Occulo Lounge

Featured reviews

• G

  Google user

  ·1 month ago

  “We visited Occulo while staying in Southport for a couple of nights. We are a family of 4 with 2 teen boys (15 & 16). We just happened to visit on quiz night and thought we may as well have a go. We had such a good time as there were questions that each of us could answer throughout the quiz. It was a great way to spend time together and lots of fun. We're not 'professional' quizzers but that didn't matter, there was something for everyone. The staff made us all very welcome, special shout out to David who compared the quiz. .”

• G

  Google user

  ·2 months ago

  “If it were possible, I would give this place no stars at all when it comes to the service. I visited with my family because I wanted to treat them to a nice lunch, but unfortunately the whole experience was extremely disappointing. The service was incredibly chaotic. Several people in our group of five never received their drinks at all during the entire visit, while other drinks arrived incorrectly, arrived twice, or were served warm. What made it even more frustrating was that the restaurant did not appear to be particularly busy, so it was difficult to understand why such basic things could not be managed. We also witnessed several members of staff arguing and shouting at each other in front of guests, which created a very uncomfortable atmosphere. The food took around 40 minutes to arrive, and when it finally came, it was a huge disappointment. The portions were very small, and it honestly looked like mostly ready-made items had simply been placed onto a plate. For the waiting time and the price, we expected something much better. We did receive a £20 refund as an apology, which we appreciated, but unfortunately it does not change the fact that I cannot recommend this restaurant to others. What makes this even more disappointing is that the place itself has a lovely interior, a nice atmosphere, and is very child-friendly in terms of its design. It has a lot of potential. However, good surroundings cannot make up for such poor service and organisation. Our child was with us and was very upset because he spent most of the visit waiting, basically having to live on a few cereals because his meal never arrived properly, and even his drink was never brought to him. In the end, we had to go to a nearby supermarket to buy the drink he had been waiting for the entire time. I honestly do not understand how difficult it can be to simply open a bottle or a can of soft drink and bring it to the table, but this was exactly the drink that never arrived. Several other drinks were also missing or incorrect. It is a real shame because the location and atmosphere are lovely, and it could be a wonderful family-friendly place. Unfortunately, the extremely poor service, lack of organisation, long waiting times, and disappointing food completely ruined our experience.”

• G

  Google user

  ·2 months ago

  “Occulo Lounge in Southport is located in a huge, grand building on the corner of Lord Street. It feels like you’re walking into an old bank or museum, and the interior combines the usual vibes from Loungers that I love while still adding a nod to the building’s history, including the staircase and windows. There was a large amount of seating. I was able to find a comfortable coffee table to sit back and relax on the top floor, while there was also lots of seating better suited to large groups, diners, and bar-style seating; there was something for everyone. I opted for just a drink on my visit, opting for an Iced French Vanilla Latte. It was pretty good; it was slightly sweeter than I’m used to at other Lounges, but I still enjoyed it and had a nice time for sure. I did find the straw to sag very easily, and it didn’t last long enough for me to finish my drink. This is a problem I’ve had at a couple of Lounges now - not a huge deal, as easy enough to get a new one. The staff are also pretty friendly here, and service is fast, and I would definitely return here the next time in Southport, mainly down to the friendly staff, palace-like atmosphere and impressive gluten-free food selection.”

• G

  Google user

  ·3 months ago

  “I spotted this on Lord Street, I noticed people drinking outside and immediately though it was a new pub so we had a wander inside and was quite surprised by the size of the place, I'd guess it must have previously been a Bank because of the very high ceilings which give the place a very airy feeling. I then noticed people eating inside and that that it was really a restaurant. The interior was very nicely laid out with plenty of seating. Staff were quick to serve us. They had a good choice of beers beers, spirits and wines from what I could see. We took a seat outside to people watch and had a look at the large menu but we'd already eaten so didn't have a food but I noticed they have a good selection of tapas some will have to come back to try it all out.”

• G

  Google user

  ·3 months ago

  “I ordered a Shakshuka and a Vanilla Matcha. Now I don't usually find shakshuka anywhere, so I was happy to try this one out. It was delicious 😋 it has roast chickpeas in it which i hadn't had before and they were a nice touch. Also the Vanilla Matcha was tasty. Perfectly good value for money.”

• G

  Google user

  ·5 months ago

  “Stopped in here for tea tonight, we both went for the tapas, 3 for £15 or something like that and although what we got was tasty, it was tiny. I opted to add the garlic flatbread for £3 and what arrived was two pieces of flatbread which together would only make up half a normal flatbread which was absolutely appalling value for money. If I hadn't paid up front, I'd have refused to pay for it. I was disgusted.”

• G

  Google user

  ·5 months ago

  “Really disappointed with what is usually a very good and reputable brand. On one visit this week, we ordered the vegan BLT. The bacon had changed, and was overcooked to hell. We asked the server what she thought and she immediately took it back to the kitchen, then provided us more vegan bacon a few minutes later. The soya latte was overcooked and frothy - poor quality. The chocolate milkshake was kindly made vegan, but they had run out of oreos. Not the servers' fault, but the soda gun was broken, which just added inconvenience. The second and last visit we ordered tapas, sweet potato fries, garlic flatbread, and a sausage butty to share (all vegan menu). Despite this being £30 of food, it only just satiated two people. The flatbread was crudely torn in half (we expected to receive a full one), the pot of fries was only half full, the potatas bravas had barely any sauce, the bombay cauliflower only had 3 florets, and the houmous was pathetic. This is all food we have ordered before, and the premium price certainly well reflects the high quality in the food. It all tasted amazing and was as described - which is nice when vegan sometimes can be a limit. However, the portion sizes were so ridiculously small, I can't believe the kitchen can be this stingy and think that it's acceptable to charge full price.”

• G

  Google user

  ·8 months ago

  “Went twice in 2 days as the food was so good the first visit, we took friends back the second day. The louisiana chicken tenders were amazing and crispy chips, we also tried some of the tapas, again very nice. Help yourself to water. Ordering and service is very quick. Nice quirky aesthetic, both up and down. Will be returning next time in the area.”

• G

  Google user

  ·1 year ago

  “We visited on Sunday morning for a light meal and a drink and were very impressed. The food was of a high standard, the atmosphere was welcoming, and the staff were exceptionally friendly. Ordering from the table via the QR code was also very convenient. I would highly recommend a visit.”

• G

  Google user

  ·1 year ago

  “Staff are exceptional!!! Great variety on the menu, lots of veggie/vegan option. Highly recommend getting all the tapas, especially the honey-whipped feta. Pretty and clean throughout. Would go again!”