3
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Location
Pizza restaurants near Pizza Hut Restaurants Metro Retail Park
- Pizza Punks Newcastle4.52,2402.7 mi
mac and cheese, gluten free pizzas, chicken wings
- Primo Pizza3.71073.4 mi
chicken kebab, pizza, fried chicken
- Golden Pizza4.0544.3 mi
kebabs, pizzas, chips
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Pizza Hut Restaurants Metro Retail Park | 4.41,403 | — | all-you-can-eat pizza buffet, custom pizza requests at buffet, salad bar |
| Pizza Punks Newcastle | 4.52,240 | 2.7 mi | mac and cheese, gluten free pizzas, chicken wings |
| Primo Pizza | 3.7107 | 3.4 mi | chicken kebab, pizza, fried chicken |
| Golden Pizza | 4.054 | 4.3 mi | kebabs, pizzas, chips |
The 3 nearest pizza restaurants by distance. Ratings, hours and review terms come from public business profiles.
