
Golden Choi's (Hartlepool Branch)
Quick info
About Golden Choi's (Hartlepool Branch)
Golden Choi's Hartlepool Branch is a Chinese takeaway on Burbank Street offering a wide selection of dishes for collection and delivery. The kitchen prepares Chinese-style grilled liver and onion, spring rolls, black bean dishes, and salt and chilli chips, alongside a combination box and free prawn crackers with orders. Payment is cash only, and customers place orders at the counter. It opens Monday to Sunday but closes on Tuesdays, with walk-in service throughout. High chairs are available for families with young children, and the menu spans 295 items, including beef curry rice noodles and a bag of chips.
Good to know
- ReservationsWalk-in only
- ParkingFree of charge street parking · Plenty of parking
- Good for kidsGood for kids · Has kids' menu · Family friendly
Menu & Prices
295 dishes · mains £2–12- Pancake Rolls£3.80
- Vegetarian Pancake Rolls£4.10
- Sesame Prawn On Toast£5.80
- Prawn Crackers£2.00
- Crispy Seaweed£4.40
- Prawn Cocktail£4.10
Reviews
What reviewers say
Reviewers most often mention black bean dishes, chips, salt and chilli chips and spring rolls.
What reviewers say
Reviewers most often mention black bean dishes, chips, salt and chilli chips and spring rolls.
Customer Review Summary
Diners most often return for the chips, repeatedly described as delicious, crisp, and on point, with several singling out the black bean dishes and the £15 munchie box as standout choices. Praise is common for fast, hot delivery and polite phone and driver service, with some noting free prawn crackers included. Close behind, recurring complaints cite greasy or oily chips and spring rolls, and a few describe long waits with no apology or remedy. One reviewer reports a wrong order met with refusal to remake it unless the food was returned, minus delivery fees. Another details a two-hour-plus wait for an order not yet cooked, leading to cancellation without explanation.
Customer Review Summary
Diners most often return for the chips, repeatedly described as delicious, crisp, and on point, with several singling out the black bean dishes and the £15 munchie box as standout choices. Praise is common for fast, hot delivery and polite phone and driver service, with some noting free prawn crackers included. Close behind, recurring complaints cite greasy or oily chips and spring rolls, and a few describe long waits with no apology or remedy. One reviewer reports a wrong order met with refusal to remake it unless the food was returned, minus delivery fees. Another details a two-hour-plus wait for an order not yet cooked, leading to cancellation without explanation.
Featured reviews
- Pauline Groom
“Just fancied a Chinese style grilled liver and onion golden Choi was recommended I must say I have never tasted anything so awful the liver was not grilled I have no idea if it even was liver there was more mushrooms than liver and the chips were just to greasy”
- jakchriston
“We ordered a combination box and when it arrived it had no salt and pepper seasoning on it. We rang them and we were told the chef read the ticket wrong and made it plain. They refused to remake it and told us that if we wanted a refund we would need to come down to the shop return the food and they’ll give us a refund minus the delivery fee. This was not possible for us as our baby was sleeping, so they then offered to collect it but we’d need to pay an additional delivery fee for them to collect our wrong order. Overall this is really bad customer service, if you make a mistake then you rectify it. We will not be ordering from here again”
- Elise Wenn
“We ordered food for delivery. After 2 hours and 35 minutes we still had no food. Rang for an update and they told us they still hadn’t even cooked it. We told them to cancel it and we had no apology or explanation.”
- Carol Leighton
“Always lovely food here. We've used this Chinese Takeaway for many years!”
- Kenneth MacDonald
“The salt and chilli chips were super oily and not crispy at all. I didn't leave them long either. The spring rolls were also dripping with oil and not very tasty. …”
Hours
- Monday
- Tuesday
- Closed
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Highlights
- Popular for popular for lunch
- Popular for popular for dinner
Amenities
- Free of charge street parking
- Offers delivery
- Offers takeaway
- Family friendly
- Casual
- Serves late-night food
Show more amenities
- Quiet
- Offerings· 1
- Quick bite
- Dining options· 2
- Serves lunch
- Serves dinner
- Popular for· 2
- Popular for lunch
- Popular for dinner
- Parking· 1
- Plenty of parking
- Family-friendly· 2
- Good for kids
- Has kids' menu
Location
How this listing is sourced
- Where the data comes from
- Name, address, hours, contact details, amenities, ratings and review counts come from the business's publicly available profile data — not from the owner and not from paid submissions.
- How it stays current
- Every listing is re-checked on a recurring crawl, and anything reported as wrong is corrected at the source rather than patched on the page.
- How it is ranked
- Placement is never sold. Every business on the page is ordered and compared using the same public signals, so an owner cannot pay to move up.
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