Taste Soul Good (Soul Food) (Lewisham)

Featured reviews

• G

  Google user

  ·2 months ago

  “Absolutely disgusting experience. I was served stale bread, undercooked jerk chicken, and dry, unappetising rice. To make matters even worse, there were flies all over the food, which raised serious concerns about hygiene and cleanliness. This was one of the worst dining experiences I’ve ever had. Serving food in these conditions is completely unacceptable, and based on my experience, I genuinely believe this restaurant should be closed down until it can meet basic standards of food safety and hygiene. I certainly won’t be returning, and I would strongly advise others to think twice before eating here. *** Reply to the manager below… Thank you for your response, but I feel it misrepresents what I actually experienced. When I referred to the “bread”, I was talking about the hot dog bun that was served with my meal. The bun was stale and had blue discolouration on it, which is why I took it straight back to the member of staff on the till at your Lewisham branch. I also asked to speak to the manager, but I was told by the member of staff that the manager was not in. The member of staff herself looked at the bun and said it was “disgusting”, so it’s disappointing to read a response suggesting I didn’t raise my concerns at the time. I did exactly that, but unfortunately I was still left dissatisfied with how the situation was handled. The rice I referred to was the fried rice included with the jerk chicken, mac and cheese and ( 1 main 2 side meal). In my experience, the jerk chicken was undercooked full of pink, the mac and cheese did not taste fresh and had very little flavour, and the rice was dry. Regarding the flies, I can only comment on what I personally observed during my visit. Whether the food is usually covered or not does not change what I witnessed at the time. And the flies kept on landing on my meal personally which was disgusting. The member of staff told me she cannot do anything, because again… You wasn’t there. I appreciate that your restaurant has a 4-star food hygiene rating, but a hygiene rating does not invalidate a customer’s experience on a particular visit. My review reflects what I was personally served and observed. I have no reason to misrepresent my experience, and I hope this feedback is taken seriously rather than dismissed. In all honesty I would have walked out and refused to pay for the 2 separate meals I purchased. However I paid before I it was served. I have attached my recent transaction of the meal to dismiss any accusations that suggest I wasn’t there at your store.”

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• G

  Google user

  ·3 months ago

  “After checking the place is 3min from me, and after reading review of delicious Carribbean food, so I was on the mission to have tropical breakfast, after being on the road, plus ferry from Amsterdam for some time, and back in SE home for couple of hours. On the website, the badly needed JerkyFoodOasis was marked "open" meaning the place is open for business, and with the front door literally visibly to naked bloodshot eyes wide open, from 9am. Went there at 9.40am and I was told by tall black lady that she just opened, and there is no food, and I should come after 10am. Misleading. I've worked 15 all together in hospitality, including 12 years in various Nandos joints actress South and southeast London areas. We never had the door wide open, backed by places websites opening hours, whitout being ready for business. Won't be visiting there again. Had not look at the food because it wasn't ready to display, so no marks for it at all. And I'll leave the remaining two points unmarked as well. Grumpy middle age man complaining here, but it was planned, and we all could taste the food in our mouths, and on drooling lips. Might give another shot in the future, but I'm scared of being slammed dunk, double time deprived of tasting the Royal of Carribbean delight. So one star for now, I'll change the rating when I'll be successful the next time. I'll answer here to the places reply to my "apping" Missing a Y there mate. Who this day and age go places and look for sign on the door, whilst they are wide open. Nobody was mopping the floor and front door weren't open for fresh breeze throughout. On the website, in blue was "open" and the magic hour was 9am. That's all. Have a good one.”

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• G

  Google user

  ·3 months ago

  “Had some food down at the windrush celebrations in Myatts feild park. Food was sweet just what I needed and the nice young lady what serve me, Janice I believe her name is even removed the bones from my curry goat, which made the food even sweeter. Thank you Ruel”

• G

  Google user

  ·5 months ago

  “Guys I highly recommend this place. It was my first time. The atmosphere is nice, the staff are the nicest people you will meet. The food is so good and halal! I got curry goat, Mac and cheese, beef stew, fried chicken and everything was so so good! I highly recommend, this place is kid and student friendly and super affordable.”

