
Quick info
About McDonald's
McDonald's is a fast food restaurant at Chirk Retail Park in Wrexham, trading since 1974 and open daily. The car park is shaded by solar panels and has a superfast EV charger, so drivers of electric vehicles can charge on site. The menu covers breakfast and burgers, including the Big Mac, with fries and hot chocolates alongside. Orders can be placed at the counter, and a drive-through lane serves customers who stay in their cars. The MyMcDonald's app lets customers order food ahead and check current offers.
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Reviews
What reviewers say
Reviewers most often mention slow order wait times, Big Mac, superfast EV charger and solar panel shaded car park.
What reviewers say
Reviewers most often mention slow order wait times, Big Mac, superfast EV charger and solar panel shaded car park.
Customer Review Summary
Slow, badly assembled orders are the most common complaint. Reviewers describe a Big Mac that took a long time despite few customers, a burger whose cheese was not warm and was not put together properly, and another that looked slapped together. One reviewer watched later customers get served first, then was told the order was still within its time slot. A drive-through diner calls the staff rude and abrupt, while another reviewer praises a friendly team member and a third found the breakfast fast and the restaurant spotless. Others say the fries came in a tiny portion, though one reviewer notes they were hot. One reviewer reports flies landing on food and left, throwing the burger away. The car park shaded by solar panels and a fast EV charger earn praise. One reviewer says the hot chocolates looked like pond water and that a refund was refused.
Customer Review Summary
Slow, badly assembled orders are the most common complaint. Reviewers describe a Big Mac that took a long time despite few customers, a burger whose cheese was not warm and was not put together properly, and another that looked slapped together. One reviewer watched later customers get served first, then was told the order was still within its time slot. A drive-through diner calls the staff rude and abrupt, while another reviewer praises a friendly team member and a third found the breakfast fast and the restaurant spotless. Others say the fries came in a tiny portion, though one reviewer notes they were hot. One reviewer reports flies landing on food and left, throwing the burger away. The car park shaded by solar panels and a fast EV charger earn praise. One reviewer says the hot chocolates looked like pond water and that a refund was refused.
Featured reviews
- Judith Owen
“Out of all of the Mcdonalds we have been to this one is the worst drive through staff rude girl who took the order talk about abrupt the girl who gave us the food didnt speak looked very put out we asked for milk and sugar , Burger looked liked it had been slapped together . Plus side fries were hot. Think these 2 girls need a lesson in customer service!”
- Vladd Ddi
“⭐⭐⭐⭐⭐ Rhys is an absolute legend! 😂🙌 Top man, brilliant attitude, super friendly and just genuinely great customer service. He made the whole experience so much better and definitely deserves some recognition. Honestly, McDonald’s — give this man a pay rise! 😂💰 You need more people like Rhys on the team. Absolute credit to the place. 5 stars for Rhys alone! ⭐⭐⭐⭐⭐ Keep smashing it, mate! 👊🍟🍔”
- T
“Called in mcdonalds after visiting car boot sale couldn't sit in mcdonalds as the amount of flies buzzing around food was aweful and landing on burger had to leave premises throwing 🍔 burger away. Thinking back should covered food with paper napkin”
- Helena Jones
“We stopped on our way home from holiday on a very hot day. There was plenty of shade, the food was good, but the best thing was the car park shaded by solar panels. Out car was cool when we got back in. Great innovative use of space.”
- Stuart
“I went in and ordered my food, but after a long wait, I still hadn't received it. Meanwhile, people who ordered after me were receiving their food. When I questioned why my order hadn't been processed, I was dismissively told I was "still within the 20-minute time slot". This was a poor, unacceptable excuse given that later customers were already being served ahead of me. Frustrated, I demanded a refund. The total should have been £11.05, but they only refunded £11.00. While it is only 5p, it is the absolute principle of the matter. I have never experienced such poor service here before. The way I was treated was completely unacceptable.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
“About McDonald's Chirk Retail Park Wrexham. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Chirk Retail Park Wrexham and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's Chirk Retail Park Wrexham . We look forward to serving you!”
- AccessibilityWheelchair-accessible car park · Wheelchair-accessible entrance · Wheelchair-accessible seating
Amenities
- Wheelchair-accessible car park
Show more amenities
- Accessibility· 3
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Location
Fast food near McDonald's
- Zilan/Gwersyllt Takeaway4.71558.4 mi away
donner meat kebab, pizza, chicken burger and fries
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| McDonald's | 3.53,950 | — | slow order wait times, Big Mac, superfast EV charger |
| Zilan/Gwersyllt Takeaway | 4.7155 | 8.4 mi away | donner meat kebab, pizza, chicken burger and fries |
The 1 nearest fast food by distance. Ratings, hours and review terms come from public business profiles.
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