KFC Addlestone - Station Road

Featured reviews

• M

  Mark Camuin

  ·1 week ago

  “Elamathi was very helpful and provided us an excellent customer service. I would asked for her the next time I come back!”

• N

  nikhitha kattamedhi

  ·1 month ago

  “ordered wings and, before placing the order, I asked the staff how long they would take. I was told it would be around 3 minutes. However, I ended up waiting around 20 minutes. When I asked about my order, instead of getting a helpful response, the staff were shouting at me and seemed more concerned about blaming me than addressing the delay. The whole experience was very disappointing. If I had been told honestly that it would take 20 minutes, I would have understood, but giving an estimated 3 minutes and then making me wait 20 minutes was frustrating.”

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• Z

  Zaakira Kimmie

  ·3 months ago

  “We were helped by Elamathi. She was really helpful! We had a discount we didn’t know how to use but she ensured we got our food and discount! Service was really speedy and everyone was really friendly.”

• A

  Ashley Johns

  ·3 months ago

  “Used the app to order and the staff member was very friendly when we entered the store. Loved the naan burger. Best thing in the menu in my opinion. Only downside was the gravy was a bit in the watery side.”

• G

  Gurjeet Kaur

  ·4 months ago

  “Dear Sir/Madam, I am writing to formally complain about an incident I witnessed at your KFC branch located at Addlestone Station Road yesterday, on , at approximately 17:23.[Date e.g. 9 October 2026] Incident Details: One of your female staff members behaved extremely rudely towards a delivery rider. The rider was simply doing his job - collecting a delivery order as quickly as possible. He was calm, polite, and did nothing to provoke such behaviour. However, your lady staff member: 1. Ignored the rider deliberately 2. Spoke to him in a very rude and disrespectful manner 3. Told him to cancel the order even though it was already prepared 4. Snatched the accepted order from his hand”

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• V

  VINEETH JP

  ·4 months ago

  “Had a great experience at KFC. The Zinger Burger was fresh, crispy, and very tasty. The staff service was excellent everyone was friendly, polite, and served with a smile.”

• T

  Tea People

  ·5 months ago

  “Had a great experience at KFC Addlestone. The service was really good, and Elamathi was especially friendly and helpful. She made sure everything was perfect and served with a smile. Really appreciated the good customer service”

• R

  Reetu Shrestha

  ·6 months ago

  “The food was fresh, hot, and really tasty as always. Special thanks to Bhavani for the friendly and helpful service”

• G

  Grg Grg

  ·6 months ago

  “I had a great experience at KFC thanks to Elamathi. She was very friendly, polite, and professional. My order was prepared quickly and everything was perfect. It’s really nice to see such excellent customer service. She made my visit enjoyable. Keep up the great work!”

• B

  Brooke Beard

  ·1 year ago

  “Amazing food here! The new rice bowls are so delicious and this is one of the only fast food places that serve peach iced tea on tap!! Nikhil was a great server and gave us everything we needed.”