Gills Golden Fry
Quick info
About Gills Golden Fry
On Ashdown Rd in Sunderland, Gills Golden Fry serves as a fish and chips takeaway for the surrounding streets. The counter handles orders for collection, covering the standard range of fried fish and chips alongside the usual sides found at a chip shop. Customers place their order at the counter and wait for it to be prepared fresh. As a takeaway, there is no seating on site, so food is meant to be taken away and enjoyed elsewhere.
Good to know
- ReservationsAccepts reservations
- ParkingFree street parking · Usually plenty of parking
- AccessibilityWheelchair: entrance
- Good for kidsGood for kids · Kids' menu
Reviews
What reviewers say
Reviewers most often mention kebab wrap, cold food on arrival, long delivery delays and wrong orders.
What reviewers say
Reviewers most often mention kebab wrap, cold food on arrival, long delivery delays and wrong orders.
Customer Review Summary
Recurring complaints about long delivery waits dominate recent accounts of Gills Golden Fry, with reviewers describing pizza and kebabs arriving up to two hours late and stone cold, and refund requests that went through Sunderland Eats without resolution. Several describe orders arriving wrong or incomplete, including a burger bun delivered with no burger inside and curry sauce poured directly over chips instead of served in the requested tub. One reviewer describes being served a kebab wrap with meat that was still raw and chilled after being told it was cooked. Another reports food arriving mouldy, and one describes batter an inch thick and chips swimming in oil. Against this, a couple of reviewers still praise the battered chips and gravy as a large, freshly cooked portion, and one calls the food fresh, hot and good value, but these positive notes are outnumbered by the complaints above.
Customer Review Summary
Recurring complaints about long delivery waits dominate recent accounts of Gills Golden Fry, with reviewers describing pizza and kebabs arriving up to two hours late and stone cold, and refund requests that went through Sunderland Eats without resolution. Several describe orders arriving wrong or incomplete, including a burger bun delivered with no burger inside and curry sauce poured directly over chips instead of served in the requested tub. One reviewer describes being served a kebab wrap with meat that was still raw and chilled after being told it was cooked. Another reports food arriving mouldy, and one describes batter an inch thick and chips swimming in oil. Against this, a couple of reviewers still praise the battered chips and gravy as a large, freshly cooked portion, and one calls the food fresh, hot and good value, but these positive notes are outnumbered by the complaints above.
Featured reviews
- Google user
“Would leave zero stars.if i could.. Pizza was 2 and a half hours late and cold. Several phones calls made to chase it to be told ten minutes each time, rang to get replaced to be told tomorrow as they were closing i said no tonight as already paid for, after telling them refund me they agreed to replace and told 20 minutes which that turned into 40 minutes and arrived luke warm. NEVER AGAIN!! wish id have looked at reveiews before ordering”
- Google user
“It's been a while since I tried Gills, it looks like new owners. I won't be trying it again. I got a simple Kebab wrap in shop, I waited nearly half an hour with no other customers in the shop. Just two delivery drivers with probably the easiest job in the world as they went no where. A new kebab was on the rotisserie. Not moving. When he eventually decided to turn on the heat he let it rotate 3x and sliced of the meat. I asked for salad and a little bit of garlic. He put on a full large label on, presumably to try and hide the raw meat, i said is thatbmrat cooked? Yes he said. I live two streets away and when I opened it it was actually chilled. Not cooked in the slightest at all. I threw out the soggy wrap. Rinsed off the salad and oven cooked the meat. The only saving grace was I figured as I watched him put the new meat on the rotisserie it was safe to eat once cooked. Worst take away I've ever had. I mean that, and I'm 60. Avoid like the plague. As that's what you might get.”
- Google user
“Whenever the boss isn’t in the orders are wrong….i got pizza and chips for dinner and asked for a tub of curry sauce to dip chips in and they went and put it on top of the whole thing….WHEN YOU ASK FOR A TUB”
- Google user
“Food took nearly 2 hours to arrive, fish tasted off and overly greasy, pizza was overcooked and the base was like cardboard , total disappointment, used to be a great place. Do not recommend.”
- Google user
“Dont know what happened here . Swimming in oil and the batter was an inch thick. Never had a bad one till yesterday :( feel bad as a dog today”
Highlights
- Popular for lunch
- Popular for dinner
Amenities
- Wheelchair accessible entrance
- Free street parking
- Accepts reservations
- Delivery
- Takeout
- Good for kids
Show more amenities
- Casual
- Onsite services
- Late-night food
- Dining options· 2
- Lunch
- Dinner
- Offerings· 1
- Quick bite
- Family-friendly· 1
- Kids' menu
- Parking· 1
- Usually plenty of parking
Location
Restaurants near Gills Golden Fry
- RANYA SHAWARMA GRILL4.63282.1 mi£1–10Good for kids
mixed grill platter, shawarma sandwich, munchie box
- Chip & Fish4.32032.6 mi£10–20Wheelchair accessible
fish and chips, chips, haddock
- Craft Burger Sunderland4.33172.6 mi£10–20Wheelchair accessibleGood for kidsReservations
soggy burgers and chips, delivery delays, cheese on burger despite request
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| Gills Golden FryWheelchair accessible · Good for kids · Reservations | 3.5244 | — | £1–10 | kebab wrap, cold food on arrival, long delivery delays |
| RANYA SHAWARMA GRILLGood for kids | 4.6328 | 2.1 mi | £1–10 | mixed grill platter, shawarma sandwich, munchie box |
| Chip & FishWheelchair accessible | 4.3203 | 2.6 mi | £10–20 | fish and chips, chips, haddock |
| Craft Burger SunderlandWheelchair accessible · Good for kids · Reservations | 4.3317 | 2.6 mi | £10–20 | soggy burgers and chips, delivery delays, cheese on burger despite request |
The 3 nearest restaurants by distance. Ratings, hours and review terms come from public business profiles.
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