itsu - Heathrow Airport, Terminal 5
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Quick info
About itsu - Heathrow Airport, Terminal 5
Itsu - Heathrow Airport, Terminal 5 is a Japanese restaurant in Hounslow at Unit 2071, and it belongs to a chain that serves from a counter and packs its food to take away. The menu covers sushi, salads and noodle dishes, so a meal can be ordered at the counter and carried out. The restaurant is also listed as a sushi restaurant, a breakfast restaurant and a health food restaurant, which shows the range of what it offers beyond a single dish type.
Good to know
- AccessibilityWheelchair: entrance, restroom, seating
- Good for kidsGood for kids · Family-friendly
- DietaryOrganic dishes · Vegan options · Vegetarian options
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Reviews
What reviewers say
Reviewers most often mention chilly chicken noodle bowl, fresh quick airport meals and clean seating area.
What reviewers say
Reviewers most often mention chilly chicken noodle bowl, fresh quick airport meals and clean seating area.
Customer Review Summary
Reviewers most often praise the food and counter service, describing fresh, tasty dishes served quickly before flights. One singles out a chilli chicken noodle bowl recommended by a staff member as the best thing eaten in a long time. Others mention friendly staff and good vibes. One called the food poor, and another found a counter worker curt and impatient over an order query.
Customer Review Summary
Reviewers most often praise the food and counter service, describing fresh, tasty dishes served quickly before flights. One singles out a chilli chicken noodle bowl recommended by a staff member as the best thing eaten in a long time. Others mention friendly staff and good vibes. One called the food poor, and another found a counter worker curt and impatient over an order query.
Featured reviews
- Francesco Urso
“Giuseppe this morning has provided the best and outstanding service and he made my day. Thank you”
- FutureTales Cinema
“⭐⭐⭐⭐⭐ Had a great experience at Itsu today in Heathrow Terminal 5! The food was fresh, tasty, and served quickly, making it a perfect choice before my flight. The staff were friendly, and the place was clean and welcoming. Great option for a quick, healthy meal at the airport. Highly recommended!”
- Frankie T
“Great atmosphere/seating area and food was good quality, as always. I found the man behind the counter very curt and impatient though when I enquired about some food I had ordered. Turns out I was confused and had made a mistake, but the way he spoke to me was unnecessary. Especially given I was wearing a sunflower lanyard. Really didn't help with an already stressful pre-flight experience.”
- Gilbert Gonsalves
“I had a wonderful experience with karen the other day. I didnt know what i should get and i was starving She recommended the chilly chicken noodle bowl... the best thing i had in a long time Thank you karen.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Highlights
“Japanese counter-service and takeaway chain for sushi, salads and noodle dishes.”
- Popular for breakfast
- Popular for lunch
- Popular for dinner
- Popular for solo dining
- Healthy options
- Organic dishes
Amenities
- Wheelchair accessible entrance
- Takeout
- Dine-in
- Family-friendly
- Vegan options
- Casual
Show more amenities
- Onsite services
- Coffee
- Quick bite
- Dessert
- Solo dining
- Restroom
- Offerings· 4
- Healthy options
- Organic dishes
- Small plates
- Vegetarian options
- Dining options· 4
- Breakfast
- Lunch
- Dinner
- Counter service
- Crowd· 1
- Tourists
- Accessibility· 2
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Family-friendly· 1
- Good for kids
Location
Japanese restaurants near itsu - Heathrow Airport, Terminal 5
- KOKORO Hounslow3.52145.4 mi away£1–15
sweet chili chicken, sushi options, spicy pork bulgogi noodles
- 8.4 mi away
prawn udon, katsu chicken curry, noodles
- Kokoro Surbiton4.02589.5 mi away
chicken katsu curry, sushi selection, salmon teriyaki
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| itsu - Heathrow Airport, Terminal 5 | 4.4551 | — | £10–20 | chilly chicken noodle bowl, fresh quick airport meals, clean seating area |
| KOKORO Hounslow | 3.5214 | 5.4 mi away | £1–15 | sweet chili chicken, sushi options, spicy pork bulgogi noodles |
| Ichimaru Udon - Ealing Broadway | 4.4646 | 8.4 mi away | — | prawn udon, katsu chicken curry, noodles |
| Kokoro Surbiton | 4.0258 | 9.5 mi away | — | chicken katsu curry, sushi selection, salmon teriyaki |
The 3 nearest japanese restaurants by distance. Ratings, hours and review terms come from public business profiles.
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