Nando's Luton - Hatters Way Retail Park

Featured reviews

• G

  Google user

  ·2 months ago

  “Excellent customer service from Mehraz. We always come here and the food is amazing. We have been served by Mehraz a couple of times and he is always lovely and polite and makes sure we are happy with the food.”

• G

  Google user

  ·3 months ago

  “I ordered a Mediterranean salad with chicken breast and half an avocado, but instead I received a Caesar salad. On top of that, the salad was completely soaked and soggy, clearly because it had been sitting around for too long while the courier took an excessive amount of time to deliver my order. I'm very disappointed with both the incorrect order and the poor quality of the food when it arrived.”

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• G

  Google user

  ·4 months ago

  “Came to Nando’s and ordered the Sunset burger. This came out really fast and piping hot. I really enjoyed this meal and it really filled me up. I enjoyed the atmosphere and the vibes were amazing. Will be looking to return and ordering more stuff the menu has to offer.”

• G

  Google user

  ·5 months ago

  “Absolutely one of the worst dining experiences I’ve had in a long time. Visited Nando’s in Luton today and it was a complete disaster from start to finish. The food? Shockingly poor. Dry, tasteless, and clearly thrown together with zero care. For the prices they’re charging, you’d expect at least basic quality but this was nowhere near acceptable. Honestly, it felt like they’re taking chicken you could buy in a supermarket for £4 and somehow charging people £30 for it. The service was even worse. Staff seemed uninterested, slow, and completely disorganized. It felt like no one knew what they were doing, and honestly, like they didn’t even care. We were left waiting far too long, and when the food finally arrived, it wasn’t even worth it. Expensive, low quality food paired with terrible service a combination that guarantees I will never return. Save your money and go literally anywhere else.”

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• G

  Google user

  ·6 months ago

  “New favorite order: The Sol Bowl! The combo of spicy rice, slaw, corn, and those herby pickles is 10/10. Definitely add the Halloumi Sticks if you want to level it up. Super fresh and filling. So good! 😍”

• G

  Google user

  ·8 months ago

  “You're average Nandos ... Food - The menu is your usual Nandos offerings; the tabke had a selection of the sharing platter, a chicken and salad bowl and a burger. All came in good time, good quality and no complaints. Service - Not the friendliest Nandos I've ever been to.. but I'm from 'up North' so likely used to a more northern countryside hospitality 😅 That being said, no complaints here either - everyone was polite and helpful. Environment - Probably one of the smaller Nandos I've seen, but as we were calling in, mid week lunch time, it was still quiet and relaxed. Only Nandos I've seen with an upstairs seating/balcony... Other than that, your run of the mill Nandos decor.”

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• G

  Google user

  ·1 year ago

  “Nando’s Chaul End is a great place to go with family and friends. As always, their famous grilled chicken with Nando’s sauce is an exceptional example of how good a grill can be. The ambience is nice too, but be prepared for a long wait time”

• G

  Google user

  ·1 year ago

  “UPDATE: Thought I’d give Nando’s another chance and the experience was wonderful! The staff were lovely, the food was delicious and the staff were not taking our plates away before we had finished. Great job guys. You’re back in my good books. Even after reading the bad reviews we still decided to pay a visit. Unfortunately we should have taken heed. The customer service sucked. It was like being monitored by the FBI. Some lady called Tasha was walking up and down looking at everyone’s plates (I have made a video which I will not post). As we were eating she asked my husband abruptly if he had finished his meal. It was more of a demand rather than a question. She already had her hands on the friggin plate! So my husband just let her take it. We would have appreciated a bit more time as the place was not full but our plates were. We were sharing our food. There were plenty of empty tables so I don’t understand what the urgency was. Rude, unfriendly, discourteous staff. The Peri Peri across the road is tiny but awesome. Only 2 tables but they don’t snatch your plate off you. Retrain your staff or employ new ones. As you can see from the photos it wasn’t exactly buzzing in there. Shameful.”

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• G

  Google user

  ·2 years ago

  “I've had tastier Nando's elsewhere. The food was a bit on the cold side, especially the fino pitta, I expected piping hot chicken. Overall, it was a middling dining experience. The service was alright; nothing particularly noteworthy in terms of customer service.”

• G

  Google user

  ·2 years ago

  “I was impressed at how seriously they took our allergies - gluten, dairy & tomatoes. Friendly atmosphere. Free Available parking. Spacious interior. Delicious food & serve Halal too; Whole chicken regular combination (medium spice) with 2 sides (chips & spicy rice) with another large chips & large sweet potato wedges. Please note that the sweet potato wedges portion is not enough for 2 people as advertised though.”

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