Big Easy Bar.B.Q & Crabshack - Chelsea

Featured reviews

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  Nina Nguyen

  ·3 months ago

  “I have been to Big Easy many times. This time the lobster seems smaller portions. The lack of flavour in lobster. The atmosphere was a bit down. The food didn’t come hot and the service was very slow. I don’t think I will return any time soon. I hope you can improve those things I mentioned above.”

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  Max Taylor

  ·4 months ago

  “Food was good in what started as a good night. We were in a group and unfortunately my friend and I ordered the unlimited food special, being a seafood special for the Friday. The food was good for the first plate and I wanted more, as it was an unlimited special you can readily order more when you finish. I ordered my second plate, but it took over 45 mins to come out as other tables continued receiving their own refill plates. I politely asked the waiter where my plate was as I was in a rush and needed to go to another event. The waiter said that the ticket for my platter was 'lost' and that they were bringing it out in 5 mins, 20 mins later it arrived, and at that point I couldn't enjoy the food, everyone else had finished and were all waiting for me. At this point, we decided to forgo the service charge as it just was not worth paying the extra 12.5%. This service charge was agreed to be taken off and we subsequently paid and split the bill through the app. Each person paying their item by selecting it through the app. The total paid being that minus the service charge. We then were told that we had not paid the bill and owed, surprise surprise, the service charge amount! After much arguing and the staff's inability to show us what we had not paid, and a statement from the manger, who was very aggressive, that she would call the security. We ended up paying the service charge. Do not pay through the app, and do not ask to have your service charge removed, as you will have security called on you”

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• J

  Jiri Kulik

  ·5 months ago

  “We loved it today - great food and atmosphere. Live music. My dad even got extra ice cream for his birthday- thank you for this. We will be back !”

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  Ayman Barbary

  ·5 months ago

  “Not our first time in Big Easy but this one wasn’t good at all… started with noticing one of the waiters picking their nose while stood in the middle of the restaurant. Had to use mobile flashlight to read the menu! We were seated promptly as we had reservations. And the staff are pleasant, have to give them that. The water was going to land a hot plate on top of a mobile phone! Food was mediocre. I had the nachos that was almost freezing as a starter. Then had a cheeseburger that was a meh at best. Another waiter whacked someone on our table with a plate or their elbow while serving another table! Not sure if we’d go back again, unfortunately”

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• G

  Grace Nabus

  ·6 months ago

  “I recently visited Big Easy on King’s Road in Chelsea and had a generally enjoyable experience, though there were a few areas that could be improved. The special of the day was the unlimited barbecue meats along with pulled pork, which initially sounded very appealing. The pulled pork itself was still flavourful and satisfying, but overall, the offering didn’t quite feel the same as it used to. There seems to have been a slight decline in quality compared to previous visits. One of the highlights for me in the past has always been the cornbread. It used to be absolutely gorgeous—so much so that I would always ask for extra. Unfortunately, this time it didn’t live up to expectations and lacked the richness and texture I remember. The sausage and chicken were also a bit disappointing, as they were quite dry and seemed slightly overcooked. The men in our group ordered the lobster and were quite surprised by how small it was, and it was also a bit dry, which was disappointing given the price point. On a more positive note, the chips were really good—nice and chunky—and the garlic sauce was delicious. Drinks were decent, nothing particularly standout but perfectly fine. That said, I still really like the place. The ambience has a distinctive vintage charm, with a deliberately relaxed and slightly rustic feel—it’s not meant to be pristine or overly polished, and that adds to its character. The space itself is on the smaller side, but it’s clearly designed that way to create a cosy, lively atmosphere. Service was alright—nothing exceptional, but efficient enough. It is somewhat on the pricier side, though not unreasonable for the location. Overall, I would still come back and I know I’ll visit again in the future, hoping the food returns to its former standard.”

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• S

  Sergei Kosharson

  ·6 months ago

  “We ordered through Top Table, came, and ate. The lobster portion was very small, cooked well. We were there two days ago. I don't understand the restaurant—why did they write that we ordered and didn't show up?! I wouldn't recommend it to anyone! It's disrespectful to the customer!”

• A

  Adetutu Obasa

  ·6 months ago

  “Nice and lovely place to have a meal with the family. The children and I enjoyed coming here after finding and picking it amongst many, on google. It was a dicey start because of table availability but everything was fine in the end. The staff at the door found us a table. We had popcorn(our favourite snacks) whilst waiting for our food. What an amazing pick. Our food was ready and served within 20mins. Enjoy the picture of my delicious lobster served with prosecco💖😎. Nice atmosphere as well. Oh yes, ice cream was amazing. The children and I loved it. Staff are smiley and friendly too. I like how they interact with the children. Made them feel welcomed and comfortable. Thank you, Big Easy, for a wonderful Easter Friday dinning experience with my jolly ones. We'll be back :).”

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• C

  Chaniecee Williams

  ·7 months ago

  “Came here for valentines day and although the tables are pretty close together and atmosphere casual. The service was great. Our food took forever to come out after ordering starters however the staff vocalised this to us apologised for the delay and gave us some complimentary prosecco. Food was A M A Z I N G, well we throughly enjoyed our steaks, lobsters were on the small side but I will say overall the steak made up for this. Drinks were lovely aswell as they didn't water them down and we were of course happy by that. I didn't taste the coconut on my coconut shrimp but we appreciated how fresh the prawns were. Will definitely be returning. Thank you for a lovely evening Big Easy...🥰”

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• T

  Trevor Naudi

  ·7 months ago

  “A great casual restaurant, ideal for a bite before going to watch a match at stamford bridge. The staff is very friendly and service is quite quick. The food is also great... try the signature dish, half lobster!”

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  Panvarin Jirarojwattana

  ·8 months ago

  “It's my first time here. I didnt have book reservation in advance. Everything is so perfect cooking. I ordered bbq pork rib and grilled prawn that' so good. I ll come back here again.”