M.A.K Halal Walsall

Featured reviews

• N

  Noshien

  ·1 month ago

  “Ordered the spicy fillet burger via Uber eats and honestly the spicy sauce doesn’t taste good and it overpowers the burger. The biggy sauce on the side tastes like someone has vomited and put it back in the sachet. Only good things were the fries and that’s probably because I was hungry. Avoid it guys, spend ur money elsewhere.”

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• K

  Khurshid Akhtar

  ·1 month ago

  “It's nice place, good service but I didn’t like food. Every person has different taste. If I didn’t like their food, it didn’t mean their food is not good. I am sure lot of people love their food and I honestly respect that. I wish them success.”

• J

  joanne robinson

  ·2 months ago

  “I ordered a double cheese burger meal with a drink and a separate milk shake and some sides. The burger should not have been spicy so why on earth was it. If this was my usual mak halal, they wouldn't have screwed up. Please walsall respect what yiur customers want, dont make what you think your customers want.”

• G

  Gohar Altaf

  ·2 months ago

  “Food quality is not good as compared to other branches of MAK halal. In every branch they serve burgers and sandwiches covered so thats easier to eat but at this branch not wrapped and sandwich was just like flood in the tray. Gen Z boy at the Reception was unable to define the flavours and food taste was not good like other branches. Also fries portion was very small and they were like last remaining bits. The staff at this branch need a review of their training. Pizza size was also very small, wasn’t look like medium. Hope it will be done and this branch also serve good like other branches.”

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• F

  Faisal Sharif

  ·3 months ago

  “I wish I could give 0 stars. I used to be a regular here because of the food, but after my experience last Friday night, I will never return—even for free food. The person taking orders was incredibly rude and unprofessional. It makes complete sense now why this place is dead when it used to be packed. To make matters worse, the portions are tiny for what they charge, and while the taste was fine overall, one of our burgers was cold and stale. Unless management turns things around fast, this place won't last much longer.”

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• A

  Afifa Kousar

  ·3 months ago

  “I was very disappointed with my experience today. I visited with my children and spent around £30 on food. When our order arrived, I politely asked for two extra cups. Instead of responding politely, a member of staff (possibly the manager) started complaining and said, "These cups are not free. Everything costs money." It wasn't about the cups—it was the rude attitude. I've never had this issue at other restaurants or takeaways, where staff are usually happy to provide a couple of extra empty cups. Later, I noticed that the chips I had ordered separately were missing. At first, I was going to leave it because we already had enough food. However, after the way I had been spoken to over two empty cups, I thought, why should I not ask for something that I had actually paid for? When I went back, the same staff member immediately told me, "No, you didn't order the chips." Thankfully, the staff member who had taken my order stepped in and confirmed that I had ordered them. An apology would have been appreciated instead of being told I was wrong. This wasn't even my first visit. I've been here two or three times before with my friends and our children, and we've spent a lot of money here. As a returning customer, I expected much better customer service and a more respectful attitude. The food is good, but customer service is just as important. Unfortunately, today's experience left a bad impression, and I hope the management takes this feedback seriously and reminds staff to treat customers with courtesy and respect.”

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• A

  Akif Razzaq

  ·3 months ago

  “So disappointed with the decline in food quality over the past few months, but this was the worst. You would expect the chicken sandwich to have some chicken in......not an exaggeration to say less than half the amount I have had a couple of months ago. They have dropped the portion of fries by a third. The Philly sandwich was soooo dry it got stuck in my throat. After spending almost £100 on the food I can honestly say it will be my last time going there. Oh I forgot the part where they allowed people to stand in the doorway smoking and blowing smoke in the restaurant.”

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• J

  Jihane Elarif

  ·4 months ago

  “I’ve come to this shop before and the food was decent however yesterday I came in for a bbq chicken burger. It tasted old and fried more than once. The cheese you can tell was old as well as the edges were hard. I eat out a lot and travelled all around the world so I know how to recognise badly cooked food. In this case I think it was unsanitary. I told the staff and they refused to replace the burger. I couldn’t eat it but my husband did just to not let it go to waste. I find it appalling that they are arguing with customers over a 5£ burger. I wouldn’t bother coming back.”

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• H

  hanif uddin

  ·4 months ago

  “I was disappointed with my visit. The chicken burger wasn’t fully cooked, and the pizza dough was dense and not fluffy as expected. I’ve had much better food from other branches, so this experience was below the standard I was expecting. I hope the store can improve its food quality and consistency.”

• T

  Tan Manir

  ·4 years ago

  “We came here last week and were impressed, so came again and it was even better! Awesome burgers! Really tasty and highly recommended! Loads of choice, lovely place to eat in, nice and clean. The staff are really friendly too! Their slogan is “loving every bite” and we definitely did!”