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Ori Caffe — Coffee Shops in Cambridge

Ori Caffe

Coffee ShopsCambridge, ENG

3.8 out of 5 stars3.8(135 reviews)

Quick info

+44 1223 319058
John Lewis & Partners, Grand Arcade, 10 Downing Pl, Cambridge CB2 3DS, United Kingdom
£10–20

About Ori Caffe

Inside the John Lewis & Partners store in Cambridge, Ori Caffe serves as the ground floor coffee shop, with a separate Espresso Bar one floor above that opens later in the day. The menu runs from artisan sandwiches and wraps, including a chicken and mango wrap, to fresh pastries and sweet treats, with salads and prosecco cocktails also on offer. Coffee and hot chocolate can be made with oat milk. Signage marks breakfast items as available until 11:30am, switching to the lunch menu from 11:30am onward. Service is walk-in, with no reservations taken, and food orders can take a while to reach the table around midday. The setting suits a stop between shopping rather than a lingering sit-down meal.

Good to know

  • Reservations
    Walk-in only
  • Accessibility
    Wheelchair: entrance, restroom, seating
  • Good for kids
    Good for kids

Reviews

3.8/5
135 reviews

What reviewers say

Reviewers most often mention oat milk surcharge, chicken and mango wrap, bacon brioche and slow toasted sandwich service.

5★
63
4★
30
3★
14
2★
9
1★
19

Customer Review Summary

The bacon brioche and the chicken and mango wrap draw the most praise, the wrap noted for its juicy mango and chili jam that "isn't too sweet," alongside a regularly mentioned pastry and sandwich selection and homemade soup. Several regulars describe the staff as charming and welcoming and the space as clean and spacious. Close behind, though, is a real split: multiple reviewers report slow service, cold food arriving late at busy times, and confrontations with a manager, including one over an undisclosed oat milk surcharge that was eventually refunded, and another over breakfast items being pulled from the counter before the advertised cutoff despite trays visibly still in the kitchen. Others found the pastries small and overpriced, one calling it "£10 for air on a plate," and noted an unclean table after a meal. Coffee and loose teas like camomile and green tea are consistently called good, even by otherwise disappointed reviewers.

Featured reviews

  • Google user
    “​I went in expecting a cozy cafe experience and left with a lighter bank account, a heavier heart, and a newfound appreciation for meal deals. ​Let's start with the food, calling it "mediocre" would be a generous act of charity. For the prices they charge, I expected the food and ingredients to be fresh at least, in turn, when it actually arrived at my table ( the wait was so long I have seen glaciers move with a more aggressive sense of speed) I was met only with what I believe is a triumph of the imagination. The bread tasted like it had been aging for the last business quarter, the flavour of cardboard and the texture of memory foam. Then, I’d like to give a special shoutout to the manager, whose warm hospitality really set the atmosphere for the whole meal. It takes true dedication to greet paying customers with the exact facial expression of someone who just stepped on something unpleasant on the sidewalk. I was almost convinced her hostile eye-roll was a signature menu item. ​The staff themselves were doing their absolute best, and honestly, they deserve a medal (or at least a witness protection program) for dealing with it every day. The only saving grace in this whole ordeal was the coffee that was good, which turns out to be a disappointment because it means I have no excuse to complain about it. If you love your overpriced food served with a side of second-hand embarrassment and toxic workplace culture, this is the spot for you.”
  • Google user
    “As you don’t answer emails perhaps you can explain why your signage says breakfast items are available until 11.30am yet each time I have visited Cambridge Cafe they are removed at 11.10am when I ask for them the staff say they have none, three visits now I have told them I have just seen trays of items taken into kitchen they reluctantly go and get them , once I had to stand my ground until another staff member as queue was building up stepped in and said they would be supplied. Lunch is advertised from 11.30am so lunch items should surely be brought out around 11.25”
  • Google user
    “I've twice had a disappointing experience at Ori now. The most recent (today) one: my friend and I had a latte and hot chocolate, both with oat milk. After sitting down and looking at the receipt, I realised that the price we paid (£4.55 and £4.65) didn't match the advertised prices (£4.10 and £4.20). Nowhere on the sign did it say that milk alternatives cost extra, so I checked with the staff at the till. The (I assume) manager got quite snappy, explaining that milk alternatives cost extra and that's the same in a lot of places. I replied that while some places still charge extra for milk alternatives (luckily many don't), this should be visible on the menu/ sign. The receipt also didn't list the surcharge for oat milk, just the total per drink. We argued back and forth a bit until she begrudgingly refunded the money. The other time I had lunch there with my small children. One of them needed the loo, so we had to leave our table mid meal. I asked staff if it was okay to leave our plates out as we would be returning. Of course everything had been cleared when we got back. Staff retrieved it from the kitchen after a discussion. I do like the food and drink there, but will not return.”
  • Google user
    “Naomi took great care of the 3 of us, 2 of whom are GF. Warm, welcoming, spotlessly clean & comfortable. The decor made us feel like we're having a special lunch. Delicious homemade soup. Full on a Monday.”
  • Google user
    “Nice Place We got a 20% discount from the John Lewis department store therefore entered this cafe. Food would be heated if customers request. The drinks and food are slightly more expensive than the Espresso Bar upstairs. It is a European style cafe. While the Espresso Bar upstairs is more British style. Both Ori Caffe and Espresso Bar are serving good quality food with good environment. So it depends on your budget.”

Highlights

“Customers can enjoy the delights of the Mediterranean at Ori Caffe with fresh, quality food & great coffee. Ori Caffe serves a variety of freshly made artisan sandwiches, fresh pastries and delicious sweet treats served alongside a wide selection of drinks making it an ideal stop off after a day of shopping. The menu also boasts a range of healthy salads and sparkling prosecco cocktails for those looking for an ideal location for lunch with friends.”

  • Great coffee
  • Great dessert
  • Great tea selection
  • Popular for breakfast
  • Popular for lunch
  • Popular for solo dining

Amenities

  • Wheelchair accessible entrance
  • Takeout
  • Dine-in
  • Good for kids
  • Casual
  • Onsite services
Show more amenities
  • Coffee
  • Quick bite
  • Dessert
  • Solo dining
  • Good for working on laptop
  • Restroom
Dining options· 3
  • Breakfast
  • Brunch
  • Lunch
Crowd· 1
  • Tourists
Accessibility· 2
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Highlights· 1
  • Great tea selection
Atmosphere· 1
  • Trendy

Location

Coffee Shops near Ori Caffe

Ori Caffe
3.8135

The 1 nearest coffee shops by distance. Ratings, hours and review terms come from public business profiles.

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