The Food Palace
Quick info
About The Food Palace
On Westbury St in Stockton On Tees, The Food Palace is a Chinese takeaway serving orders at the counter with no reservations needed. The menu covers sharing boxes alongside duck chow mein, chicken fried rice, and prawn toast, with chicken satay, dumplings, and salt and pepper tofu also ordered regularly. The chow mein is made with thin noodles and comes with beansprouts mixed in rather than served on the side. Prawn crackers are available as an add-on for those rounding out an order. Delivery is offered to nearby addresses, with a delivery charge applied on top of the food cost.
Good to know
- ReservationsWalk-in only
- AccessibilityWheelchair: entrance, parking lot
Reviews
What reviewers say
Reviewers most often mention chow mein, large portion sizes, quick hot delivery and salt and pepper tofu.
What reviewers say
Reviewers most often mention chow mein, large portion sizes, quick hot delivery and salt and pepper tofu.
Customer Review Summary
Chow mein anchors most orders here, with the thin noodle version and house special chow mein singled out as favorites, alongside the big share box and salt and pepper tofu that one reviewer calls the first decent version they'd found in ages. Portions come up repeatedly as generous, food arrives hot, and delivery is often described as quick even for those living a distance away. Several regulars, some ordering for years or every Sunday, praise the consistent value and speed. A recurring complaint centers on inconsistent quality and short portions, with one diner receiving a nearly empty bag of chips and being told they were lying when they called, another describing a chow mein thrown together with separated veg and chicken rather than properly mixed, and others noting a possible chef change behind a recent drop in taste. A few also describe rude or dismissive phone responses when raising these issues. One reviewer notes limited English conversation at the counter but says the food itself remained top drawer.
Customer Review Summary
Chow mein anchors most orders here, with the thin noodle version and house special chow mein singled out as favorites, alongside the big share box and salt and pepper tofu that one reviewer calls the first decent version they'd found in ages. Portions come up repeatedly as generous, food arrives hot, and delivery is often described as quick even for those living a distance away. Several regulars, some ordering for years or every Sunday, praise the consistent value and speed. A recurring complaint centers on inconsistent quality and short portions, with one diner receiving a nearly empty bag of chips and being told they were lying when they called, another describing a chow mein thrown together with separated veg and chicken rather than properly mixed, and others noting a possible chef change behind a recent drop in taste. A few also describe rude or dismissive phone responses when raising these issues. One reviewer notes limited English conversation at the counter but says the food itself remained top drawer.
Featured reviews
- Google user
“I orders my food online and i called the place to make they got my order and upon the phone call the guy was really rude because of why i called and asked if they got the order and the guy telling me to chill and being rude for no reason just for future ref just do not speak to people like that i dont think ill be orderinf there ever again have sone respect because you are in a business and its really bad reputation for yourself”
- Google user
“Went here for 5 years chow means always come with beansprouts and edible. Ordered tonight and get a layer of noodles some veg mixed with chicken separately thrown on top. I wouldn't give it to my dog. When I rang the response was aweful. Must have 2 chef's always hit and miss but this is appalling. Wont return”
- Google user
“We ordered our usual which we get regularly on a sunday was disappointed in the taste both of us said the same wonder if they have changed chef as this sometimes happens will try again hope the standards haven't dropped for good because we usually enjoy.”
- Google user
“Food amazing just don’t expect any conversation when you walk in. Grasp of the English language is limited. But hey. I’m there to eat not chat. And the food is Absolutly top drawer so can’t wait till the next visit.”
- Google user
“Myself and my wife are on holiday in the area an after stocking up with a few items at Sainsbury’s accross the road I thought I’d pop in and order our supper. My wife said she was hungry so I ordered a bit more than I normally would at home: Small sharing box, duck chow mein, pork in chilli & garlic, a chicken fried rice and a plain fried rice. Cost £35.80, about the same price as I would pay at home. The quality of the food was excellent and really tasty. The portion size huge and we made three very filling meals with all of that. Top marks!”
Amenities
- Wheelchair accessible entrance
Show more amenities
- Accessibility· 1
- Wheelchair accessible parking lot
Location
Chinese Restaurants near The Food Palace
- Chung's Takeaway4.5511.2 mi£10–20
curry sauce, cantonese style chicken, spring rolls
- Tasty Wok3.31592.3 mi
salt and pepper chips, two hour delivery wait, munch box order
- Great Wall4.31532.7 mi£10–20
chow mein, curry sauce, chicken satay
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| The Food Palace | 3.7196 | — | — | chow mein, large portion sizes, quick hot delivery |
| Chung's Takeaway | 4.551 | 1.2 mi | £10–20 | curry sauce, cantonese style chicken, spring rolls |
| Tasty Wok | 3.3159 | 2.3 mi | — | salt and pepper chips, two hour delivery wait, munch box order |
| Great Wall | 4.3153 | 2.7 mi | £10–20 | chow mein, curry sauce, chicken satay |
The 3 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.
Similar Chinese Restaurants nearby
Browse more
Explore more of Stockton On Tees, or find Restaurants in other cities.