Reservoir Cafe

Featured reviews

• K

  K92

  ·3 months ago

  “The more "senior" lady serving is very rude. I don't think she likes people. Very slow system for taking orders and serving. This review is based on multiple visits.”

• S

  Stephen Court

  ·8 months ago

  “Staff were friendly, bacon butty was tasty, there was seating and the food was reasonably priced, arguably cheap these days so I can’t complain really! It was hammering it down with rain so I sat in the car but that’s a different argument! 😂”

• P

  Phong Ma

  ·1 year ago

  “Before we could settle down the kids for their lunch and proceed to order our own food, drinks and ice cream, the lady owner came up and was unnecessarily rude. Instead of just stating that only their own food and drinks can be consumed on their premises (completely understandable and would have happily obliged to move on if we wasn't planning to buy), she was rude and abruptly said this is how they make a living. No need for that last comment. We would have been apologetic and explained we were actually planning to buy something to eat. Rather, her last comment ended the conversation and she made the assumption we wasn't going to buy anything. This just annoyed us and we left. Clearly there was a bee in her bonnet that day and decided to take it out on potential customers. Hopefully she has better days and speaks to visitors with kindness and politely move them on, if they are not going to be paying customers. 1 star given for the location of the cafe only.”

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• L

  Lucinda W

  ·1 year ago

  “I really want to support this cafe but my goodness the staff do not make it easy. I'm yet to have a nice experience here. The latest visit (with two newborn babies), we were asked to move away from the table where they put the coffees out on, despite waiting for a coffee. Not sure where they wanted us to go. Staff desperately need some training or a P45.”

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• A

  A Baxter

  ·1 year ago

  “Really rude woman serving. We queued up for 20 minutes, got to the counter at 3.30 (they close at 5pm) to be huffed at because we wanted to order food. The woman agreed to accept one more order and then moaned because it was 'a big order'....sandwiches for 4 people. I asked why there isnt a sign to let people know that food isnt served after 3.30 so that they don't waste 20 minutes queueing up and she just said that they can find out when they get to the front of the line. She said that they close when they need to and were shutting early as it is winter and it gets dark. It was 3.30pm, early October. I dont think I've had one positive interaction with this person, she really lets the place down. The food is pretty good though, at a decent price and the younger staff are pleasant. But I've never felt like such an inconvenience, ordering food from a place that exists to sell food!”

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• C

  C L

  ·1 year ago

  “The lady owner was super rude on our visit. Was going to order some food after setting my children down for their own allergen free food, but was told to bugger off as 'this was not a picnic area and this is how we make our money'. Never again would I attempt to go here. Absolute rude to potential customers. I will take my money elsewhere.”

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• A

  Amelia Hogg

  ·1 year ago

  “As others have said, staff are consistently rude and surly. Last time we went we asked if they had sparkling water to be met with a snappy "we've got what you can see on the sign" Another occasion, inside, I opened a front facing fridge with snacks in at the till and handed it over to pay. Was shot down with a "that's a staff only fridge!" was made to put it back. She then had to walk round the counter to get it out and bring it to me (it was the wrong one which when I pointed it out was met with a huff) I walk the reservoir with my baby often but now choose to bring a thermos and my own snacks and take in the view a few benches away.”

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• G

  Gregory Charles

  ·2 years ago

  “Ordered nearly a £5 coffee with toppings and extras. Came out as a regular coffee. When I asked the staff to add the toppings (that I had paid for) they seemed like it was a massive inconvenience. No apology or anything for that matter, just placed the coffee in front of me and walked back into the kitchen. As other reviewers have mentioned, everyone has an off day, however we visit almost weekly and the staff are always miserable and devoid of any customer service. I think this is the last time we will be spending any money there.”

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• A

  Aaron Gregory

  ·3 years ago

  “Lovely cafe, really nicely decorated, often quiet & in a great setting. Food is great too - service though is absolutely absymal. Miserable staff, no smiles. Desperately needs a staffing overhaul judging by other reviews. Could be a local gem if they served smiles too...”

• R

  Rob Orme

  ·5 years ago

  “Pleasant location & staff. good menu choice, prices as expected.....an overall welcomed Daventry Country Park facility.”