Miller & Carter Maidstone

Featured reviews

• G

  Google user

  ·1 month ago

  “Our server Sarah gave us an outstanding experience. This woman really deserves some praise. 10/10 service, the food was incredible. We had our little sister with us who was more than entertained the whole time. Thank you Sarah for my Husbands perfect birthday meal. X”

• G

  Google user

  ·1 month ago

  “We stayed the night, so had dinner plus breakfast. Pleasantly impressed with their 50-day aged sirloin steak, range of sauces and sides to suit all palates. Amazing attention to detail by the very friendly staff, we were treated like VIPs. Considerate and polite. Food was immensely enjoyable. Very accommodating hotel manager who supported all my requests. Breakfast was a sit down menu-based option. Pulled beef dish and poached egg/smoked salmon options were exceptionally prepared. Only small criticism is the shop-bought juices served in jugs. No cereal, fruit, yoghurt options apparent on the menu. Freshly squeezed juice would have been a superb touch. But overall we had a wonderful stay and would recommend to anyone wanting a well prepared steak.”

• G

  Google user

  ·1 month ago

  “We booked for my wife’s birthday. As we always know the service and food is going to be top notch. Leigh was supper attentive and even surprised us with a small bit of cake for my wife. Keep up the excellent service. Happy and well fed customers.”

• G

  Google user

  ·2 months ago

  “Absolutely amazing service, food and atmosphere. Spud was our waiter and she was absolutely amazing and kind. We celebrated our anniversary and we received this amazing complimentary desert ! Top service from Spud and Miller and Carter! Thank you! ☺️”

• G

  Google user

  ·3 months ago

  “Want to stress, this review is in no way a reflection of the evening restaurant staff. The waitress who looked after us was absolutely superb and the food was good, however: Overnight stay on way back from France. I think its fair to say, based on the prices on the menu, Miller and Carter see themselves as a semi premium brand, and have certainly tried to lift and seperate themselves away from the typical "pub grub" venue. Our food was good, the service exceptional. The room was OK, very large, but couldn't sleep due to heat- current heatwave not their fault!- No air con, but 2 fans that barely worked. My issue isn't with any of this. The problem is, the property basically looks to be in a state of dis-repair. I appreciate refurbishment would be upwards of 500k, but had the property had annual maintenance, it would not look as poor. Rotten windows and wood everywhere. Images show extent of degradation from inside room and out. This can't be a listed building, so no excuse really. Inside, literally layer upon layer of gloss to try and hold rotten windows and cills together. For a brand that would want to give a better perception and experience than it's "poorer" sister brand, an absolute mess and certainly spoils the experience of spending £80+ on a steak. I use Miller and Carter all over the country for entertaining clients. I doubt that will continue, if this is what the company is going to allow their venues to become. Real shame. Bill for 4 dining was £310, plus £223 for two rooms- no air con and rotten woodwork everywhere in both rooms/ dirty shower. Went down for breakfast and had to ask cleaner if she could let us sit down- no one about. Toasted sour dough missing, no tomato's when food arrived. Dead insects in fresh orange. I won't go on..... Suggest you avoid. Very disappointed repeat brand customer. Get it sorted M&C, I will be writing to head office for a refund, and, until that is sorted, will be taking clients elsewhere, where ever I am in the UK.”

• G

  Google user

  ·5 months ago

  “Amazing food we had an Easter sharing platter with starters , elderflower sherbet soft drink and it was all beautifully presented and made. Daisy our server could not have been more accommodating , made us feel welcome and nothing was too much trouble. Would definitely return!”

• G

  Google user

  ·5 months ago

  “Great restaurant I came here for lunch for my parteners birthday as a treat. We were seated pretty quickly and served by Daisy and offered drinks instantly probably the quickest service I have had. The food was brilliant the Cesar salad, rump and creme brulee stood out for me. Bought us out a birthday desert as well which we did not request so was a lovely surprise. Amazing thanks so much.”

• G

  Google user

  ·6 months ago

  “Had an amazing meal at Miller & Carter! The steak was honestly one of the best I’ve had. Cooked exactly how I asked for it and the sauce was perfect. My partner went for the ribs and they were massive… nearly impossible to finish, but absolutely spot on. Everything was cooked perfectly and tasted incredible. Big shoutout to Gabby who served us she was amazing the whole time, really friendly and made the whole experience even better. Highly recommend!”

• G

  Google user

  ·7 months ago

  “The wagyu ribeye steak was delicious and the cocktails were great. Really nice vibe in the place and would definitely go back. The standalone chairs could be a little more comfortable but overall it's a really nice place. The only thing i was slightly disappointed about is they ask about special occasions which I added my partners birthday and thought they may do something but wasn't acknowledged. I'm not sure of the girl's name who served us, who was really nice but generally a comment or something for her would have been appreciated.My booking was at 8.45pm.”

• G

  Google user

  ·7 months ago

  “It was our first time here and can honestly say wow!! Service, from the moment we walked in was excellent We both had the scallops and pork belly for starters which were extremely tasty. Both our steaks were cooked exactly as requested and were top quality. We mentioned it was our anniversary and our waitress surprised us with a lovely celebratory dessert. Overall a fantastic experience”