Bill's Windsor Restaurant

Featured reviews

• G

  Google user

  ·1 month ago

  “Lovely food, great service, very attentive. Bottomless brunch pancakes were lovely, be warned each member of your party must purchase a drink. Pancakes were very filling”

• G

  Google user

  ·2 months ago

  “Super tasty pancakes and a great deal! The mojito wasn't too sweet, but that's just how I like it.”

• G

  Google user

  ·2 months ago

  “We had such a lovely experience thanks to Liz! She was incredibly kind, helpful, and attentive throughout our visit. I had my three children with me, and Liz kept checking in to make sure we were all okay and didn’t need anything. She even noticed when one of my children was upset because the other two had brownies and he didn’t. Liz was so caring and thoughtful, asking what he would like and making sure he felt included. It was such a small gesture, but it really showed how genuinely kind and attentive she is. Thank you, Liz, for making our visit so enjoyable and for being so wonderful with my children. Your kindness really made a difference! ⭐️⭐️⭐️⭐️⭐️”

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• G

  Google user

  ·2 months ago

  “Very disappointing experience. I ordered the calamari as a starter and it arrived cold. I sent it back expecting a fresh replacement, but it was returned to the table barely a minute later, which made it seem as though it had simply been put in a microwave and sent straight back out. It still wasn’t enjoyable and certainly wasn’t what I expected, this was confirmed by the squashed lemon I used when it arrived which was under the calamari upon return. The chicken burger was no better — it was badly overcooked, dry, and completely lacking in flavour. Overall, the food quality fell well below expectations and the experience was disappointing from start to finish. The waiter was excellent. She seemed genuinely embarrassed by the quality of the food being served and could not have been more accommodating or apologetic. The toilets were dirty, and that is before even mentioning the condition of the actual toilet itself, which was so unhygienic that it was unpleasant to even look at. This is not what we experienced at other Bill’s restaurants, it completely ruined the birthday lunch.”

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• G

  Google user

  ·3 months ago

  “First time coming here, really quick service, cocktails were amazing (especially the passionfruit martini and the pistachio colada), the calamari was amazing, the mac n cheese with the buffalo chicken was stunning! Very filling portions. My parter loved the halloumi fries and the katsu chicken curry! Had a lovely waiter called Sam, who was so nice to talk to. All the staff who dealt with us were very accommodating. Definitely recommend!!”

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• G

  Google user

  ·3 months ago

  “Nice decor and service but the food was pretty dire. You know the food isn't hitting when you're 2 bites in and you're already thinking either you should've ordered something else or you're ordering a burger when you leave. Very bland katsu curry. Missus had the steak which was plain and tough. Restaurant want busy at all. DO BETTER BILLS”

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• G

  Google user

  ·3 months ago

  “Update: we originally had an issue with the visit on 31st May and left a negative review. However, the restaurant responded quickly, listened to my concerns. I appreciate their professionalism and willingness to make things right. While the original experience wasn’t ideal, their excellent customer service and prompt response have changed my impression. Thank you for taking my feedback seriously. ————— We visited Bill's on Saturday 31 May. We've been to this branch a few times before and have always had a good experience, so this visit was quite disappointing. We were dining with our baby and, when we arrived, we asked a male waiter for an empty paper coffee cup for her to play with. He gave us one, although he didn't seem particularly happy about it. Later, when our food arrived, the cup had become dirty, so we asked if we could have another empty paper cup for our baby to drink some water from. The waiter immediately told us, "We can't give you any more paper cups." I said that was fine and that I was happy to pay for it if needed, but he simply turned around and walked off without saying anything. We then asked a female member of staff instead. What made it worse was that the same waiter came back over and told her, "Don't give them another cup." Thankfully, she ignored that and gave us one anyway. It wasn't about the cup itself. It was the attitude and the way we were spoken to. We were simply asking for an empty paper cup for our baby, which didn't seem like an unreasonable request. Before leaving, we spoke to the manager about what had happened. He took my phone number and email address and said he would look into it and get back to me. Over a week later, I've still heard nothing. The food was good as usual, but the service from this waiter was surprisingly rude, and the lack of any follow-up from management has left a poor impression. It's a shame because we've always enjoyed coming here before.”

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• G

  Google user

  ·5 months ago

  “Excellent food and great service. They did an extensive gluten free menu which one of our guests appreciated. Would definitely go back.”

• G

  Google user

  ·6 months ago

  “We had such a lovely lunch at Bill’s and it really stood out thanks to the amazing service. Our server, Peter, was absolutely fantastic—so friendly, attentive, and genuinely made the whole experience feel special. My partner ordered the shakshuka, which was delicious, and we shared a few small plates that were all equally tasty. The halloumi fries were amazing. We also treated ourselves to a couple of cocktails, which were perfectly made and a great addition to the meal. Between the great food, relaxed atmosphere, and Peter’s excellent service, it was a really enjoyable lunch. We’ll definitely be coming back!”

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• G

  Google user

  ·8 months ago

  “Good food, good service. One of the better Bill's but can get busy due to the number of tourists. Worth pre-booking at busy times. Not cheap but it's Windsor.”