Golden Castle
“Chinese food from old favourites to increasingly popular new delicious creations. Food that is definitely worth trying out.”
Quick info
About Golden Castle
On Cockermouth Rd in Sunderland, Golden Castle is a Chinese takeaway at number 45. The menu includes a sweet and sour dish alongside a salt and pepper box. That box brings chips, ribs and chicken together, all packed in one carton, so the three items arrive as one order. Payment is cash only, so customers need to bring cash rather than a card. Orders for pick-up can be placed by phone, which means the order can be arranged before anyone arrives at the shop.
Reviews
What reviewers say
Reviewers most often mention quality declined after takeover, slow, cold delivery, rising prices and bland salt and pepper box.
What reviewers say
Reviewers most often mention quality declined after takeover, slow, cold delivery, rising prices and bland salt and pepper box.
Customer Review Summary
Reviewers most often describe a once-favoured takeaway that has slipped, with several tying the decline to a change of management. Regulars say the food has "completely changed", and one calls it no longer the best Chinese in the area. The salt and pepper box is singled out as bland, mostly chips with a few scattered pieces of chicken and ribs. Another reviewer found the sweet and sour tasted like cherryade. Order accuracy is a recurring complaint, with one diner returning three times to get an order corrected. Others report cold food after a long delivery, sauce slopped over a meal despite a request for a side tub, and a cheeky driver over change for a note. Several mention rising prices and a cash-only policy. One reviewer says phone calls went unanswered well before closing time and the doors were shut early. The lone positive describes a first visit where an all in one carton was delicious and well worth the money, and a diner who found delivery on a Saturday night acceptable still called the food not a patch on how it used to be.
Customer Review Summary
Reviewers most often describe a once-favoured takeaway that has slipped, with several tying the decline to a change of management. Regulars say the food has "completely changed", and one calls it no longer the best Chinese in the area. The salt and pepper box is singled out as bland, mostly chips with a few scattered pieces of chicken and ribs. Another reviewer found the sweet and sour tasted like cherryade. Order accuracy is a recurring complaint, with one diner returning three times to get an order corrected. Others report cold food after a long delivery, sauce slopped over a meal despite a request for a side tub, and a cheeky driver over change for a note. Several mention rising prices and a cash-only policy. One reviewer says phone calls went unanswered well before closing time and the doors were shut early. The lone positive describes a first visit where an all in one carton was delicious and well worth the money, and a diner who found delivery on a Saturday night acceptable still called the food not a patch on how it used to be.
Featured reviews
- Google user
“Got a salt and pepper box and it was totally tasteless, it was just like plain chips, ribs and chicken. It was mainly chips in the box and a mean lots of them with a few little bit of chicken and ribs dotted about. Need to sort the seasoning out on the salt and pepper dishes/boxes, it was really really bland”
- Google user
“Long delivery time, ordered and the food was really cold so had to put it into the bin xx”
- Google user
“Food has normally been great. Just ordered tonight and found the sweet and sour is a can of cherryade. Quite disappointed as last time.ordered was nothing like this”
- Google user
“Food quality and taste has really gone down hill. Used to be our go to Chinese and we kept giving it a chance but it's just got worse. Shame as it used to be really nice.”
- Google user
“wouldn't come near this place with a 10 foot pole, used to come quite often but now they clearly just don’t care anymore prices just go up every month quality and consistency has went out the window. last night was the final nail in the coffin for me tried to make a order for pick up 55 minutes before the public closing time and they just let the phone ring out or picked up then instantly put it down. drove down anyway thinking it might of just been technical issue but no 30 minutes before they say they close they had shut the doors and the lights off except the ones in the back. Don’t know if they realise this but closing time isn’t when staff or owners go home its when you stop taking orders. absolutely pathetic, went to oriental house in southwick instead and actually got my food. Just a shame really will look forward to when these close as they clearly don’t have a clue what they are doing business wise.”
Location
Chinese restaurants near Golden Castle
- 1.8 mi
special fried rice, sweet and sour chicken balls, chicken chow mein
- 2 mi£20–30
special chow mein, special fried rice, house special curry
- Fountain Garden4.22442.7 mi£1–20
duck tray, house special in garlic sauce, free prawn crackers
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| Golden Castle | 3.950 | — | — | quality declined after takeover, slow, cold delivery, rising prices |
| East Boldon Chop Suey House | 4.0113 | 1.8 mi | — | special fried rice, sweet and sour chicken balls, chicken chow mein |
| Good Taste Chinese Takeaway | 3.894 | 2 mi | £20–30 | special chow mein, special fried rice, house special curry |
| Fountain Garden | 4.2244 | 2.7 mi | £1–20 | duck tray, house special in garlic sauce, free prawn crackers |
The 3 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.
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