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• G

  Google user

  ·10 months ago

  “oxtail watery ,rice and peas no comment , mac and cheese is just pasta with some sort of sauce. the food literally was not edible , nor looked nice nor taste like the things it’s meant to be. had to throw in the bin after spending £20”

• G

  Google user

  ·1 year ago

  “I would never order from here again! I ordered the curry goat with Mac and cheese with battered prawns, the curry goat had no gravy it looked like the gravy had been sucked out of it and just the meat thrown in the box not to mention it was all the fatty parts! The mac and cheese was wet, me and my partner ordered the same thing and he literally got 2 prawns considering they charge £2 extra for prawns to give only 2 prawns is diabolical, Would never order from here again and I do not recommend!!!!”

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• G

  Google user

  ·1 year ago

  “Thurs 10th Oct '2024: First time eating from here! I luv the variety of food options that they have, including all the lovely cakes. I ordered, not my norm but it was still tasty. Mac and Cheese, Popcorn chicken and Plantain,👌 I've heard their breakfasts are lovely too, yet to try. Nice customer service too!”

• G

  Google user

  ·1 year ago

  “Me and my sister went tonight around 11pm and the atmosphere was super chilled and easy. We ordered the quad combos and honestly the price was right!! Then the actual food was perfect. All the meat was melt in your mouth. The jerk chicken was absolutely the best jerk chicken I’ve ever eaten and my husbands Jamaican so I’ve ate that a lot in my time! The curry goat my sister had was top tier. The portions could never leave you hungry! We’re fatties and couldn’t finish it (not for lack of trying). That’s the spot 💚”

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• G

  Google user

  ·2 years ago

  “Besides the fact that I went in person ,due to such negative reviews.i thought it best to go there myself.The Lovely lady who served me got it wrong,so after what seemed at least a solid 30mins. The order was wrong,so I waited for it to be rectified.....The drawn conclusion is it reminded of what a typical family Barbie might be like....cheap,soggy buns,and Luke warm food....I did request for piping hot food, and received warm food instead.... Hopefully worth trying ounce .more without any hiccups.....oh I almost forgot,having to put up with the side door slamming all the time,puts a no no on eating there which I was hoping to do...to ensure its piping hot.,and by the way ,a Mr Meldrum request can we lower the music a bit... Thank you Update 27/12/23 Tried it ounce more...vast improvement...went in when it just turned a little bit busy...it was enough for two people.. for now one of my favourite stops,when you just fancy Something a bit different...”

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• G

  Google user

  ·2 years ago

  “Im sorry I have to write this review but honestly, I don’t understand how a licensed restaurant cannot have a consistent recipe for the items they sell. I ordered from this place as I was staying with my friend and she got food from this place which looked so good and tasted good as well so I decided to order myself the next day, food was very good on my first order but after that, just bad every single time. After that first time I decided to place a second order, which I placed specifically because I was craving some peppered prawns, well guess what, after almost 2 hours of waiting, I finally get my order just to find out that they forgot my PRAWNS!! I was so upset so decided to call them and if there’s one good thing I can say about this place is that the customer service is 10/10 but they have so many things to improve, anyways when I called them the person who answered the phone seemed to be the manager so I explained him the situation and he said to me that they forgot to let me know that the prawns were sold out but battered prawns were also available or it was possible to issue a refund… and at the end he apersonally offered to go to the market and get me some prawns and make it fresh for me if I wanted, also he will give me a dessert for free as compensation which I accepted, after 45 min the manager himself delivered my food which I appreciated it.Guys I couldn’t be more upset, I opened my container just to find out the prawns where not the same, not “Peppered prawns” at all, just some prawn soup that had a type of noodles on it no spice whatsoever and even the prawns, you could clearly see they were not fresh, but I manage to eat them. I was completely disappointed as I spent a considerable amount of money to not even enjoy the food. Also last but not least this place need to invest on good delivery packaging, because by the time you get your food the container is almost in pieces due to not being strong enough and it getting soggy with the food juices. Only good thing and I can 100% recommend is their apple crumble and custard, it’s absolutely to die for, other that than, sorry I won’t bother ordering again.”

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