Cha Cha Chai

Featured reviews

• F

  fareeha iqbal

  ·2 months ago

  “Today we visited cha cha chai in accrington and they provide us best service. Manager is sooo kind hearted and friendly. We order special waffles and donuts , Both are sooo delicious. Manager offer my husband a cup of pink tea as weather was very nice and rainy and he charged no money for it. I think it’s very injustice if we don’t appreciate good things and people around us . these little things help to grow someone’s business so keep it up 👍👍👍 I honestly very impressed by getting such a good customer care. I highly recommend this place. 👍👍👍”

  Read more
• H

  Hassan Rashid

  ·2 months ago

  “Came with a group of seven for desi breakfast at Cha Cha Chai Accrington and loved it. Despite the morning rush, our food came out fast and tasted fantastic. Portions were generous, prices were fair, and the whole experience felt smooth. Will be returning very soon.”

• W

  W Afzal

  ·4 months ago

  “I just went in for a breakfast meal and was told that they're not doing breakfast anymore from a lady sounding stressed from the kitchen but menu states breakfast from 9am til 3pm. So, then I pointed out that it says breakfast til 3pm and its only 2.25pm to which the cashier replied "im sorry we are under staffed" ??? Then I asked to order from the street menu a paratha and seekh and asked him "is it lamb or chicken" to which he replied "I dont know, they come ready like that" and didn't have the common sense to check. He then also said that the paratha will be a frozen one and not fresh! And again I asked why and he said we have stopped the fresh because we are short staffed so we have stopped the breakfast menu and no fresh paratah. I found it very unorganised inside and and alot of stressed staff! A very sour experience!”

  Read more
• M

  Mou Mo

  ·4 months ago

  “I have been a regular customer at Cha Cha Chai Accrington since it opened and have visited many times for breakfast and desserts. Unfortunately, over time I have noticed a decline in the quality of the breakfast service. On several occasions, including my most recent visit, tables were left uncleared for long periods. my table remained uncleaned for around 30 minutes while I waited to place my order and receive my food. I am also disappointed with the customer service from one particular member of staff (a lady who makes the parathas, usually with her hair tied up and no headscarf a bit aged) I do not know her name, but I have consistently found her service unwelcoming compared to other members of the team. Yesterday I ordered a doughnut alongside my breakfast. The doughnut was served plain with only some sauce added, without the usual toppings that have always been included in the past. I have been ordering these doughnuts since the business opened and have never received one prepared this way before. It was very disappointing. Another issue is the inconsistency from that woman during breakfast. Almost every time I order breakfast, I have to ask separately for sauces. Sometimes I am told certain sauces or pickles are no longer available, while on other visits they are provided without any issue. I want to be fair and mention that not all staff provide the same experience. My experience with owner's daughter has always been polite and attentive when I have been served by her. Abdul is also excellent and consistently provides great customer service. There is also a lady who wears a headscarf whose service is usually very good. As a long-term customer, it is disappointing that I no longer feel particularly welcomed when I visit. I genuinely used to enjoy coming here, but lately I have found myself looking at other breakfast places in the Accrington area because the overall experience is no longer what it once was. I hope this feedback is taken constructively, as l would like to see improvements and return to enjoying the café as I did in the past.”

  Read more
• K

  Kronic River

  ·4 months ago

  “Excellent food and service been reading review bit bored so thought I be a bit nosey. Never head an issue with any staff. Helpful and pleasant food has always been on point every time. Came to eat Just like certain individuals Been coming here with wife for tea and parata aswell as English breakfast. Kids have enjoyed shakes. Some people seriously need to give their head a wobble. The staff are human not machines. Seen them working busy under staffed. Be patient mate He/she probably gets bullied at home or work if he/ she works and take it out on other workers. I’m Any way people keep your heads up. All sorts of people out there. I’ve recommend this place.”

  Read more

• R

  Rafaqat Ali

  ·4 months ago

  “First time visiting Chacha Chy in Accrington. I didn’t know what to order, so I just ordered chips and asked them to make them extra crispy. That’s how I test new places — to see if they really listen to their customers. When I got my chips, they were exactly how I wanted: fresh, crispy, and you could tell they were fried in clean oil. The sisters working in the kitchen and at the counter were very nice and welcoming too. 10/10 experience. Definitely coming back!”

  Read more
• S

  Syed Bilal Naqvi

  ·6 months ago

  “There are breakfasts you enjoy, and then there are breakfasts that quietly redefine your expectations — this was unmistakably the latter. Tucked away in the northwest, this spot delivers what can only be described as a masterclass in comfort cooking. The saag parathas were nothing short of sublime: delicately spiced, deeply aromatic, and imbued with that unmistakable freshness that only truly homemade preparation can achieve. Each paratha carried the warmth of a kitchen that values craft over convenience — perfectly textured, generously filled, and cooked with evident care. It’s rare to encounter food that feels both indulgent and soulful, yet this managed to strike that balance effortlessly. If you’re in search of a breakfast that transcends the ordinary and lingers in your memory long after the last bite, this is, without exaggeration, among the finest the northwest has to offer.”

  Read more
• L

  laaibah talib

  ·1 year ago

  “This is my go to place. The food is always amazing. I especially love the chicken paninis from here. They are really tasty.”

• F

  Foodztar

  ·1 year ago

  “Found this place while looking round the local area for a quick light halal lunch. There wasn't really much available so this place seemed like the best option. The placed had nice deco but tables hadn't cleaned for new customers. Got acknowledged and served in good time. There's a good range of options on the menu from kebabs to Desserts.. and obviously teas. Ordered loaded Fries with chicken / mince mix. I sat and waited. The wait was looooooooong... Only a party of 4 sat before me. And one delivery order. Another customer came after me ordered and left with his drink/food. I think there was 4 to 5 members of staff. There was a decent amount of meat toppings on the fries. And there's enough fries for a filling lunch. But for the amount of fries and price id say more meat would be better value especially in Accrington... The problem was all the fries were stuck together with cheese. The toppings were hot but still the cheese had hardened, sticking all the fries together and some of the fries were stuck to the paper. This means the cheese had probably been sprinkled on the fries way before the meat was ready. This made it hard to eat, I found myself hacking at the fries pulling them apart and then having to use two hands to tear the fries off each other and the paper. This spoils the experience... the cheese should be sprinkled last on top of all the other toppings OR use melted cheese or cheese sauce. Taste wise it was ok and if it wasnt for everything being stuck together this would be ok.”

  Read more
• L

  Lukas Newsome

  ·2 years ago

  “So amazing, we just had to order two days in a row! We have tried three different waffles- the ziggy waffle, strawberry Nutella, and the brownie waffle. Highly recommend! My partner has also tried the brownie cookie dough and loved it. The apple and blackberry crumble was tasty, but I don’t think I’d get it again when I loved the waffles so much. Accurate delivery time to that suggested on Uber eats. Lovely delivery drivers. Definitely a new favourite! Thank you!”

  Read more