JJ’s Burnley at The Dugdale

Featured reviews

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  Gary McConville

  ·1 month ago

  “Decided to give this place a try for a birthday lunch, we are keen to support local businesses and the website says dogs are welcome with open arms and shows a picture on the website of a dog inside to support this. We turned up as a party of five with two medium size dogs, both very well behaved, both very used to going in to cafes and shops and crowded places as both dogs are service dogs. We were told at the entrance that no dogs are allowed inside and could only sit outside, in the rain. I told the two young girls who worked there that both dogs were service dogs, both dogs had badges on their harnesses clearly showing that they were service dogs, yet when I told her this she just repeated no dogs allowed inside and walked off, leaving us stood in the entrance in an awkward situation. We left and went somewhere else that is actually dog friendly / doesn’t discriminate. I suspect this to be a lack of awareness or training, hence highlighting the following: “Refusing entry or service to a person accompanied by a service dog is classed as unlawful discrimination under the equality act of 2010. Businesses such as shops, restaurants, hotels, pubs and banks must make reasonable adjustments to any no pets policies to allow service dogs”. To clarify, both dogs displayed clear badges saying service dog and staff were also informed twice that the dogs were service dogs. Having read some of the other reviews since our visit, maybe we dodged a bullet by being turned away.”

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  phillip sweet

  ·1 month ago

  “Amazing food, really nice, friendly staff and was seen straight away, very friendly, calming and relaxing atmosphere”

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  LUCHIA Shapcott

  ·2 months ago

  “I have eaten here several times. This is a place I take my children and grandchildren every month. Therefore it caters for all three generations of my family and each and every one of us love's this place. The food is exceptional..... The service is also exceptional The menu is varied and has several options taking into consideration everybody has different tastes The prices are very reasonable The food is of the best quality The overall hygiene and cleanliness of the place deserves a full score of 10🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 Exceptional Place could not fault it would 100% recommend to friends family and anybody reading this review. Well done owner manager and staff teamwork is the dream and together you have created our first class place”

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  Pat Caple

  ·2 months ago

  “An excellent value for money eatery. The menu is extensive & caters for all dietary needs. The atmosphere is always good & the staff can't do enough to make your experience excellent. It's a place we go back to time after time.”

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  Lauren McNally

  ·3 months ago

  “Lovely food, lovely service, lovely people xx”

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  Anne Carpenter

  ·4 months ago

  “Great place for meal or just a snack. Went for a meal today, absolutely great. Lasagne from specials menu, a breakfast, 2 desserts and drinks/coffee. Asked for quieter location and went in a small lounge area, served by Madison, Yasmine (hope i spelt it correctly)and Jenny, all excellent, friendly and so good with our daughter Debra. The food was so tasty and didnt have to wait long. Really enjoy coming here. 👍👍”

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