The Cafe by Benugo at John Lewis

Featured reviews

• H

  Holly White

  ·4 months ago

  “Don't get the matcha latte here, it's just tinted milk and it's £5. I should have complained but it was busy and I couldn't be bothered. Zero matcha taste at all, might as well have been oat milk. Ironically I saw they have it Greggs right after for £3 and it was actually green. Apple cinnamon scone also had no noticeable apple and without any butter it would have been dry as a brick 😭😭😭 Edited to add photo. Ceremonial quality is great but if you don't use enough then it's pointless. Matcha is supposed to be green 🍵 😭 I've spent the last few years in Asia, and this couldn't even compare to the cheapest chain coffee store.”

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• S

  sonia fisher

  ·1 year ago

  “Would like to commend and thank waitress Anna. I have olive oil allergy. I wanted salmon and cream cheese bagel. The staff duly checked on the computer and found no olive oil. When I got to my table a young waitress Anna came across and told me she hadn’t been satisfied with the results so had rechecked including the bagel itself. Which indeed contained olive oil. She took the bagel away and remade a plain salmon and cream cheese in a bread roll. This was a superb initiative and dedication and I am extremely grateful for her caring attitude and good service. She saved me from becoming quite ill with this annoying allergy. Thank you Anna I’m very grateful.”

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• S

  Sophie Y

  ·1 year ago

  “lara was lovely so lovely serving me and anna was very helpful in allergen advice, aaron helped me with my extra dry cappachino and anne marie helped clean the table for me ewa waved me goodbye and all staff amazing thank you everyone and lovely coffee”

• D

  David N

  ·1 year ago

  “Great cafe loads of seating. I went for a drink it was great to be honest and I could not find anything to criticise. Staff exceptional loads of seating disabled access is brilliant too. This cafe is a solid 10.”

• C

  Cher Window

  ·2 years ago

  “Had a quick rest with a delicious cheese and tomato croissant and a flat white. A moment of 'me-time' bliss. Clean, spacious and calm atmosphere. Good service.”

• J

  James

  ·2 years ago

  “Nice cafe for coffee and cake in the city centre. Always friendly staff and a good choice of cakes. Recently been redecorated.”

• A

  Ali Alfeky

  ·2 years ago

  “I've never tasted a mocha like this before. It's so amazing, I can't describe it. He did it professionally, really, thank you, Mohamed. Go there and ask Muhammad for it”

• A

  Anna Sudelainen

  ·2 years ago

  “Love the new raspberry iced mocha and salmon bagel! Adam and Jo - best customer service ❤️”

• J

  John Crook

  ·3 years ago

  “Well, there really should be a star for value for money, but I expect John Lewis are glad there isn't. I ordered the Christmas Crumble slice to go with my mocha. I wish I hadn't bothered. You'll see by the photo I've tried to give any example of the size by using a teaspoon and a block/satchet of butter to show what you get for £2.95 and yes it's a teaspoon, not a tablespoon or a serving spoon, a teaspoon. I've had bigger sample pieces of cake while walking around craft stalls/markets than this slice was. When my wife questioned the staff member, they said this is the size it's cut to, but the other selection of cakes were larger, the size you'd expect from a cafe. On a positive note, we did buy a nice dinner service from the store, and the lady that served us went above and beyond "Top Notch"”

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• T

  Tung Chung

  ·8 years ago

  “Great little cafe tucked away in the corner facing the Haye on the second floor of Johnlewis. The cafe is small compare to the one on the top floor and is great for picking up an small snack or coffee while shopping. Staff is good and service is quick. Recommended”