Penelope's Birkdale

Featured reviews

• R

  Robert Johnson

  ·1 month ago

  “We went to Penelope’s for our 5th Anniversary, it was my first time and my wife has been a few times before. The restaurant itself is beautiful, clean and has a lovely atmosphere with a pianist playing. My wife has the Lasagna in garlic bread bowl and loved it, she couldn’t finish it so she gets the rest for lunch tomorrow. I had the Filet Mignon medium rare with peppercorn sauce and the thick cut beef dripping chips and it was amazing, steak cooked to perfection, the oil is clean so the chips are so crisp and don’t taste of oil at all and the sauce and jus tastes amazing, yes it costs a bit more but it’s more than worth it and I can’t wait to go back again. Staff were really welcoming and pleasant, checked if our food was okay but didn’t over-do it which is exactly how I like it. Can’t wait to go back!!”

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• L

  Laura Jones

  ·1 month ago

  “Had the Sunday roast here and it was soo nice. Really tasty with lots of different sides on the plate. There were plenty of options for food and drinks. I had a smoothie which was really nice. For dessert we had the key lime pie cheesecake, it was a little strange as it was deconstructed but tasted lovely anyway.”

• G

  Grzegorz Kułak

  ·4 months ago

  “Visited Penelope's last week. The first impression was really good; the place looks very nice. We ordered pasta in a garlic bread bowl. The Chicken and Chorizo pasta was really nice, but the Marry Me Chicken was completely bland—no spices, no sun-dried tomato pesto, and I couldn't taste any parmesan sauce. It was just bland pasta in tomato sauce. Our table had no problem with service; the waitress who was serving us was really good. Unfortunately, however, there was a really unpleasant incident at the table next to us. Those people were waiting for 1.5 hours for their food. When they finally received it and told the waiter that they had been waiting that long, the waiter started arguing with them... Very unprofessional. Then he started asking us to confirm what time they had ordered. At the end, he came over and apologised to us, but when we told him that his behaviour was really unprofessional, he started blaming the clients again. Honestly, absolutely ridiculous. The waiter should be fired straight after arguing with clients. That should never have happened. Overall, the place could be nice, but the food is nothing special and VERY overpriced. Almost £30 for a bowl of pasta... And it looks like the service is a gamble.”

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• G

  Grace Williams

  ·4 months ago

  “Came here for my birthday and everything was absolutely perfect from start to finish we had the lovely Peter taking care of us and he couldn’t of done enough for us food was absolutely amazing would definitely return ❤️”

• E

  Elizabeth

  ·4 months ago

  “I’ve been to Penelope’s a couple of times recently and while the interiors are lovely, the service has felt a little hit and miss. The staff are very young, which isn’t an issue at all, but it did seem like there was a lack of familiarity with the menu. When we asked questions, there was quite a lot of back and forth with staff having to check multiple times, which made ordering a bit difficult. We ordered two Hugo Spritz and were initially told they couldn’t be made as they had run out. However, shortly afterwards we saw another table receive Hugo Spritz, which left us a bit confused. By the time everything had been clarified and sorted and we found out the reason they couldn’t do a Hugo spritz because they had ran out of mint (we just then had without mint), our food had arrived and we had only just managed to sort drinks. I had the Nourish Bowl and added chicken for nearly £7 extra. I didn’t mind paying the supplement, but the portion/quality of the chicken didn’t quite feel reflective of the additional cost. It was also a bank holiday, so I was slightly surprised that key ingredients for popular drinks such as a Hugo Spritz weren’t sufficiently stocked. The venue itself is beautiful and has great potential I just think some additional staff training, stronger menu knowledge and smoother service organisation would really elevate the experience.”

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• A

  Andrew O'DONNELL

  ·4 months ago

  “First time visiting Penelope’s, lovely experience. We took advantage of their afternoon offer and were pleased it was dog friendly. Service was very attentive. Food was great. Key lime pie cheesecake was actually a deconstructed version but not described as such so didn’t look as appetising as expected. That won’t put us off will definitely be back.”

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• A

  Akbar Rusta

  ·4 months ago

  “We visited this restaurant for breakfast with our family and found the atmosphere to be pleasant and inviting. Unfortunately, our overall experience did not meet our expectations. One member of our group asked to add an extra egg to their order, but this request was forgotten. We also ordered two burgers, both of which were served on bread that was hard and seemed stale. After we raised the issue, only one burger bun was partially replaced, and even then only the top half was changed while the bottom bun remained the same. To make matters worse, a £13 service charge was added to the bill despite the disappointing service and food quality. It is unfortunate because the restaurant has a nice setting, but based on this experience, I would not choose to visit aga”

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• B

  Brittany Nelson

  ·5 months ago

  “Went for brunch with the mother. Food was lovely! The restaurant was exquisite with a conservatory area for seating outside but without the breeze! The decor was so relaxing along with the music. I had the wrap which tasted fresh with big pieces of chicken just for me was too rich with a creamy sauce, the truffle crisps were EXTREMELY moreish LOVED them. We got crisps instead of fries because the fryers and whole stove tops were down that day so a lot of the food (like all the pastas and egg dishes) we wanted to try wasn’t available which was unfortunate but we still enjoyed are time there and the staff was extremely lovely, pleasant and friendly would 100% recommend this place and would go again too, next time when the fryers and hobs are working!”

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• R

  Rachel Traynor

  ·5 months ago

  “I reached out to Penelope’s to enquire about hosting my bridal shower, and from the very beginning, they couldn’t do enough to help. I worked with Milly, who was absolutely incredible—nothing was ever too much trouble. There were so many options in terms of layout and menu flexibility, and they were fantastic when it came to accommodating dietary requirements. I knew my party was in good hands, which allowed me to relax and truly enjoy the occasion. On the day, the service was excellent. We were looked after by the lovely Georgia, who went above and beyond for us. Thanks to everyone at Penelope’s, we had an amazing afternoon. If you’re considering hosting a celebration at Penelope’s, you will not be disappointed!”

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• S

  Shirley Taylor

  ·8 months ago

  “Lovely ambience and tables spaced well apart. I can't stand it when tables are too close together...but Penelope's so spacious and I felt very relaxed to eat here. The meal I ordered was (can't recall the name) was a beef/ragout with penne (?) pasta. It was absolutely delicious but a bit cooler around the outside of the dish. I asked if it could be heated up and without delay, the plate was taken,away and several minutes later I was served my meal piping hot and it was absolutely delicious. Had sticky toffee pudding for dessert with vanilla ice cream.....heavenly. Finished with a very nice cappuccino. Ambience beautiful, waiting staff helpful, attentive and delightful.”

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