Oat and olive

Featured reviews

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  Cal

  ·4 days ago

  “Me and my partner visited today, we've been dying to go since it opened. We were celebrating something so I thought, perfect opportunity to treat him! This review isn't to warn people from going, it's for the manager to reconsider his kitchen staff! The front of house staff were great, the place itself was beautiful and clean. The food however was shockingly bad. It took a surprisingly long time to arrive +it wasn't busy) but we thought, at least it will be fresh. When it did arrive some of the food was over cooked yet somehow stone cold. Something was missing from both dinners so we had to ask for them and when they came out they were also cold. You can tell they use good quality foods but someone just doesn't know how to cook it to standard. If they were to get a new chef we'd definitely be back as there's so much on the menu we wanted to try! *Response to the owners response* Just seen that you're questioning the authenticity of the review and don't understand what is meant or what grounds you've based this from?! Your manager promptly sorted the issue on the day and we've written this review in hopes to make you aware of the situation for you to deal with! Your defensive tone and questioning of the reviews authenticity is wild considering it's the same issue coming up in other bad reviews, so clearly something you should consider addressing rather than defending... We were keen to come back, but with your lack of apology and accusing me of lying about it, we definitely won't be!! Brilliant customer service!!”

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• A

  Alan Parkinson

  ·1 week ago

  “£3.95 for a tiny, overheated, bitter-tasting take-away latte? If you’re going to charge that kind of money, at least ensure the coffee is top notch.”

• S

  Sarah Whittaker

  ·2 weeks ago

  “Fabulous brunch and really decent coffee. Lovely decor, great menu and lovely staff. Highly recommend. Thank you.”

• L

  Libby “Lulu” Pollard

  ·2 weeks ago

  “Heard some iffy reviews about service but everything was absolutely spot on! Friendly staff, prompt service and delicious food!”

• S

  Sam

  ·4 weeks ago

  “Popped into Oat & Olive in Alnwick with the kids and really enjoyed it. Food was spot on, portions were good and the staff were really friendly. The kids were happy, which is always a bonus! Nice, clean place with a good atmosphere and reasonably priced as well. We’ll definitely be popping in again next time we’re in Alnwick. 👍”

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• L

  linda walker

  ·4 weeks ago

  “We came up to Alnwick for the day and decided to stop at Oat & Olive Cafe for something to eat, and I’m so glad we did! The atmosphere was lovely and welcoming, and it was the perfect little spot to take a break during our day out. I had the flatbread, which was absolutely delicious and really fresh, while my husband had the steak, which he thoroughly enjoyed. Everything was beautifully presented and tasted amazing! We had such a lovely experience and would definitely recommend Oat & Olive to anyone visiting Alnwick. We’ll certainly be back next time we’re in the area!”

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• S

  Sophie Brown

  ·4 weeks ago

  “Had the white chocolate and Biscoff French toast and it was so good! The staff were all really friendly and welcoming, and the service was quick too. Such a lovely atmosphere and I’ll definitely be back!”

• A

  Annabel Tiplady

  ·1 month ago

  “Incredibly disappointing. We waited over 30 minutes for food and there was some confusion over what the dish was so the waiter took it away but it ended up being the right dish (he didn’t know what he was serving) and I had to wait another 30 minutes for my food and it was cold when it arrived anyway?! I even had to ask if it was still coming then they suddenly brought it out. The poached eggs were not even runny, it’s a bad job if the chef can’t even make poached eggs. This was the case for everyone on my table, cold food and hard eggs. The eggs royale were also drowning in hollandaise sauce. To make it worse, the staff clearly have not been trained well and didn’t know the dishes they were serving. When we let them know at the end about our experience and that we were disappointed, they wrote everything down which was fine but when we said we thought we may have got some money off for inconvenience and experience, they didn’t even respond to us, incredibly rude. The interior looks beautiful inside but that doesn’t matter when the food and service is a let down. No background music making the whole vibe soulless and is very tight, quite uncomfortable if you are sitting in the middle. We most definitely will not be back and do not recommend anyone come. The only good part where food is concerned were the tater tots and banana latte. £74 for terrible food and service and no gesture of a discount.”

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• Z

  Zara Hadidd

  ·1 month ago

  “Popped in here while we were out exploring the town for the day, front of house is very accommodating, fast and in general smiley and understanding. I think this place has a very serious issue with the kitchen that’s letting them down, saying you have ran out of something while the rest of the tables food is being served is nothing but poor especially when there has been a 40min wait. Another sandwich was picked but unfortunately after another 5 minutes wait the sandwich was stale and rushed and simply didn’t taste good. The chicken for Harrisa flat bread was burnt I couldn’t taste any harrisa so overall mid. We did not pay for the sandwich, and did get a discount on our bill so thank you this situation was dealt well from the manager. Overly wouldn’t recommend not worth the hassle”

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