Skip to main content
BusinessesMap
Peri Peri Grill Cottage — Restaurants in Luton

Peri Peri Grill Cottage

RestaurantsLuton

4.1 out of 5 stars4.1(258 reviews)

Quick info

+44 1582 848866
1b Austin Rd, Luton LU3 1TY, United Kingdom

About Peri Peri Grill Cottage

Peri Peri Grill Cottage is a fried chicken takeaway in Luton, found at 1b Austin Rd. The menu centres on fried chicken, with a chicken fillet burger and fries as other choices for a meal to take away. Customers order and pay at the till at the counter, and the shop does not take contactless payment, so it helps to bring a card that works with chip and PIN or some cash. The takeaway opens daily.

Reviews

4.1/5
258 reviews

What reviewers say

Reviewers most often mention chicken fillet burger, chicken strips, pizza and fries.

5★
157
4★
40
3★
15
2★
11
1★
35

Customer Review Summary

The chicken fillet burger is what reviewers mention most, and mostly as a letdown: they describe it as hard, stringy and apparently reheated, with old salad inside, and one says the salad looked months old. Chicken strips draw similar complaints, with one reviewer saying they looked air fried rather than fresh and another saying they were overcharged for five strips and some chips. Fries are called tasteless, one reviewer found the pizza cheese oily, and another reports two large pizzas arriving with strands of hair on them. Service is the other recurring complaint. Reviewers describe being ignored at the till despite four staff behind the counter, later customers being served first, a rude server who did not listen to the order, and a slow grilled wrap. One reviewer reports a server sniffing constantly and handing over cutlery after wiping his nose. A lone positive review calls the chicken better than KFC and the staff friendly and engaging.

Featured reviews

  • Google user
    “The ketchup bottle looked like it had been used to unclog a filthy toilet. The seller appeared to be ill and kept sniffing constantly. He handed me plastic cutlery by the part you eat with, using the same hand he had just wiped his nose with. The chicken was dry and tough, and it tasted like the oil used for the fries hadn't been changed since before Brexit. The only thing missing to complete the picture was a couple of rats running across the floor, fighting over leftover pieces of chicken. Absolutely disgusting place.”
  • Google user
    “Ordered on phone, 2 large pizzas, both came with multiple strands of hair on. Absolutely disgusting, couldn't even open my fast with them. Second time ordered chicken strips and the guys overcharged me for 5 strips and some chips. Abysmal experience wouldn't recommend.”
  • Google user
    “The person serving here with a beared and glasses is so rude… if it’s busy and you can’t handle the pressure hire more staff or just close the shop… He’s not listening to what a person is ordering And being so rude to the customers…”
  • Google user
    “Very poor customer service and extremely disappointing experience. I walked into the shop with my child and greeted the staff, but was completely ignored. There were four members of staff behind the counter and only one other customer who had already been served, yet nobody acknowledged us or asked if we needed help. I stood at the till waiting for around five minutes and not a single staff member said hello, asked for my order, or even acknowledged that we were there. As we were leaving, my son asked why we were going. I replied that it seemed like they didn’t want to serve us today. One of the staff members looked at me when I said this, so I repeated that we had been waiting to place an order but it appeared no one wanted to serve us. Even then, there was still no response or acknowledgment from anyone. I decided I wouldn’t spend my money somewhere that can’t offer basic customer service or even acknowledge customers standing at the counter. Very disappointing and unprofessional experience.”
  • Google user
    “Really disappointing experience. There was only one person ahead of me when I ordered and paid, but several customers who came in after me were served their food first. The wait time was awful. I was pregnant at the time and had two children waiting in the car, which made it even more frustrating. When I mentioned that I’d been there first, the guy at the till just dismissed me. On top of that, the chicken fillet burger was very poor, hard, stringy, and not enjoyable at all. Overall, the service was shameful and the food didn’t make up for it. Won’t be returning.”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

  • Accessibility
    Wheelchair: entrance

Amenities

  • Wheelchair accessible entrance

Location

Restaurants near Peri Peri Grill Cottage

Peri Peri Grill Cottage
Wheelchair accessible
4.1258

The 3 nearest restaurants by distance. Ratings, hours and review terms come from public business profiles.

More to explore in Luton

Peri-Peri Original, Luton

25 places

Restaurants in Luton

Photo: Peri-Peri Original · 4.5 · 1,379 Google reviews

See all 25 restaurants in Luton
DirectionsCallTop