The Italian Sul Lago Milton Keynes

Featured reviews

• G

  Google user

  ·2 months ago

  “Our first visit to this restaurant & never again! It was absolutely awful. We were there 45mins before our drinks arrived. The starters were terrible. I had Tricolore Salad, £7 for 3 slices of tomato, 2 small slices of mozzarella & 1 basil leaf. (see photo). My friend had the Calamari. It wasn’t batttered but in a thick coat of breadcrumbs & tasteless - the stuff you buy in frozen bags from the supermarket. (See photo). For main course I had the king prawn linguine, which tasted ok but very small potion (see photo) My friend had a pizza which he sent back as the dough was not cooked (see photo) We obviously made it known to our waitress that we weren’t happy, she said that they had a new chef & we weren’t the only people who sent food back. Don’t know what’s going on with this place, as I had read some good reviews. But definitely somewhere to avoid if you enjoy good Italian food 👎”

• G

  Google user

  ·2 months ago

  “The venue is beautiful and ideal for private events such as weddings or banquets. The food quality is decent, but the portions are quite small, especially pasta. If you’re celebrating a birthday, note that the “Happy Birthday” message is written in chocolate sauce, which doesn’t look very appealing, and the staff were unwilling to write it on the dessert plate instead. The service was acceptable but not particularly attentive, so it’s something to keep in mind. Considering the price and venue, I expected much better service and attention to detail.”

• G

  Google user

  ·3 months ago

  “This Italian is awesome! The vanue is fantastic, the food superb, the location beside the lake is beautiful - especially in glorious sunny weather. And lastly, the team. The team makes the occasion and these guys are great! Recommended.”

• G

  Google user

  ·4 months ago

  “Chose from internet map. Liked the menu and lake views. This turned out to be not a good place for dinner but a Fabulous one! The welcome was lovely, the view fantastic and the food and service spectacular. If we are ever in the area again we will return. The decor was superb, as was the vanilla cheesecake.”

• G

  Google user

  ·6 months ago

  “We visited Sul Lago this evening to celebrate International Women’s Day with a group of mums. Unfortunately, the experience didn’t meet our expectations. The atmosphere upstairs was very quiet, so we politely asked if some music could be turned on, but nothing really changed until we finished our meals, then they have stopped playing it. At one point we also noticed waiters whispering behind our table, which made us feel uncomfortable. Throughout the evening several things we asked for, such as chips, cocktails and bottles of water, never arrived despite reminding staff. One of the desserts that was brought to the table appeared to already have a small piece missing. When I politely pointed this out and asked if it could be replaced, the waiter rolled her eyes and asked if I was serious, which felt quite unprofessional, and.. left!! After mentioning I will write a review about this matter. Later we asked if we could move downstairs where the atmosphere was livelier, but after being moved we were left waiting for over 15 minutes without anyone coming to take our order. I then got up to leave, and one lady saw my intention and finally came to ask us about drinks, mentioned the excuse about having issues with another table. Considering our bill was close to £500, we expected a much higher level of service and attention. It was disappointing as we were really looking forward to celebrating together. Kind Regards L”

• G

  Google user

  ·6 months ago

  “We went for dinner for the first time on Thursday and it was fab. The space is designed real nice, the lighting particularly memorable, as it got darker outside it created a great ambience. The team members were attentive, relaxed and looked like they enjoyed what they do, which is rare these days. Food was tasty and the overall feel we left with, was that a great evening had been had and it was good value. We will return!”

• G

  Google user

  ·6 months ago

  “Sul Lago has recently undergone renovation, with the former open pizza kitchen removed and additional tables added, giving the space a more densely arranged layout. While the refurbishment is noticeable, it was surprising to find that, despite the restaurant having been closed for a period, the premises did not appear to have been thoroughly cleaned. The chandeliers were visibly dusty, with cobwebs present and there was an unpleasant odour upon entering the restaurant, which detracted from the initial impression. Service on the evening was polite and courteous, though regrettably slow, consistent with previous visits. Food quality was mixed. The pizzas remain outstanding and continue to be a strong highlight of the menu. However, the starters were disappointing, served cold and giving the impression that they may have been reheated rather than freshly prepared. Overall, Sul Lago remains an important and welcome addition to the Milton Keynes dining scene, with clear strengths and strong foundations. If attention is given to cleanliness, consistency and food quality, the overall customer experience would be significantly elevated. Addressing these points would allow the restaurant to better reflect its potential and prior reputation”

• G

  Google user

  ·7 months ago

  “Came in for valentines day with the valentines day menu, which surprisingly had quite a lot of options. The atmosphere was really pleasant, with nice low mood lighting. The ladies taking care of us were friendly and chatty, taking care of everything quickly. The decor was very pretty and inviting with flowers and a lovely white tree in the middle. The food came out quickly for a packed evening, which we really enjoyed and had 3 courses (pictures included). The evening was really good value for money and a really lovely date location 😊”

• G

  Google user

  ·8 months ago

  “Second review (please see initial review below): After a nice first experience, I decided to return for dinner — unfortunately, it turned into a big disappointment. The pizza menu had changed, so I ordered a Diavola and specifically asked for no chilli. I didn’t realise that ’nduja is extremely spicy and contains a large amount of chilli. While I can handle spicy food, that evening I simply didn’t want it. I still stand by the fact that this restaurant makes some of the best pizza I’ve had in the UK in the past five years, so the issue wasn’t the quality. The real problem was the lack of guidance. When a customer clearly requests “no chilli”, the waitress should flag that ’nduja is inherently spicy and offer an alternative topping. I had no idea how chilli-heavy it was until I tasted it and had to look it up on my phone mid-meal. When I asked for clarification, the waitress responded with a sassy and condescending attitude. During the conversation, she picked her teeth with her pinky finger, shortly after tying her shoelaces, and then proceeded to serve food without washing her hands, which I found extremely unhygienic and unacceptable. The music was also far too loud. The restaurant was full of people trying to talk over it, and we had to almost shout just to have a conversation. A 10% service charge was added. Given the poor service, I politely asked for it to be removed, which resulted in yet another rude and dismissive response from the same waitress. To top it off, the waitress briefly started twerking at the bar next to our table, which felt completely unprofessional and out of place in a restaurant setting. Thank you to the receptionist, who was the only genuinely kind and helpful staff member and managed to find us a table despite not having a booking. Unfortunately, what should have been a nice evening was completely ruined. Initial review: Nice place for a dinner and a sunset. Disappointed that I got there at 3 pm (travelling from France to home) and found out that the kitchen was closed until 5 pm. Took a walk around the lake and came back because I really wanted to try their pizza. Pizza was probably the best and most close to authentic Italian pizza I’ve ever had around UK, but £18 for “Royal Pizza” which besides the base, chicken, mozzarella and some basil leaves had nothing else so I would say on the pricey side; prosciutto and burrata was lovely. We also had desserts which were good. Service at the table was ok but I would suggest that only one person serves at a table not 4 different people.”

• G

  Google user

  ·8 months ago

  “Italian Sul Lago is, without question, the finest Italian restaurant in Milton Keynes today. Set in a beautiful part of town, it benefits from ample free parking and occupies a stylish, thoughtfully designed space with elegant furnishings and a welcoming atmosphere. The service is excellent throughout, and the food is superbly cooked, carefully prepared, and beautifully presented. We dined as a party of three and shared the chef’s ribeye on the bone for two, alongside a Pollo Milanese and a pizza (the name escapes me, though its quality certainly does not), accompanied by a large bottle of sparkling water. Quite simply, the food was outstanding. I cannot speak highly enough of the experience.”