Ocean Palace Chinese Take Away
Quick info
About Ocean Palace Chinese Take Away
Ocean Palace Chinese Take Away is a Chinese takeaway on Glebe Rd in Bedlington, offering a straightforward collection of dishes suited to eating at home. The menu spans familiar Cantonese-style staples, rice and noodle options, and set combinations, giving diners a practical choice between single meals and larger orders. Among the items, Sweet and Sour Chicken, Egg Fried Rice, and Beef in Black Bean Sauce appear as central selections, anchoring the menu with well-known takeaway choices. Orders are built for pickup, with dishes packaged to travel, making the format geared toward quick collection and home dining rather than on-site meals. The range includes both individual portions and combination plates, so smaller and larger orders can be handled from the same menu.
Reviews
What reviewers say
Reviewers most often mention rude phone manner, wrong orders, salty chicken and tiny portions.
What reviewers say
Reviewers most often mention rude phone manner, wrong orders, salty chicken and tiny portions.
Customer Review Summary
Longtime regulars repeatedly single out the chow mein and salt and pepper chips, with several praising generous portions, quick service, and careful attention to allergies. However, a recurring pattern runs through the reviews: the person who answers the phone is described as rude, hostile, or dismissive, with one reviewer told never to call again and another calling the interaction abusive. Orders also go wrong, from a completely incorrect meal to food arriving cold in soggy bags, and multiple diners report small portions, bland or overly salty dishes, and at least one case of illness after eating the chicken. A few suggest booking ahead or checking the bill carefully before paying.
Customer Review Summary
Longtime regulars repeatedly single out the chow mein and salt and pepper chips, with several praising generous portions, quick service, and careful attention to allergies. However, a recurring pattern runs through the reviews: the person who answers the phone is described as rude, hostile, or dismissive, with one reviewer told never to call again and another calling the interaction abusive. Orders also go wrong, from a completely incorrect meal to food arriving cold in soggy bags, and multiple diners report small portions, bland or overly salty dishes, and at least one case of illness after eating the chicken. A few suggest booking ahead or checking the bill carefully before paying.
Featured reviews
- Simon Bennett
“I've been ordering from here for over 20 years. Never again. The "lady" who takes your orders over the phone has no people skills at all. Very rude to the point of being abusive. I'd rather go hungry than order from here.”
- A P
“Was really happy that ourfavourite Ocean Palace was open again and travelled some distance to collect our telephone order. Unfortunately on returning home the order was totally wrong - ordered House …”
- Donna Robinson
“Being going for years and get the same dish. Could only eat half of it this time as chicken texture not right and very salty. Pleased I did only eat half because what I did eat gave me horrendous diarrhea and vomiting for the next 8 hours. Won't be going back.”
- jane srodzinski
“Edited in light of the delightful owners response! My husband had literally 2 bites of chow mein and certainly did not eat all of the chicken....there clearly wasnt much in it! …”
- Thomasina Middlemas
“Been going here for years, all of the staff are lovely, especially the regular lady, the food is always delicious and freshly cooked, the wait time is quick and there are always big portions, there is a large amount of meat and they are always careful about allergies, everyone is polite and service is amazing!!”
Hours
- Monday
- Closed
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- ReservationsWalk-in only
- ParkingFree of charge street parking
Amenities
- Free of charge street parking
- Offers delivery
- Offers takeaway
- Casual
- Serves late-night food
Show more amenities
- Offerings· 1
- Quick bite
Location
How this listing is sourced
Hours, contact details, and amenities are sourced from publicly available business data and re-checked regularly. Listings are ranked independently — no paid placement.