Lucky House

Featured reviews

• K

  Kelnicnay

  ·4 weeks ago

  “I ordered from here this evening as my usual Chinese were no longer open, portion sizes were diabolical, considering the price compared to other Chinese take aways and their portion sizes, lucky house either need to lower their prices or make their portions bigger, the beef chow mein was bland, with a lack of sauce, it was close to dry, the Hong Kong chicken was also diabolical, small pieces of chicken (8pieces) TINY, in a tub filled to the brim with veg! Ordering chicken I expect more chicken than veg! The sweet and sour sauce was also very strange in taste, Hong Kong chicken literally tastes the same anywhere you go, except for lucky house. I certainly won’t be ordering again. Jade palace all the way!!!!”

• L

  Louis

  ·1 month ago

  “Ordered direct on their website to take advantage of the discount offered, arranged for collection. Arrived slightly early and was greeted by friendly staff, food was bang on time and was absolutely lovely. Ordered many times and is always bang on. Thank you 👏 …”

• G

  Gylsen Sukaj

  ·4 months ago

  “Good place for good but I have just realised that last year my order was £24.89 and yesterday the same order was £38.80 for the same stuff. Foods alright but its definitely not worth that price rise!”

• K

  Kay-Marie Edmunds

  ·4 months ago

  “Ordered through Just eat. Delivery was fast and polite. Food was piping hot and was excellent. We'll definitely order from Lucky House again. Thank you for the excellent service and fantastic tasty food.”

• H

  Helen Brewster

  ·7 months ago

  “Took over 95 mins when I called to find out what was happening I was verbally abused by the woman who answered the phone and she cancelled the food Disgusting service - we have used Lucky House for years NEVER again. Simply don’t lie, be pleasant and do not shout at someone who has waited patiently having paid you - abusive rude behaviour so unbelievable in this day and age - whatever happened to basic customer service?!”

• R

  Ryan Potter

  ·8 months ago

  “Rude and gave us incorrect information about ingredients that make me unwell when we called ahead - something I always do due to my dietary restrictions - then shouted at us down the phone, called us liars and hung up on us when we …”

• N

  Neil Charley

  ·8 months ago

  “A CALM REAPPRAISAL, NOW THE TRAUMA HAS SUBSIDED Author’s Note: My initial review was composed in a state of shock, my fingers trembling over the keyboard, my soul adrift in a beige mist. Having now entered the ‘acceptance’ phase of the grief cycle, I present a more measured, albeit no less devastating, critique. Let us begin with two irrefutable, chromatic facts which my addled brain could barely process at the time: 1. The ‘Green’ Curry was WHITE. Not‘pale’. Not ‘creamy’. White. The colour of surrender. Of a snowman’s dreams. It was a culinary séance where the ghost of a curry had materialised, but forgotten its pigment. I spent the first five minutes simply staring at it, whispering, “But… it’s white?” to my cat, who looked away in shame. Calling it ‘Green’ was not a mere oversight; it was a daring lie. A false prophecy. It had the vibrancy of skimmed milk that had been shown a picture of a lime. 2. The Tom Yum was a VIBRANT, ALARMING ORANGE. Not the crqmyr, fiery broth of Bangkok dreams. This was the colour of a high-visibility vest that had been boiled down into a soup. It glowed with a sinister, synthetic radiance, like the favourite drink of a particularly toxic cartoon character. It didn’t say “spicy and sour”; it screamed “CHEMICAL SUNSET”. This, paired with the funereal white curry, created a plate that looked less like Thai cuisine and more like the logo for a low-budget space station canteen. THE REVISED VERDICT: Together, these dishes formed a clownish, tragicomic palette. It was a meal that confused the eyes before it even had a chance to disappoint the mouth. Eating the white curry was a bland, creamy oblivion. Following it with a spoonful of the orange tom yum was a jarring, citric assault that tasted purely of artificiality and regret—a Pot Noodle in a radioactive tanning bed. They weren’t just bad. They were theatrically, creatively bad. A performance art piece on the theme of ‘What Else Could We Get Wrong?’ One star. It is a star of pity. A star awarded for the audacity of the colour scheme alone. It is the star you give a child who has painted the sky orange and the grass white, because they tried, and you are frightened of them. FINAL, UNHYSTERICAL PS: I have registered my complaint to the Advertising Standards Authority for your flagrant disregard for the colour spectrum. I have also, in a spirit of genuine helpfulness, enrolled your kitchen in a free online colour theory course. The first module is called “Green and Orange: A Guide to Their Separate Existences.” Best of luck. PS: The rice was fine. It was white. It felt like home.”

• S

  Simran Singh

  ·1 year ago

  “Amazing Chinese restaurant. Lovely food for takeaway. We always order both vegetarian and Non-veg dishes. Always on point and can't go wrong. We are regulars, and can't recommend it enough. …”

• L

  laney beechey

  ·1 year ago

  “Best Chinese ever!! Honestly don’t get some of these reviews. Been going here for over a year now and never had a complaint. The staff have never been rude to me. We pick up and get delivery, never had any issues with waiting time etc. honestly couldn’t recommend enough. Food is always piping hot!”

• M

  Maleesha Dedigama

  ·2 years ago

  “This Chinese takeaway exceeded expectations! The flavors were authentic, portions generous, and the delivery arrived promptly. A satisfying experience overall – I'll definitely be ordering again.”