
Double Happy
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Quick info
About Double Happy
In Kingswinford, Double Happy is a Chinese takeaway at 7 Charterfield Dr, where staff take orders at the counter and by phone, and customers collect in the shop. The menu includes chicken curry and salt and pepper chips. The phone rings constantly, and the queue inside the shop is usually long, so a wait is common. Large orders can be placed ahead by phone, which suits anyone collecting for a group.
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Reviews
What reviewers say
Reviewers most often mention long waits for orders, hard to reach by phone, wrong items in orders and salt and pepper chips.
What reviewers say
Reviewers most often mention long waits for orders, hard to reach by phone, wrong items in orders and salt and pepper chips.
Customer Review Summary
Reviewers most often praise the food itself, describing it as hot, fresh, tasty and good value, with salt and pepper chips singled out by a first-time customer. One diner calls it worth a long round trip to collect, and says it was still hot on the way home. Several long-time customers say standards have slipped, though. One chicken curry arrived watery, and a few describe orders with something wrong several times in a row, with the server blaming the customer when it was queried. Service draws the most complaints. Reviewers describe phone lines that are close to impossible to get through on, a counter worker who is curt or rude, an order cancelled after a long wait without any word, and collection or delivery taking far longer than promised. One positive reviewer notes the shop is extremely busy and suggests phoning ahead with large orders or arriving early. Another recalls a problem raised weeks earlier being passed on to the chef, and the meal was provided free.
Customer Review Summary
Reviewers most often praise the food itself, describing it as hot, fresh, tasty and good value, with salt and pepper chips singled out by a first-time customer. One diner calls it worth a long round trip to collect, and says it was still hot on the way home. Several long-time customers say standards have slipped, though. One chicken curry arrived watery, and a few describe orders with something wrong several times in a row, with the server blaming the customer when it was queried. Service draws the most complaints. Reviewers describe phone lines that are close to impossible to get through on, a counter worker who is curt or rude, an order cancelled after a long wait without any word, and collection or delivery taking far longer than promised. One positive reviewer notes the shop is extremely busy and suggests phoning ahead with large orders or arriving early. Another recalls a problem raised weeks earlier being passed on to the chef, and the meal was provided free.
Featured reviews
- Tom Billingham
“Normally the food is the best from here but had a chicken curry and the curry was literally like water consistency ☹️”
- Marcus Gilbert
“Great food 5* it’s definitely worth the 8.8m round trip to collect it as were are to far to deliver. And the food was still hot when we got back 👍”
- Paul Botfield
“This Chinese takeaway use to be the place to go to. But unfortunately it as gone down hill. The food was not good at all the weekend. And since ive been bad. I ordered by phone for collection was told it be ready for collection in 15 mins. Went to collect after 20mins and still waited for over a hour in the shop for my food. Never going back again.”
- richard dhillon
“Food is always hot, fresh, tasty and good value. Staff are always friendly and give us a wave when we walk past.”
- Carl Stevens
“Really fantastic Chinese food from here - I would thoroughly recommend coming to Double Happy if you're in the area. It gets extremely busy here as it's really well regarded, so phone ahead if you have a large order or get there early to avoid waiting for a long time - they are very popular indeed! The woman who served me is quite direct when speaking to you, but I can understand as the phone never stops ringing and the queue is usually long inside the shop.”
Hours
- Monday
- Closed
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- AccessibilityWheelchair-accessible entrance · Wheelchair-accessible seating
Amenities
- Wheelchair-accessible entrance
Show more amenities
- Accessibility· 1
- Wheelchair-accessible seating
Location
Chinese restaurants near Double Happy
- Happy Garden3.9590.6 mi£1–15
chow mein with beef, egg-fried rice, curry
- Palace Chef4.2610.7 mi£10–20
chicken curry, chicken balls and chips, sweet and sour sauce
- Hong Kong House4.0992 mi
spare ribs, chicken balls, prawn toast
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| Double Happy | 4.3147 | — | — | long waits for orders, hard to reach by phone, wrong items in orders |
| Happy Garden | 3.959 | 0.6 mi | £1–15 | chow mein with beef, egg-fried rice, curry |
| Palace Chef | 4.261 | 0.7 mi | £10–20 | chicken curry, chicken balls and chips, sweet and sour sauce |
| Hong Kong House | 4.099 | 2 mi | — | spare ribs, chicken balls, prawn toast |
The 3 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.
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