Palomino's Restaurant

Featured reviews

• A

  Antonella Panio

  ·1 month ago

  “A very distinctive restaurant/pub. The dishes were truly good and flavorful; I enjoyed the salmon and—surprisingly—the fish and chips, which featured a double, very crispy batter. The staff were kind and accommodating. It is best to make a reservation; however, since we were staying at the adjacent campsite, we asked the owner, and he kindly called ahead to book a table for two for us. Reasonable prices.”

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• J

  Jr Jr

  ·3 months ago

  “Service was much slower than usual. We ordered kids meals 1st while we were still choosing. After almost 30 minutes we had to ask if it was on the way as kids were hungry (1 year & 2 year olds )”

• R

  Ryan Hutchins

  ·3 months ago

  “Dear Manager, I am writing to make a formal complaint regarding a very disappointing visit to your Bishopton restaurant. Firstly, despite the restaurant being near empty, we were seated directly in between two occupied tables rather than being offered a booth or some separate space. Given the number of empty tables available, this made for an unnecessarily uncomfortable experience. When we sat down, there were also no forks on our table, despite other tables being fully set up, which immediately gave the impression of poor attention to detail. I specifically asked for a can of Irn-Bru, however I was served a glass with ice instead. I do not like ice in soft drinks as it waters them down and makes them flat, which is exactly why I asked for a can. During our visit, the table behind us complained about their meal and mentioned they believed the fish tasted off, which was concerning to overhear. The biggest issue was the food itself. My daughter’s chicken burger was completely unacceptable — it was burnt, overcooked, grey in colour and rock hard. It should never have left the kitchen in that condition. It was genuinely disgusting and not something that should ever be served. Two of us ordered pasta dishes and were never offered parmesan cheese, which is generally standard when serving pasta. It also took a considerable amount of time for drinks to arrive despite the restaurant having very few occupied tables. I have given Palominos numerous chances over time, hoping things would improve, but unfortunately this visit has confirmed that the standards continue to disappoint. The food quality simply does not justify the prices being charged. I would appreciate a response regarding this experience and what steps will be taken to address these issues. Kind regards”

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• A

  Angela Macdonald

  ·4 months ago

  “Was in today for lunch ,the manager was fabulous, really good at his job provided excellent service ,sorted my starter out due to a slight issue ,dont often get the sort of service these days,he was a breath of fresh air ,oh and food was 👍”

• S

  Stephen Shields

  ·4 months ago

  “Such a disappointment, been wanting to try this place for a while. Went for lunch. Couldn't get the 2 for £20 menu for some reason. Ordered a Mozzarella and meatball ciabatta, bad move. At no point on the menu does it say it comes covered in rocket, I mean what kind of monster puts salad on a meatball sandwich. At least I could pick that off. The cheese was cremated, when it should have been nice melty mozzarella. The sauce was non existent, couldn't have been more than a teaspoon, but it had maybe dried up, as it looked like it had been under a heat lamp for a while. And to top it all off, the ciabatta wasn't toasted. There are 17 year old kids working in subway can make a better meatball sandwich than that”

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• D

  dax Milligan

  ·7 months ago

  “Nice venue, surrounding location up to the restaurant was stunning. First time going and on arriving the grounds are very picturesque and there was plenty of on site parking. We booked a table for 9: including a wee tot, we ended up with a great table and a high chair was available: all wins at the start. We were assigned a specific server but it was downhill from there. We went at 1pm and were given the full evening menu, waited a good while to get a server to come back over and we asked for the lunch menus instead. Our party slowly trickled in and we were able to get a first round of soft drinks. Staff were very attentive at the start but after the starter order and mains were taken we couldn't keep a consistent server, staff were wandering about not keeping track of any specific tables, some seemed just moving about without doing anything. We ordered one starter and noticed it sat finished for a good half hour, we caught the eye of several staff who just walked passed the table almost as a presence in the place without actioning anything. Got a hold of another server to collect the starter and we explained we had been trying to get another round of drinks for a while. From the time our mains were taken to the time we actually got it, it was nearing 45mins plus, our orders were toasted sandwiches as well and staff seemed unphased by the wait "Your mains shouldn't be too much longer". One of the party ordered an Arrabiata which came cold, due to the need to get the wee tot home and having sat hungry from the wait, we just persevered as again we couldn't catch any staff members. Two of the 9 ordered coffee, nothing intensive, latte and a black coffee. The server who I'll not forget was given the two orders calmly and politely, he seemed irritated with the fact we were ordering something and after only two people ordered coffee his agitated reply with stern eyes "Is that everyone then" was just a strange response to a small group that had been polite to staff throughout. All of us were of the same opinion that this would be the first and last time we went to the restaurant. The wait for the bill and again the lack of attention from staff passed by the tolerable stage, went up to the bar where 3 senior servers and the main staff were standing. Felt like Moses parting the waves as everyone I caught the eye of dispersed to another part of the restaurant, an uncomfortable window passed before I caught someone for the bill. Couple behind us also did the same to chase up their bill. When the bill came, we couldn't justify the discretionary service charge, all for tipping staff, but nearly £20 for little to no service and a disappointing experience was just a no go. Left having tried the place as a one off, which is disappointing considering the beautiful location and its ability to host large numbered groups. Incase management see this, our initial server Caitlin was very friendly and attentive and seems really hard working, however it seemed like she was covering the work of 5 other staff members and we can't blame her for any of the lack of service we received as it's not on her to be pulled from pillar to post whilst others coast.”

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• L

  Lynne Murray

  ·8 months ago

  “Was treated to my birthday dinner here and what a stunning place. Although we were a good bit early, our table was ready for us. Restaurant was very busy, plenty of attentive staff. Food choices were plenty & it was great to see Chefs cooking everything from scratch. Portions very good and served hot. Would recommend the Haggis Bonbons, the Lasagne, Steak Pie & Strawberry tart. We will definetely be back.”

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• L

  Laura Lawson

  ·9 months ago

  “Went for a lunch here on Saturday. We all had a lovely lunch. The food was lovely and generous portions. Their menu is huge, so lots of options for everyone. Service was good, staff were lovely, but service was a little slow. Will definitely be back. Highly recommended.”

• S

  Sandra D

  ·1 year ago

  “Gorgeous restaurant in a large country club. You can watch horses in the indoor arena while you eat. We had soup & a sandwich for lunch which was lovely and beautifully presented. A very reasonable price. Lodges and space for motorhomes on site.”

• R

  Robert Kerr

  ·1 year ago

  “Been here a couple times now and thought only right I leave a good review as both times it has been sensational. Staff are great and attentive, cosy and relaxing dining area and the food, well it speaks for itself really, it's TOP notch! Our go to for a meal out now won't go anywhere else! If Italian is your favourite cuisine you must try here!”

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