The Waffle House - St Albans

Featured reviews

• G

  Google user

  ·1 month ago

  “The waffle house is a must if you’re in St Albans, a really great place for waffles both sweet and savoury style. We tried the breakfast menu and lunch menu, both were delicious. Amazing customer service as well, seated without reservations despite being busy. Definitely looking to come back and try more dishes.”

• G

  Google user

  ·1 month ago

  “Very nice restaurant. Service was fast and polite. The Waffles were crispy and fresh and the toppings were all very delicious.”

• G

  Google user

  ·2 months ago

  “Came here for the first time with friend - the gentleman on the door was really accommodating and sat us at the best table after here it was special occasion! The food was actually really good, and I’m usually more of a pancake person.. but these waffles are perfectly light and balance well. I had the fried chicken one and it was a surprisingly good combo! Our server Luke H was super helpful, made great recommendations (not just from the menu but also a cute spot to go after) and was really a lovely lad. Hope to have him again next time we come! :)”

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• G

  Google user

  ·2 months ago

  “Lovely outdoor space, very scenic, but the food and service let things down. Service was average, staff very friendly but the speed needs improving- even when bringing simple things over like tap water. The food itself, the waffles were disappointing. They just tasted synthetic which was a surprise….. was expecting a soft chewy waffle, and bit into w crusty, crumbly waffle.”

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• G

  Google user

  ·3 months ago

  “Really lovely experience. The restaurant has it's own parking next to it and it's nestled on a bridge, divided by a little river/canal. The decor was lovely, staff was really kind and the waffles were delicious. My husband and I got the buttermilk chicken and waffles with maple syrup, the pulled pork and waffles for savoury and then blueberry and cream stack for sweet. Our friends also got the buttermilk chicken, the mushroom/bechemel waffle and for sweet they got the death by chocolate. We absolutely demolished the savoury so I don't think I got pictures but the sweet waffles were delicious and fresh (blueberry) and moorish and rich (chocolate). The waffles were alot lighter than I expected which was a nice suprise as we didn't feel overstuffed after everything. Would highly recommend the malt milkshake and the fresh strawberry milkshake aswell!! Definitely recommend”

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• G

  Google user

  ·3 months ago

  “We had the most lovely time here. The staff were all lovely, so chilled but attentive, helpful and friends. Our allergies (gluten and dairy) were no problem here and the free from waffle was beautifully light, fluffy and flavourful. Will definitely return!”

• G

  Google user

  ·3 months ago

  “A Disappointing Family Treat I visited Waffle House in St Albans to join my family for what was meant to be a Sunday evening treat. Parking was available in a car park directly outside. I chose the Dutch apple waffle with vanilla ice cream. It was nicely presented but, for me, far too sweet. More disappointing was one of the side dishes. One of our party ordered the sautéed mushrooms, reasonably expecting mushrooms cooked in the traditional way in butter or oil. Instead, they arrived swimming in a dark tamarind sauce and were so heavily salted they were completely inedible. When this was brought to the server's attention, she said she would find out how they were prepared. She returned a few minutes later and simply said they were cooked in tamarind sauce, before leaving without apologising, offering a replacement or making any attempt to resolve the issue. The mushrooms were left virtually untouched, yet the £3.50 charge remained on the bill. Our table's bill was around £105, yet a 10% service charge was added even though nothing was done to put the problem right. One of the drinking glasses served to a child at our table was also cracked. What stood out most was the complete absence of any visible management presence. The restaurant appeared to be run by inexperienced staff, with no one taking ownership of customer concerns or showing any real focus on customer care. Having since read other reviews, I can understand why one reviewer described Waffle House as "a victim of its own success." Observing how this situation was handled was enough for me to form my own opinion. It wasn't the mistake that left the lasting impression, but the complete lack of customer care afterwards. I personally wouldn't recommend Waffle House or return. Costly meal, poor service and a disappointing experience.”

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• G

  Google user

  ·4 months ago

  “The food was nice and the portions were okay. We ordered the hummus and avocado waffle and the cheesecake waffle. Prices were reasonable but the atmosphere was quite nice and I can imagine it being quite special when it’s sunny. .The hot chocolate was a highlight for me”

• G

  Google user

  ·5 months ago

  “Stopped by here for a quick meet-up before diving into the chaos of the Harry Potter studio tour, and it turned out to be such a great start to the day. It was a beautiful morning, so we soaked up the sun while digging into some savory waffles. I went for one with sausages, beans, and cheese, the waffles had a really nice crunch to them. I just wish the cheese had been melted instead of grated, but it was still tasty overall. My partner had the bacon one, which was nice and crispy, and we also tried a special with fried chicken that my friend couldn’t stop raving about. Coffee and drinks were solid, and honestly, it was just a lovely, relaxed way to kick off the day.”

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• G

  Google user

  ·9 months ago

  “Becoming a favourite stop off on our trips to East Anglia - we haven't had a bad meal here yet, having tried a range of sweet and savoury waffles (highlight for me so far is the BBQ pulled pork). Gluten-free available for those that need. The watermill venue makes for a really attractive setting - cosy in the winter, plenty of outdoor seating in the summer, and the place always seems to be pretty vibrant. There's a spacious free car park on site, though it can fill up during lunchtimes and evenings, and with no pre-bookings taken there can be a bit of a queue to get a table (we find a late lunch when the car park and queue thin out a little helps with that). The serving team are friendly, attentive and efficient taking care to accommodate special requirements when requested. The only slight let-down is the toilets which consists of 3-4 unisex cubicles - remember, this place gets busy - which can get a little dirty. That aside, highly recommended!”

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