The Wilbraham Arms, Alsager

Featured reviews

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  Marianne Duffy

  ·1 week ago

  “Food was nice, staff were friendly and helpful. We had travelled from Leicester as our daughter was the live singer, we had booked a table early in order to eat before she sang but got caught in traffic. We phoned ahead and the kitchen kindly took our order and had our meals ready when we arrived. The reception our daughter received for her performance was great with people up and dancing. Hopefully we will be back. (N.b. I do not own the rights to the music)”

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  Emma McClymont

  ·3 weeks ago

  “Celebrated my daughters birthday here with family. The Sunday menu was great with plenty of options, the roasts in particular were fantastic. Everyone enjoyed their meals and drinks. The atmosphere was lovely and the staff were absolutely brilliant, attentive, friendly and helpful at every stage. I would not hesitate to book again for a celebration and I'm sure we'll be back for a Sunday dinner!”

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  SVH

  ·4 weeks ago

  “The barmaid didn,t listen to a health question and told me no she didnt think so about the food...but they did...I told her I cant have salt. Then the 2nd barmaid who I told wasn,t too good after either.. it looks nice the refurb but the standard of service is a bit lapsy daisy...she even carried on cleaning the glass on the fridge seeing me stand at the bar she looked and carried on then the other barmaid told her...not a standard you,d expect. So won,t go again and been in Alsager 58 years. Food was so basic too.”

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  Kris Banks

  ·3 months ago

  “Had a great meal here for Father’s Day, very good roast dinner and the main greeter and manager was very welcoming! Even my little frenchie was made a fuss of! Thanks all for a lovely day - dad passed 9 years ago but we still like to go out and celebrate this special day”

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  Melissa

  ·4 months ago

  “Visited recently and had a lovely experience. The food was delicious, freshly prepared and arrived hot. The service was friendly, attentive and nothing seemed too much trouble. A special mention to the lady with the short dark hair and thick glasses who looked after us. She was welcoming, professional and made sure everything was spot on throughout our visit. It’s clear the team work hard to provide great food and service, and it certainly showed. We will definitely be returning.”

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  Jane Ashley

  ·5 months ago

  “Beautifully decorated pub and we were really looking forward to a lovely meal and catch up with friends after some time apart. We were allocated a lovely table and initially everything seemed to be going well. Service was very quick, perhaps a little too quick at times, with hardly any break between our starters and mains, although this wasn’t a major issue. The starters were very nice . The main courses, however, were only average. The chips with the burgers were advertised as triple cooked, but unfortunately they felt more cremated than cooked, which was disappointing. After our meals we were asked about desserts, but we wanted a little time to let our food settle. The waitress then returned at 9.45pm to advise the kitchen was closing and we would need to order immediately if we wanted dessert. We declined, asked for the bill and decided instead to move to the bar for one last drink before heading home. As we paid, we were told last orders would be called at 10pm, which we found quite confusing given the advertised Friday closing time is 11pm. Nevertheless, we ordered drinks and sat down to continue our evening, but unfortunately we felt watched and were asked several times whether we had finished our drinks. Admittedly the pub was quiet with only a couple of other customers drinking, but it’s unlikely to attract a lively atmosphere if customers are made to feel they are being hurried out. Sadly, the overall service let the experience down. The bartender in particular came across as abrupt and uninterested, and the atmosphere lacked the warmth and friendliness you would expect from a hospitality venue. Perhaps some further staff training around customer service and hospitality would be beneficial, as customers should feel welcome and relaxed rather than like an inconvenience. Overall, we left feeling extremely disappointed. As locals from Alsager, this was our first time dining here and sadly it didn’t leave us wanting to return anytime soon. It’s a shame because the venue itself is lovely and has so much potential.”

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• Z

  Zimmy Zammy

  ·5 months ago

  “Wow. We went as part of a large group to celebrate a family member's birthday. We were asked to pay a small deposit which is understandable in this day and age and were also asked to make a pre-order. All of the menus have plenty of choice. We turned up, 18 strong and were seated in the new beautiful restaurant area. All our meals were served promptly, but they didn't make us feel rushed, even with several toddlers slowing us down. There is a fabulous drinks menu available too with quite a lot of choice including some really tasty cocktails. I recommend the Bumbu cocktail. The staff were attentive right the way through from the welcoming greet from Angela to the fond farewell. It really does stand out as one of the best around. Thank you for making a memorable birthday meal for my whole family. We will definitely be returning.”

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  Craig Massey

  ·5 months ago

  “A good pub to visit for those one the salt line. It is dog friendly, but we still had our libations in the beer garden. There is also a small obstacle course for the wee bairns.”

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  Andrea Taylor

  ·6 months ago

  “We recently held a Celebration of Life at the Wilbraham Arms for around 60 guests, and I wanted to express our heartfelt thanks to the entire team. From the outset, the planning process was smooth, professional, and reassuring. Our request to add to the standard menu was handled with ease and flexibility, which we really appreciated. On the day itself, everything was just right — the food was excellent, the team were attentive and kind, and the venue looked wonderful. We were also fortunate to have beautiful weather, and having access to the outdoor terrace truly lifted the atmosphere and made the occasion even more special. In hospitality, it’s all too easy for great teams to go unrecognised, so I hope this message goes some way toward showing our appreciation for everything you did to make the day so memorable.”

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  Andy Copestick

  ·6 months ago

  “Not been since the refurb but didn't disappoint, beautiful looking pub and great home cooked food... Quite busy Saturday afternoon but apparently that's normal and you can tell why... Exceptional”