Lotus Takeaway
Quick info
About Lotus Takeaway
Lotus Takeaway is a Chinese takeaway in Helensburgh, at 3 Ferry Rd. The kitchen cooks Chinese food, and its menu includes salt and pepper chicken and salt and chilli chicken, with chips served alongside. These two chicken dishes pair a seasoned main with a chip side, which gives the menu a straightforward format. The business works on a walk-in basis, so customers can simply turn up and no booking is needed beforehand.
Good to know
- ReservationsWalk-in only
Reviews
What reviewers say
Reviewers most often mention salt and chilli chicken, chicken chow mein, kung po chicken and hot and sour soup.
What reviewers say
Reviewers most often mention salt and chilli chicken, chicken chow mein, kung po chicken and hot and sour soup.
Customer Review Summary
Reviews split sharply, and chicken dishes sit at the center of both sides. Positive reviewers call the food lovely and delicious, praise the menu selection, and mention good prices, friendly staff and no issue with speed. One describes a full spread for two adults and two children. Critics point to the same chicken: salt and pepper chicken with chips described as a box of chips with a handful of tiny nuggets, salt and chilli dishes with only a few chilli flakes, and a kung po chicken in a red sauce as hot as vindaloo. Close behind are complaints about the counter, where several describe rude staff. One case followed a request to leave prawns out of hot and sour soup. In another, a plain chicken chow mein arrived with prawns, then came back covered in curry powder, with cold chicken bites and satay sauce. One reviewer reports an unusual chicken texture and an awful smell from shredded beef, and another describes a dirty reception area. Late deliveries and a missing item also recur, and one customer planned to return for a refund.
Customer Review Summary
Reviews split sharply, and chicken dishes sit at the center of both sides. Positive reviewers call the food lovely and delicious, praise the menu selection, and mention good prices, friendly staff and no issue with speed. One describes a full spread for two adults and two children. Critics point to the same chicken: salt and pepper chicken with chips described as a box of chips with a handful of tiny nuggets, salt and chilli dishes with only a few chilli flakes, and a kung po chicken in a red sauce as hot as vindaloo. Close behind are complaints about the counter, where several describe rude staff. One case followed a request to leave prawns out of hot and sour soup. In another, a plain chicken chow mein arrived with prawns, then came back covered in curry powder, with cold chicken bites and satay sauce. One reviewer reports an unusual chicken texture and an awful smell from shredded beef, and another describes a dirty reception area. Late deliveries and a missing item also recur, and one customer planned to return for a refund.
Featured reviews
- Google user
“Just had a delivery from the lotus I ordered Kung po chicken, jeez it was like vindaloo chicken far too hot I couldn't eat it and I've never seen it done in a red sauce. Also the lady who took the order was extremely rude how they get customers I'll never know I won't be going back.”
- Google user
“Ignore all the bad reviews. I think this is from the previous people that had the Chinese! It is now a good Chinese and I will be returning”
- Google user
“my second visit..first time I got chicken..it had very unusual texture..i don't think it was chicken..wasn't nice at all.. second visit i got shredded beef..the smell was awful and the taste was sickening and it was overcooked..my guess to hide texture..i dont know what this place is serving but i wont be back”
- Google user
“Worst Chinese I’ve ever had. Salt and chilli dishes are just plain with a few chilli flakes. 2 portions of chips and two portions of chicken was about 40 quid. Absolutely disgraceful. Also 3 hours late.”
- Google user
“Visited the takeaway about 5 minutes ago. Can’t comment on the food as due to the arrogance of the clown behind the counter we cancelled the order. Asked her not to put any prawns in the hot n sour soup and she’s went off one one hahaha shouting, rude, obnoxious and very lucky she wasn’t pulled over the counter 🤣🤣 you’ll not be getting a single penny off me pal so ye can take yer prawns and fire them right up yer hopper lol 🤣🤣🤣”
Location
Chinese Restaurants near Lotus Takeaway
- The Ruby Helensburgh4.43312.5 mi£10–20
river/loch view, sweet and sour chicken cantonese, egg fried rice
- 2.7 mi£10–20
king do ribs, chow mein, duck pancakes
- China Carry Out4.21314.5 mi
honey chilli chicken, snack boxes, curry
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| Lotus Takeaway | 4.2129 | — | — | salt and chilli chicken, chicken chow mein, kung po chicken |
| The Ruby Helensburgh | 4.4331 | 2.5 mi | £10–20 | river/loch view, sweet and sour chicken cantonese, egg fried rice |
| Tree House Kitchen Restaurant (Golden Coin Chinese) Helensburgh | 4.537 | 2.7 mi | £10–20 | king do ribs, chow mein, duck pancakes |
| China Carry Out | 4.2131 | 4.5 mi | — | honey chilli chicken, snack boxes, curry |
The 3 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.
