Big John's Lawley Middleway

Featured reviews

• G

  Google user

  ·2 months ago

  “I've come up from another city at the Clayton Hotel in Birmingham. I've heard about this place so I ordered through Uber Eats. I have to say I cannot rate their service/atmosphere as again as I said I got the food delivered. But it came on time and the pizza and the mixed donner and tasted amazing. I only got a small pizza but I should've got the big one. The only downfall were the sauces they were not to my liking. They were a little bit too tangy. which took away from the flavour of the food itself. I would definitely come here again though”

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• G

  Google user

  ·2 months ago

  “Been for the first time but wont be last, Desi version of High End McDonalds. Prices were very reasonable with quality ingredients. I tried Peri Chicken, Massala Fish on Naan, Saver menu Burger which was surprisingly very nice and Mango Milkshake. Everything i tasted was great. Bonus is this place is open almost 24 hours. Store Manager was fantastic.”

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• G

  Google user

  ·2 months ago

  “The chips are all bad from the loaded chips I ordered. Did not enjoy a thing.”

• G

  Google user

  ·4 months ago

  “Just been here and asked how much 2 pieces of chicken and some chips would be. Was told £2.99 for chicken + £3.75 for chips. Was forced to abonden this as I was told "chips are sold separately". I soon discovered there was promotion offering 1x sfc + chips + drink @ £2.99! Completely proving chips and chicken are sold together and cheaper than I was offered. When I asked for a manager I was told by a second member of staff (Aisha) that management had just gone into a "long meeting" at 9pm and no one was available. I asked for management details as to contact them later and I was told I was not getting such information and to leave an online comment was my only option. Whilst attempting to speak aisha the original server (whom also I had to request my full change from might I add) decieded to come over and argue with myself. My order numbers were 1015 and 1018 and were placed just prior to 9pm 16/05/26. To argue "some people like food options ordered as seperare items" is not a defence when I have made it clear i was eating all items together and thus by being offered items at full costs is nothing more than being unfairly ripped off imo. I fell the original server needs training in promotions, how to legally give change back and to not come over and argue with customers when they have been seen to be acting what I would hope is not Big Johns work prCtices toward any customer. If managed would like to discuss this further to myself in person.please reply with a name and I will return at a later date”

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• G

  Google user

  ·5 months ago

  “Great stop by for tasty food, went to the drive through and prices are great. Food was hot and tasty and great presentation. Parking is 90 mins and restaurant looked clean and tidy. No condiments on table but you can ask for them”

• G

  Google user

  ·6 months ago

  “Just picked up one piece chicken and chips (what should have been breast price) and got a big bone with batter on it. Literally no chicken on it. Drove 35 mins there for this mess. Never again!”

• G

  Google user

  ·7 months ago

  “Firstly I would give 0 stars if I could!! I ordered from Big John’s through Uber Eats and I am absolutely disgusted. The food arrived sealed shut and the driver clearly did not open or tamper with it, so this was entirely an issue from the restaurant. While eating, I found a human nail in my food. This is completely unhygienic, unacceptable, and beyond disgusting. It’s a serious food safety concern. Staff clearly need proper food hygiene and safety training, and management seriously need to sort themselves out. The lack of care and standards is shocking. I will never be ordering from here again. Horrible restaurant.”

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• G

  Google user

  ·7 months ago

  “The fact that this establishment is still open is a testament to how poor Birmingham has taste in food. I ordered a pizza on drive-thru it’s fried chicken pieces on pizza with garlic sauce on it. Thats it, no veg no mince meat, just chopped fried chicken on a pizza. The garlic sauce makes you feel nauseated. How on earth people eat from this place is crazy. Check my photo £15 for crusty chopped up pieces of fried chicken with dodgy smelling garlic sauce slapped on it for £15 absolutely criminal”

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• G

  Google user

  ·10 months ago

  “Eat-in services are not suitable at all. Even on the day I visited, it was extremely cold, and the hall heating was probably not even turned on. “Even when I placed my order for dine-in, they gave me a takeaway parcel. When I told them that I wanted to eat in, they just handed me a one tray for 6 person along with the same parcel.For cleaning, there was man who was cleaning the tables and floor, and when a pizza order came in, the same person went to cut the pizza with the same gloves and the same clothes. The food quality is somewhat good and the environment is nice, but the service is not good at all.”

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• G

  Google user

  ·3 years ago

  “The madness that is the drive-through of this place. We went there to get a late night meal, there's a queue getting into the car park and a queue for the drive-through, which is a 2 lane that turns into a 1 lane. If you've never been to Big John's and you don't know what to get, it is extremely annoying that the menu screen is constantly changing to an offer advert. The place is super busy, so you're under pressure to put your order in quick. One thing I did notice was a few workers running around the car park trying to find the cars for other orders. I'm sure there should be a better system for that. The food is nice as always, and prices for some items are fair, but other certain items seem extortionate. The turnaround for the food was pretty fast, though.”

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