Bursley
Quick info
About Bursley
On Waterloo Rd in Stoke On Trent, Bursley is a takeout restaurant serving curries, kebabs, pizzas, burgers, and wraps for collection and delivery. The menu also runs to peri peri chicken, burger meals, lamb chops, and pilau rice. Orders are placed on a walk-in basis, with food available through delivery platforms including Uber Eats as well as direct collection. Waits at busy periods have run past an hour on occasion. The format keeps things simple, with an emphasis on getting cooked food out the door rather than offering space to sit and eat in.
Good to know
- ReservationsWalk-in only
- ParkingFree parking lot · Free street parking · Usually plenty of parking
- Good for kidsKids' menu
Reviews
What reviewers say
Reviewers most often mention peri peri chicken, late delivery times, pilau rice and burnt naan and chicken.
What reviewers say
Reviewers most often mention peri peri chicken, late delivery times, pilau rice and burnt naan and chicken.
Customer Review Summary
Peri peri chicken draws the most praise, described by reviewers as juicy, full of flavour, and cooked perfectly, with the burger meal and lamb chops also singled out as very nice. Several diners add that the pilau rice held up well even when other parts of an order disappointed. Staff are repeatedly called friendly, polite, and cooperative, and the restaurant itself is described as clean and pleasant on multiple visits. Delivery is the recurring weak point: multiple reviewers report waits over an hour, cold food, a missing drink, and unanswered calls, with one saying a replacement meal still took another 25 minutes to arrive. Separate one-off accounts describe a piri piri chicken order arriving raw and burnt with a burnt smell, and another reviewer reports unhygienic conditions on the grill line and in the prep area. Against that, several praise quick, friendly service on other visits, with one reviewer coming back specifically for the young man in the cap who served them.
Customer Review Summary
Peri peri chicken draws the most praise, described by reviewers as juicy, full of flavour, and cooked perfectly, with the burger meal and lamb chops also singled out as very nice. Several diners add that the pilau rice held up well even when other parts of an order disappointed. Staff are repeatedly called friendly, polite, and cooperative, and the restaurant itself is described as clean and pleasant on multiple visits. Delivery is the recurring weak point: multiple reviewers report waits over an hour, cold food, a missing drink, and unanswered calls, with one saying a replacement meal still took another 25 minutes to arrive. Separate one-off accounts describe a piri piri chicken order arriving raw and burnt with a burnt smell, and another reviewer reports unhygienic conditions on the grill line and in the prep area. Against that, several praise quick, friendly service on other visits, with one reviewer coming back specifically for the young man in the cap who served them.
Featured reviews
- Google user
“⭐️⭐️⭐️⭐️⭐️ Great customer service and really nice food! The peri peri chicken was especially delicious — full of flavour, juicy, and cooked perfectly. Definitely recommend! 🍗🔥”
- Google user
“Ordered a meal. Waited an hour but my food still did not arrive. Called and the worker said it will be with me in 15 mins. I then waited 25 mins and food arrived. The food was cold when it arrived and they forgot to give my drink. I called and the worker was apologetic and sent another meal out to me however I had to wait another 25 mins for that to arrive. I order from this takeaway regularly and was not impressed with their service.”
- Google user
“Had a wonderful experience here. The food was delicious, fresh, and well-prepared, but what really stood out was the amazing staff. Everyone inside was friendly, welcoming, and attentive, making us feel comfortable from the moment we arrived. The team provided excellent service with a genuine smile and went above and beyond to ensure everything was perfect. Great food, great atmosphere, and outstanding customer service. Highly recommend and will definitely be back!”
- Google user
“I was very disappointed after visiting this place because the staff were not professional and the hygiene standards were very poor. One of the men working on the grill had very long hair, his beard look masssive which looked unhygienic. The area where the food is prepared was also not clean and appeared unhygienic.”the food taste also bad”
- Google user
“Great food quality and delicious taste. The staff was courteous and helpful. The restaurant was clean, and the atmosphere was pleasant. Overall, a very satisfying experience.”
Highlights
“Enjoy delicious, freshly prepared takeaway favourites at Bursley Burslem. From flavourful curries and sizzling kebabs to pizzas, burgers, wraps, and sides, we serve quality food made with fresh ingredients and bold flavours. Order online for fast collection or convenient delivery and enjoy a satisfying meal any day of the week.”
- Popular for solo dining
Amenities
- Free parking lot
- No-contact delivery
- Takeout
- Kids' menu
- Casual
- Onsite services
Show more amenities
- Late-night food
- Solo dining
- Parking· 2
- Free street parking
- Usually plenty of parking
- Service options· 1
- Delivery
- Offerings· 1
- Quick bite
Location
Restaurants near Bursley
- ISO Sushi Stoke (Iso)4.03801.4 mi£10–20
sushi sharing platter, chicken ramen, prawn and avocado iso
- Rupeyal Express3.92511.6 mi£10–20Wheelchair accessibleReservations
paneer curry with mushrooms, cheese on curry, wrong drinks sent
- City Grill & Desserts4.21211.8 mi
shish kebab naan combo, biryani, milkshakes
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| Bursley | 4.2122 | — | £10–20 | peri peri chicken, late delivery times, pilau rice |
| ISO Sushi Stoke (Iso) | 4.0380 | 1.4 mi | £10–20 | sushi sharing platter, chicken ramen, prawn and avocado iso |
| Rupeyal ExpressWheelchair accessible · Reservations | 3.9251 | 1.6 mi | £10–20 | paneer curry with mushrooms, cheese on curry, wrong drinks sent |
| City Grill & Desserts | 4.2121 | 1.8 mi | — | shish kebab naan combo, biryani, milkshakes |
The 3 nearest restaurants by distance. Ratings, hours and review terms come from public business profiles.
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