
Bella Italia - Hempstead Valley
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Quick info
About Bella Italia - Hempstead Valley
Bella Italia - Hempstead Valley is a restaurant in Gillingham, at Unit N8. Kids can pose for photos with the Vespa and then build their own gelato at the gelato cart. The menu runs from breakfast through lunch to dinner. Carbonara made with pancetta is one of the pasta dishes, and the framenti is a dish to share at the table. The team serves a bright, colourful dining room. Small groups and big parties are both welcome.
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Reviews
What reviewers say
Reviewers most often mention creamy chicken mushroom pasta, seafood spaghetti, pizza and gluten-free options.
What reviewers say
Reviewers most often mention creamy chicken mushroom pasta, seafood spaghetti, pizza and gluten-free options.
Customer Review Summary
Diners most often praise the food and the friendly table service, with one server described as welcoming and patient even when the restaurant got extremely busy, down to listening to a six year old's stories. Named dishes include a chicken and mushroom creamy pasta, seafood spaghetti and pizza, and reviewers mention lots of gluten free options, good child size meals and Italian decorations on the walls. Complaints centre on staffing. One reviewer saw only two waitresses covering serving, drinks and clearing, and others describe slow service, starters arriving before drinks, and starters requested alongside mains not coming out together. One group with an advance booking was told there was no room and pushed tables together themselves. The pasta was called overcooked though tasty, and one reviewer found the value and food quality poor and waited too long to be seated in a half empty restaurant. In one case a bill charged two identical mains at different prices until the table spotted it and staff corrected it.
Customer Review Summary
Diners most often praise the food and the friendly table service, with one server described as welcoming and patient even when the restaurant got extremely busy, down to listening to a six year old's stories. Named dishes include a chicken and mushroom creamy pasta, seafood spaghetti and pizza, and reviewers mention lots of gluten free options, good child size meals and Italian decorations on the walls. Complaints centre on staffing. One reviewer saw only two waitresses covering serving, drinks and clearing, and others describe slow service, starters arriving before drinks, and starters requested alongside mains not coming out together. One group with an advance booking was told there was no room and pushed tables together themselves. The pasta was called overcooked though tasty, and one reviewer found the value and food quality poor and waited too long to be seated in a half empty restaurant. In one case a bill charged two identical mains at different prices until the table spotted it and staff corrected it.
Featured reviews
- Natasha Anderton
“visited yesterday (25/08/2026) got our starters before our drinks. food was okay, lots of GF options. pasta was overcooked but tasty, pizza very nice. service was very slow as there was only 2 waitresses working doing serving, taking orders, pouring drinks & clearing tables. There should have been at least 2 more people maybe 1 doing drinks & 1 more server. the girls were doing their best and were obviously stressed so felt so bad for them!”
- Emily Gribbin
“I visited the restaurant after a busy day but was delighted when I was served by Ellie. She was very welcoming and made sure I had everything I needed (and maybe a few starters i didn't know I needed) I would return to the restaurant again for the service alone. All other members of staff were friendly and always gave a lovely smile when they walked past.”
- Daniel Dobinson
“Weekday lunch with a friend Very quiet. Food was tasty and reasonably priced - with Bluelight card. Staff seemed to be narrowly focussed on their daily tasks opposed to attention of customers in dining area. Nice atmosphere otherwise and clean.”
- Kimberley Knight
“Went into Bella Italian Hempstead today and was served by Tracey. Her bubbly, kind and upbeat attitude really made my experience truly incredible, we need more Tracey’s in this world! The food was absolutely delicious and I would 100% recommend anyone to come and enjoy the food aswell as the kind staff and incredible atmosphere.”
- Lucy Thorn
“We’ve visited Bella Italia for many different occasions and love the food, the atmosphere and have always found it reasonably priced. We came today for our anniversary and thoroughly enjoyed the evening. Our server Tracey was very friendly and helpful, even when it got extremely busy. Would highly recommend for couples and families.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
“Come in and share with us our fabulous food made with authentic ingredients such as our creamy carbonara with crispy, smoky pancetta or our incredible ultimate framenti to share. If you need breakfast before your shopping spree, lunch to keep you going or relaxing dinner to celebrate any occasion - Bella Italia has something for everyone. Kids will love our Vespa for a picture pose or a trip to the gelato cart to create their very own gelato masterpiece. The staff of our bright and colourful Italian restaurant will take great care of you and share their passion for flavour and famiglia on your every visit. We welcome small groups and big parties!”
- AccessibilityWheelchair-accessible car park · Wheelchair-accessible entrance · Wheelchair-accessible seating
Amenities
- Wheelchair-accessible car park
Show more amenities
- Accessibility· 3
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Location
Restaurants near Bella Italia - Hempstead Valley
- Lordswood Kebab4.61291.3 mi
kebab, family business, cash only
- Petit Roll5.01262 mi
sushi making lesson, shokupan bread lesson, katsu sando
- Honourable Pilot Cookhouse + Pub3.82,4232.1 mi
sunday carvery, buffet breakfast, fish and chips haddock
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Bella Italia - Hempstead Valley | 4.01,491 | — | creamy chicken mushroom pasta, seafood spaghetti, pizza |
| Lordswood Kebab | 4.6129 | 1.3 mi | kebab, family business, cash only |
| Petit Roll | 5.0126 | 2 mi | sushi making lesson, shokupan bread lesson, katsu sando |
| Honourable Pilot Cookhouse + Pub | 3.82,423 | 2.1 mi | sunday carvery, buffet breakfast, fish and chips haddock |
The 3 nearest restaurants by distance. Ratings, hours and review terms come from public business profiles.
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