Captains Kitchen

Featured reviews

• G

  Google user

  ·1 month ago

  “I have been a regular client of Captain's Kitchen for the past 7 years. It is the place I go to for freshly made comfort food - love the pasta dishes and the fish is amazing! Sunday roasts are a family favourite and the grilled burgers hit the spot every time. Add the sticky toffee pudding made in the house and you can easily put together a meal for family or friends with no need to do any cooking of your own! Captain's Kitchen caters for events as well and have a good buffet menu available to order from. The staff are friendly and always helpful, feel like family whenever I'm in - there's music playing most times and a joyful atmosphere throughout. The place is very busy at weekends and staff can get overwhelmed at times. However, they are only human and the way they work under pressure should be appreciated. Comfortable seating is provided for customers waiting to collect their food which I find really thoughtful. It is fair to say that we locals are pretty addicted to this place - it is enough to witness the queues forming outside when the shop reopens after its annual 10 days all staff holiday to know that you have come across something truly special. Keep up the good work!”

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• G

  Google user

  ·3 months ago

  “I ordered last night they said 90 minutes, my order was actually cancelled keep calling to complain all they do is hang up phone, all I want is my money back for not having delivered to me what a shocking service they have, still waiting on a reply to my answer”

• G

  Google user

  ·4 months ago

  “Used to be my first choice for chippy food but the portion sizes have become so hit and miss. Tonight’s butterfly chicken was tiny and they only supplied one tub of sauce for the whole order.”

• G

  Google user

  ·5 months ago

  “£6.35 Don't know whats happened to this place!”

• G

  Google user

  ·5 months ago

  “Zero Stars. Ordered at 750pm. Arrived 945pm, after x2 phone calls (clear after 1st call that they'd forgotten to make it). Spaghetti bolognese (which was actually fettuccine and one solitary piece a penne, with random tomato halves thrown in...) and cajun chicken pasta were bland and needed lots of salt. Chips, pizza and pasta all cold. Went straight in the bin. Don't waste your money here - make better bolognese with a jar of Dolmio.”

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• G

  Google user

  ·8 months ago

  “Previously I have had only praises for this chippy, with the food always being great and delivered quickly. However, my latest order was delivered to the wrong address. Now whilst I understand the blame is partially responsible on the individual who claimed the order and did not return it to myself, explicit delivery instructions were submitted and not followed. To then be told that there would be no reimbursement and no responsibility taken from the restaurant I think it’s quite an awful way to treat a repeated customer and also very unprofessional when it was clearly stated on the notes. Their communication was also very slow when updating us on the matter, which is personally quite troublesome with me being a diabetic. I would highly advise to be cautious when ordering from here, as customer service seems to be non existent.”

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• G

  Google user

  ·8 months ago

  “If you want to spend £40 and get your evening ruined, this is the place to go! Drinks and sauces were missing, tried calling for 10mins, then was put on hold for another 5, then unpacked my now cold suppers to find a handful of chips. It's been an hour since delivery and we are still waiting for our drinks. Supper with a glass of water and no sauce , thanks a lot👍used to be a good place, not sure what happened..”

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• G

  Google user

  ·2 years ago

  “Food was hot and crispy not soggy like you’d expect having it delivered. Pizza was amazing and considering it’s essentially a chippy, it was better than “pizza shops” if I’m in the area again (I travel for work) will deffo order again!”

• G

  Google user

  ·3 years ago

  “Burger meals great. Kids pizza meal not so much. Its fried,which is fine but hardly any cheese and no tomato sauce. Called and they sent out another but look exactly same...the pic on website looks nothing like it...lol see the difference...”

• G

  Google user

  ·4 years ago

  “I have tried the fish suppers, etc. out here before and always nice and fresh. I got the cheese burger meal tonight and thought it would be just another fast food bland frozen burger. This is far from it; everything is so fresh, ingredients and a real store made burger, not some frozen pre-made guff get from other places. I will defo be back for this and other things on menu 👌 great deal with 2 burgers and chips for £12”

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