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The Golden Bird — Chinese restaurants in Hartlepool

The Golden Bird

Chinese restaurantsHartlepool

3.9 out of 5 stars3.9(73 reviews)

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Quick info

+44 142 923 44 09
357-359 Stockton Rd, Hartlepool TS25 1JX, United Kingdom
£1–20

About The Golden Bird

The Golden Bird is a Chinese takeaway in Hartlepool, found at 357-359 Stockton Rd. Orders are taken by phone, so the first step for any meal is a call to the kitchen. The menu includes house special chow mein, salt & pepper chicken served with chips, and chilli chicken served with boiled rice. Two of those three dishes come with a named accompaniment, chips with one and boiled rice with the other, so a caller can order a full plate in a single call.

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Reviews

3.9/5
73 reviews

What reviewers say

Reviewers most often mention greasy chips, chicken fried rice, egg foo yung and salt and pepper chicken.

5★
42
4★
13
3★
3
2★
0
1★
15

Customer Review Summary

Late and missed deliveries dominate the complaints, and they outweigh the praise. Several describe food arriving hours after the quoted time, one after an order placed mid-afternoon was mixed up with another and offered a small delivery discount, another when it never turned up at all. Callers also report phone lines ringing out or going unanswered, and orders with items missing. Chips draw the sharpest criticism: dry, very fat-laden, or a portion of about a dozen, while a longtime customer says portions have shrunk and egg fried rice had no egg. On the positive side, reviewers praise chicken fried rice, egg foo yung, house special chow mein and chilli chicken, with salt and pepper chicken also called fresh. Some report hot food, a friendly driver and fast delivery, though one wishes the boiled rice portion were larger. One diner got their order within fifteen minutes after dropping in at short notice, and another says the food is very good even though the delivery never arrived.

Featured reviews

  • Carrie Bantoft
    “Been going here for years and food and portions are getting worse every time , one of the girls on phone doesn't listen to anything you say , i asked her time after time are you sure you got my order right and she said yes only to find things missing off order . They never do your food as you request them to, quality of food has really deteriorated and im not a greedy person but the quantity is half what it was and costs much more . Just got about a dozen chips in a portion and basically the quality was awful. Got egg fried rice with not a specimen of any egg at all , i haven't had their food for a few months after not feeling too good last time after eating it , But after food i just had tonight im personally barring myself out the place for life , Terrible food avoid this place at all cost !!!”
  • Tracy Anne
    “Absolutely fantastic meal chicken fried rice brilliant egg food yung tasty all the delivery hot when it was delivered. And delivery driver really nice guy. Recommended it to everyone as I didn't realise they were doing deliveries.”
  • Richard Hall
    “Tired looking takeaway, only had one meal, salt & pepper chicken with chips, and was nice and fresh. Can't speak English very well, but so far alright but was just the one meal.”
  • Andrew Noble
    “Good quick friendly service, dropped in at short notice and had our food within 15 minutes. House special chow mein and chilli chicken with boiled rice, could not fault it.”
  • Joanne Morter
    “Absolutely diabolical never again. We ordered food at 530 it arrived at 8pm. To be honest by the time it came I didn't want it as I need medication with my meals and having them at 8pm affected my night time medication. The chips were also very dry my husband stated. Very poor service”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

  • Parking
    Free street parking

Amenities

  • Free street parking
  • Delivery
  • Takeout
  • Casual
  • Late-night food
Show more amenities
Offerings· 1
  • Quick bite

Location

Chinese restaurants near The Golden Bird

The Golden Bird
£1–20
3.973

The 3 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.

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