Five Guys Burgers and Fries Croydon Valley Leisure Park

Featured reviews

• G

  Grace Anne Jose

  ·1 month ago

  “The service was superb! And the food was well cooked and fresh! And I super love the milkshake! We always drop by to five guys everytime we go to ikea croydon. Marvin was very helpful, accomodating and very good in his service! Also the rewards app is very nice we were able to purchase two burgers for the price of one!”

• M

  Mats

  ·2 months ago

  “Ordered the pistachio milkshake with biscof and wow it did not disappoint! Will definitely order again! Their cheese burger is second to none, fresh and tasty with 2 patties, grilled onions, gherkins, lettuce, mayo, bbq sauce and ketchup 10/10”

• D

  Dylan

  ·2 months ago

  “Rosena gave us the best customer service! She was so kind and welcoming from the moment we walked in. She made us laugh with her jokes, had such a positive attitude. She went above and beyond to make sure we had everything we needed, and you could tell she genuinely cares about customers. Staff like Rosena are the reason people come back.”

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• R

  Rc 200

  ·2 months ago

  “Hello, I would like to report an uncomfortable interaction with the manager at Five Guys during a pickup today. My friend was collecting a separate order and did not have his delivery bag with him, so I briefly brought his bag from my bike. The manager questioned me and argued that it was my bag and not my friend’s. I understand that policies must be followed, but the conversation became unnecessarily argumentative and felt disrespectful. I remained polite throughout the interaction. Please record this feedback and remind the manager to communicate professionally with delivery riders. Thank you.”

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• J

  Jason Rajamogan

  ·3 months ago

  “I've had a lot of good five guys experiences. This was so bad. Unfriendly staff. Took ages to get food even though it was quiet. Chips were dead, old oil, not crispy enough. Burgers were OK, but I remember them being better. Oh, and overpriced for the quality: should have just gone to McDonald's , would have been better, cheaper and faster. The last fair enough, but to lose on quality.... It was a crazy hot day and there were flies everywhere inside”

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• B

  Barry Hibbert

  ·4 months ago

  “Last weekend, I visited this Restaurant with my family. We were very impressed by the appearance of the place. Unfortunately, our experience as customers was "totally" negative. We ordered our food and waited a long time. My Wife ordered a meal which included a Milk Shake. Here number was called. She was only given the Milk Shake after waiting for all that time. We objected to her not been given the full meal which was expected. The staff member gave a ridiculous explanation for this. The rest of her meal was provided after another long wait. My son and I, ordered a Burger meal with Fries. This was a BIG mistake indeed. The fries resembled what can only be described as something that had been scraped out of a bin where discarded food had been put. So the Fries have the skin on which we were not expecting. However, there were so many of the fries which were clearly cut from bad or rotten potatoes. The visual appearance was seriously off-putting. Also, they provided us with a big bag that was filled with these sickening disgusting looking fries thinking that we would be thrilled. They were very wrong. The Burger was ok, but the fries did not look fit for human consumption in any way. We were expecting normal clean-looking fries. We will NEVER EVER visit this Restaurant again.”

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• M

  Milan Greaves-Clarke

  ·5 months ago

  “I ordered online and received my order early which was amazing BUT when it came I was missing items. The delivery man wasn’t much help, so I drove with the order unopened to five guys and the staff in five guys were brilliant. I was served by Georgian and Francis and I can say tell we’re amazing I was served quickly and they were very apologetic. Would definitely order from here again we’ll not online but instore”

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• M

  Melih Birim

  ·6 months ago

  “Usually Five Guys is very generous in its fries. And they ask £4.95 a little fries and fill the paper bag with lots of fries. However this Five Guys branch is not. Dont go there if you want to eat fries. Other wise it is not for a value branch.”

• P

  Piotr

  ·9 months ago

  “Pretty good burger, far better than in Gordon's Bread Street Kitchen. **** EDIT: since the August, I've been there three times, unfortunately every time I went there the burger quality was deteriorating. Today visit was my last one, ever. 1*. It's pretty astonishing how the whole quality can go so backwards.”

• H

  Hazik Anwar

  ·1 year ago

  “Great to finally have a Halal Five Guys in South London, it's a great option for a burger and milkshake in the area. It's conveniently located in Valley Park with plenty of parking and plentiful seating. The food itself is exactly what you expect, but I think it's still a little pricey. A burger, fries and a drink/milkshake will easily set you back more than £20, so I think it's probably more of a one off type of place to go rather than a spot to go regularly.”

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